Hotel dekat The Lounge at World Cafe Live

"I loved everything about this hotel😭"

"First the good stuff, it’s very clean and has friendly staff. However, for the price, it’s not worth it. The beds are extremely uncomfortable & older. We asked for no feather bedding/pillows due to allergies when we booked(2 months in advance & received a message confirming), when we checked in right at 3pm they advised us they didn’t have a room without feathers ready so we had to wait. They did give us a late check out for the trouble, but when we got to the room both beds had feather pillows....

"My experience started rough but quickly was cleared up. I appreciated the attention to where they needed to do better. They pivot and get tmit fixed. All the greeters out front are super nice and helpful."

"So Sarah and Jeanette couldn't be more friendly and accommodating. Catering for gluten-free and dairy-free was a breeze. The Victorian room is just lovely, and parking was easy."

"Clean rooms and beautiful views"

"front desk attendants were snobby and the restaurant was super expensive"

"This place is so cute. We loved all the extra touches and the thoughtfulness that went into preparing our room. The location was great too!"

"Staff was knowledgeable with history and local information, great location."

"If you are planning on modern, then this is not the place for you. However I think it was worth the price I paid. Include their daily parking fee in with your reservation. There is literally no place to park. I think the cars in the free spots are glued in place because they have not moved since my arrival. Kestrel parking is a small space so beware if you drive a large vehicle. The only changes, that could improve the stay for me was nicer towels and a heavier blanket. I will reccomend...

"Good central location with excellent transport links. Close to lots of restaurants and bars and the main tourist attractions. The hotel staff were all very friendly. The room was spacious with a very comfortable bed and great shower. We were at the back of the hotel which was very quiet."

"The robes were a nice touch, Did not like all the noise from the door slamming. Every day/ morning....didn't like the way tub filled with water during each shower...."

"Super clean very friendly helpful staff!"

"Fantastic day from start to finish. The hotel accommodated all of my requests. The location is excellent, with parking across the street and a plethora of fantastic food options nearby."

"Always enjoy my stay here. Staff, facilities, neighborhood are all top notch."

"Unique, beautiful hotel."

"great location, room was great, hallways and elevator area are a bit dated and dark. otherwise a great place to stay to get around Philly. stafff was great. did not try the restaurant or coffee shop. market street is at times a bit sketchy"

"We reserved a room with a queen size bed but there was only a full size bed. They moved us to room with a queen. Our new room did experience a clogged bathroom sink. They did extend us a credit."

"Not friendly"

"The valets were so friendly and Mohamed could not have been more helpful getting us settled in. We remembered him from our last stay 2 years ago. We love Sofitel. It’s classy and European in a perfect location."