Search Hotels Near The Lost Railway Museum, Grass Lake

"I booked this hotel three months in advance for my EMBA graduation and reserved above a base-level room, expecting a comfortable and quiet stay consistent with the hotel’s 4-star positioning. Unfortunately, the experience has been disappointing. Despite the advance booking and room category, we were placed directly next to the elevator during an extremely busy week. The walls are paper thin, and we can hear hallway conversations almost as clearly as if guests were inside our room. This has made it difficult to relax and enjoy what was supposed to be a special graduation stay. The room itself also fell short of expectations. The bathroom is quite small, and there is no coffee maker in the room, which was surprising for a hotel at this level. Some of the hotel’s shared spaces also feel dated, including the restaurant, which added to the sense that the property did not fully match its 4-star positioning. Guest services were kind and professional, but due to occupancy, they understandably were not able to do much. Moving rooms at this point would be too much of a hassle, so we are making the best of it. Still, given the occasion, the reservation, and the hotel’s rating, I expected a much better experience. I hope that this feedback reaches hotel leadership, as the room placement, lack of soundproofing, small bathroom, missing in-room amenities, and dated public spaces made the stay feel well below what was advertised."

"Breakfast area could use some work"

"We had a great stay here at the Comfort Inn & Suites in Jackson, Michigan. The staff was very friendly, our room was exceptionally clean and Breakfast each morning was delicious with many options to choose from. We highly recommend staying here."

"Breakfast was great and the staff is super friendly and helpful."

"Beautiful exterior plenty of parking. Good price and close to University of Michigan. Interior rooms felt a little dated. Or at least the shower stall did. They were doing some updating in the breakfast and lobby area while we were there. Didn’t see or use the pool or other vanities since we checked in late and checked out early the next morning."

"Room wasn’t as near as big as the photos. Not much selection for breakfast. It was ok for spending one night. "

"Know a very bad place to stay"

"Best shower ever. "

"Relative new construction with a great staff."