Hotel dekat Gua Thour

"Room cleaning services are not provided proactively; guests must request them, and the staff's attentiveness to these requests may vary."

"Staff was friendly and hotel was clean. "

"فندق قريب من المسجد جداً، ومشرف المدخل Mr. Nizam Al-Din إنسان عظيم وصاحب خبرة في التعامل. إذا طلبت منه شيئاً يوفره في أقرب وقت، ودائماً ما شاء الله اللهم بارك يسأل إن كان هناك أي تقصير من الفندق. ما شاء الله حكيم في خبرته وتعاملاته. أنا ضيف بريطاني والحمد لله مثقف ومتعلم وأفهم في الأشياء، وأقول للفندق: طالما هذا المشرف موجود إن شاء الله فندقكم سيكون من أفضل الفنادق في حي النسيم. هذا الكلام ليس مجاملة بل هو قليل في حقه. أما بالنسبة للاستقبال صراحة ما ارتحت لهم كثير، ولم أشعر بذاك الترحيب...

"فندق جميل ونظيف وتعامل راقي"

"Shuttle service is a bit inconsistent but overall good experience."

"Clean room "

"Expensive "

"Clean excellent"

"The location is good, but the elevators were not working well. The cleanliness was poor, and the condition of the room I stayed in was also bad. Unfortunately, my overall experience was not good. Расположение хорошее, но лифты работали плохо. Чистота была плохая, и состояние номера, в котором я жил, тоже было плохим. К сожалению, общее впечатление осталось негативным. "

"We had problem with our room and the staff changed it for us. The room thay we got was cleaner and better. Really lovely hotel a d would definitely recommend it."

"Housekeeper expecting tips like crazy"

"Excellent accommodation, friendly staff from the outdoor entrance, reception and bellmen. Close proximety to Haram, loads of shops near by, rooms connected to Haram Audio systems and mosque on last floor. Many thanks to Mr Anas & Mr. Selaim at reception. Highly recommeneddd"

"No body provides you with basic information, Everything is for your own"

"Great experience "

"Nice rooms"

"Upon arrival, we were informed that our reservation was not recorded on their system despite presenting physical evidence. I was in state of Ihram and remained composed to proceed with our Umrah. Upon arrival approximately four hours later, no confirmation of our reservation was received. We contacted Expedia who subsequently sent an email to the manager. We finally arrived at our room around 5:30 pm. Awful experience which ruined it for entire stay at the hotel. Will never be staying here...