Hotel dekat The Shops at Kanawha

"The staff was very kind and had smiles for my son. It was my first time stopping in West Virginia, and I was pleasantly surprised. I choose it for the pool, but the pool is in the middle of the parking lot, so I don’t recommend it. but the staff were great and it’s very clean."

"Staff was incredibly helpful, provided a smoke"

"Other than what seemed like an elephant in the room above me which isn’t the fault of the hotel, my stay was amazing. Clean room. Friendly staff. Pool is very clean. This is my new “go to” when visiting WV."

"Staff helpful"

"The room was great. The outside of the property was a bit run down and the area was so-so. But, that is also practical and expected for the price point. I had a good night's sleep and got back on the road the next day without any issues, so it was a good experience."

"The breakfast was minimal, when things needed replenished , the one staff on site acted put out and only added items when asked. Two separate hotels ours was the 3rd floor, the smell of pot was overwhelming, and there was a loud machine running in the building at 2 am which made it near impossible to sleep. I pray our next hotel is as advertised."

"The front desk man was wonderful. Sorry I do not remember his name. He offered us a coupon for Texas Roadhouse which we walked there for dinner. Parking was well lit, room was clean but Hampton needs to upgrade their toilets. I thought I was falling, they are so low. Breakfast was hot and easy to navigate."

"The staff were very friendly and professional. The motel itself was sadly neglected and needed so much TLC!! We stayed because we had to, was ok for one night."

"The rooms were nasty. Blood stains on the sheets in several. They actually had to up grade my room for the same price just to find a clean room."

"Great stay"

"Heat didn’t work properly when I got there but staff was very quick in fixing the issue for me. Would stay again"

"Loved the clean rooms, breakfast was amazing. Only thing I didn't like was that the parking was all the way acrossed the street. Makes it hard with 2 younger kids and to bring all our stuff in."

"Great location, clean rooms, and incredible staff!"

"Clean room and comfortable beds"

"Check in was quick and easy. There is a $10.00 parking fee which we were not aware when reservations were made."

"This hotel is just OK. It truly feels like it was a beauty in the 80s and 90s and now time has just passed it by. The former pool is closed and the accompanying rooftop patio is blocked off. The parking garage is a little on the sketchy feel. And, while not the hotel's fault, the abandoned lot where the old mall used to be across the street doesn't do anything to help. The room was fine, the beds were fine, and the overall vibe was fine. But overall everything is just a little outdated and a...

"I was having surgery so I couldn't have breakfast but my husband went down and breakfast was being served and he said everything was good and hot. As for the staff, not impressed. She was taking a reservation on the phone and didn't bother to say I'll be right with you and when she got off the phone didn't apologize for my wait. She didn't tell me which way our room was or anything else we should know except the wi-fi was our room number. She wasn't rude just very dry. She also should use her...

"Great place. Great value. Will stay again"

"parking"