Search Hotels Near The DalesWay, Ilkley

"This was a beautiful hotel although being an old building it was very clean and well maintained"

"The breakfast was absolutely spot on. The staff were so very helpful. "

"A beautiful stay in a beautiful location. The spa treatment I had was the best I've ever had! My only niggles were the 2 hour wait for breakfast without any explanation or apology and the Cocktail lounge was more like a waiting room. Maybe move the newspapers to the smaller lounges as 'reading rooms'?"

"The room wasnt very clean in bottom draw was a empty whiskey bottle and the windows had mould around them At evening we had our meal on the 1st course which was soup there was a bit of plastic found in it the staff couldnt apogise enough but didnt really make me enjoy rest of my tea leaving it "

"The hotel was easy to find and quite central for Keighley and venturing further afield. The car park is tucked behind the back, not so great. Although the staff were friendly and helpful at breakfast which was really cooked nice and tasted great, I found the lack of a reception quite unusual. Our room was comfy and clean but the shower was quite poor, an over bath one which was not very powerful. It says it is quirky, very true but also quite dated."

"On arriving, the systems were down and was a bit chaotic due to being taken over 2 days prior. We said we would go for a walk and check in properly when we got back. This went a little smoother but staff still didnt know 2hat they were doing. For the price you would expect a clean bathroom. However on closer inspection in the morning, it was really dirty. Unfortunatley we went down for breakfast and the poor member of staff was on her own, taking breakfast orders, cookingand keeping the drinks area topped up. All 7 rooms where full and it was unfair that she was on her own. No time to talk to you and therefore no time.to.discuss what was found. "

"Lovely family room excellent size nice and warm beds comfy staff lovely breakfast excellent. Will be booking again."