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"The hotel doesn't provide hairdryer which is disappointing. There was a problem with the hot water and I was not able to take a warm shower the following morning."

"La habitación estaba limpia pero el colchón se hundía para el centro. Pésimo "

"Super easy. I arrived past the check in window but staff arranged an easy way for me to collect my keys. The location is also very convenient and I felt safe. I didn't expect my room to be cleaned overnight, but it was. I would stay again "

"Habitación limpia, el baño perfecto y muy comoda"

"Well located hotel in the heart of Vitoria-Gasteiz's Old Town, minutes walk from the train station. Ane on reception was extremely friendly and helpful. The Art Deco staircase was a real highlight and memorable feature."