Thank you for your feedback! We are glad you enjoyed your accommodation.Hope to see you soon again. Regards!

Dear customer, you had a reservation NON REFUNDABLE , for 10/02 with a departure on 11/02/24, you DID NO SHOW UP , and you wrote a bad review without actually staying when at the hotel, and all this because we did not accept your request to cancel the non refundable reservation .We respect the opinion of our customers, but they must have stayed in the accommodation, otherwise you consider defamation.Best regards

Dear customer, honestly we are not wronging you because the hotel was full and we gave you a room in the small building which is basically active in the summer , if you give us the opportunity we will accommodate you in an upgraded room without keeping any difference from a simple double room.Best regards

Dear guest,we would like to thank you for your review.We are trying our best to provide the best hospitality and to improve our services.Best Regards,Four Seasons hotel

Αγαπητέ πελάτη , σας ευχαριστούμε για την θετική κριτική σας ελπίζουμε να σας φιλοξενήσουμε ξανά και θα λάβουμε σοβαρά υπόψιν μας το σχόλιο σας έτσι ώστε να βελτιωθούμε.Με εκτίμησηΤμήμα Κρατήσεων

Dear customer thank you for your positive review it encourages us to be better and we hope to see you again.Best regardsfrom the team of the hotel

Σας ευχαριστούμε πολύ, για την αξιολόγησή σας!

Gentile Graziella Zannone Milano,siamo molto dispiaciuti che non siate soddisfatti della vostra sistemazione nel nostro hotel.Vi informiamo che la camera che vi abbiamo assegnato è la più grande del nostro hotel e può ospitare al massimo 6 persone. I mobili sono un po' antiquati ma in buone condizioni. E i bagni hanno queste dimensioni in modo che il resto delle stanze sia più confortevole. L'appartamento dispone anche di un caminetto per la stagione invernale.Se visiti il nostro sito puoi vedere le foto dell'appartamento. Le foto mostrano esattamente come appare l'appartamento.Stiamo cercando di fare del nostro meglio per offrire la migliore sistemazione possibile ai nostri ospiti e commenti come i tuoi possono aiutarci a migliorare i nostri servizi.Distinti saluti,Hotel Quattro Stagioni

Μrs Rozental Haghai,we are sorry to have left you with such impressions, regarding you stayed in connected rooms.no. 107 and 108 with your family it may indeed have suffered some damage during your stay because of the noise of the A/C which was replaced, but regarding cleanliness, all the specifications are met to give clean to our customers even when due to their earlier arrival we were in a hurry to deliver them to them, also the hotel has its own laundry for its linen, so the situation is controlled by us, why I don't understand the dirt you found it? also, our maids are experienced and have been working here for years, and for that reason there are indeed invoices with cleaners that we order every week for our cleanliness, so please do not insult us unfairlyBest regards

Thank you for your comment! We appreciate it.

Thank you very much for your comment! We appreciate it.

Thank you for your comment! We appreciate it.

Thank you for your evaluation.Best regards

Dear Mrs SowiskiWe would like to thank you for staying in our hoteland we are very happy that you enjoyed your accommodation with us so much!We hope to see you again in the future!Best RegardsFour Seasons Hotel

Dear customer , thank you for the rating, we hope to improve and welcome you again.Best regardsReservation Dpt

Dear visitor of Four Seasons, thank you for your comment. We appreciate your opinion. Best regards

Dear visitor of Four Seasons, thank you for your comment. We appreciate your opinion. Best regards

Dear visitor of Four Seasons, thank you for your comment. We appreciate your opinion. Best regards

Dear visitor of Four Seasons, thank you for your comment. We appreciate your opinion. Best regards

Dear visitor of Four Seasons,thank you for you comment,much appreciated.Best regards

Dear visitor of Four Seasons,thank you for you comment,much appreciated.Best regards

Dear customer, we are sorry that we could not satisfy you during your stay, even though we changed your room and upgraded it from the standard room you had booked anyway to be serious because here you directly affect the morals of our staff never and none of us urged a customer to drink alcohol from the bar to sleep.We would ask you to remove this malice from your comment.

Dear visitor of Four Seasons,thank you for you comment,much appreciated.Best regards

Regarding the airport shuttle, it's a service depending upon availability and upon request... It's not a free service either.Thank you for your comment.

Dear visitor of Four Seasons,thank you for you evaluation,much appreciated.Best regards

Thank you for your comment.

Dear visitor of Four Seasons,thank you for you evaluation,much appreciated.Best regards

Dear customer thank you for your comments, hope to see you again. Best regards Reservation Dpt

Dear customer thank you for your commentsBest regards Reservation Dpt

Dear customer thank you for your comments , hope to see you again. Best regards Reservation Dpt

Dear customer thank you for your comments , hope to see you again. Best regards Reservation Dpt

Dear sir, we are sorry if we are not worthy of your expectations, however for a single room, clean with balcony with buffet breakfast American style at the price of 30.00 per day with taxes, we are curious to know your expectations.

THANK YOU DEAR CUSTOMER

dear customer we are sorry you suffered you could have informed us to take you to another room since we are 24 hours at the reception open, we are sorry you did not inform us

Sher getter Kunde, es tut uns leid, dass Sie nicht zufrieden waren, oder wir informieren Sie von Ihrem Aufenthalt in unserem Hotel, dass unsere Bettwäsche in unserem Raum bei 90 Grad Celsius mit automatischen Raten gewaschen wird, die Zimmer kürzlich gestrichen wurden und die Badezimmer habe diesen sommer neue artikel sanitär, was die renovierung angeht danke für den hinweis

Σας ευχαριστούμε για τα σχόλια σας και ελπίζουμε τον επόμενο χρόνο να μπορέσουμε να σας παρέχουμε περισσότερα

thank you