Search Hotels Near The Palms, Phoenix

"I enjoyed the pool, the pool attendands keep up with clearing used towels, and the breakfast buffet was more than ample for the continental breakfast."

"Little things let this property down. We arrived after check in (4:00 pm), and had to wait a further 40 minutes before our room was ready. The mini bar is NOT refrigerated. When you arrive you find out that the contents of the mini bar are warm. You them have to go to the free ice stations and fill the ice bucket to cool the drinks. The toilet door does not have a runner to sit on and flaps around. There are NO coffee cups in the room. The only 2 glasses are in the ensuite. The rooms are quite large and the furniture reflects the era of the building, 1950's and 1960's, which is done quite well."

"In the listing it didn’t mention about two bathrooms, we love to have two bathrooms but I would prepare better, like bring extra shampoo and stuff. They do provide shampoos but we prefer to have our own."

"A clean, comfortable, and convenient option for a stay in Scottsdale!"

"The property was nice but just seemed a little tired. It needs an overall reno, but at least some fresh paint and take care of deferred maintenance. The property has huge potential. "

"Very beautiful, very relaxing"

"Beautiful outdoor landscape"

"These has been so far the worst stay on that hotel. The check-in was an accurate no many help from the staff to check in, we got into the room, everything was pretty dirty. Nasty disgusting. There were no towels except one hand towel , they took forever to bring more towels, it was so much chaotic situation trying to get a hold of somebody. Nobody can talk on the phone, you only have to text and figure out things by yourself, no phone in the room to call anyone, pretty much a nightmare that failed that I was on a twilight zone Hotel. For being on Scottsdale, I would have think of something a little better than what it was, too much noise, kids, jumping up on my roof on the next floor up The cleaning is on the place was the worst for the price of the room, I don’t not recommend at all display to anybody Nobody deserves to go through what I went through there I have staying so many different hotels in my life, so far this is one of the worst Do not stay there if you really don’t want to struggle with no proper customer service, and dirtiness all over the place, the couch was pretty stained, dirty everywhere, full of cobwebs. The worst of all"

"Love this hotel!"