Hotel dekat Tigertail Lake Recreational Center

"I was very disappointed with my stay. The room had a strong mold/mildew odor that made it feel unhealthy and uncomfortable, and the smell became overwhelming overnight, causing physical discomfort. As someone who travels often and works in hospitality, I understand maintenance issues happen, but this room was far below acceptable standards. I believe the air quality and possible mold issue should be investigated, and I would appreciate consideration for compensation or a refund due to the...

"Property was a nice Property to stay too. Very nice and friendly staff."

"Enjoyed our stay checked out the pool and bar. Both was very good and location was near everything we was visiting."

"Aprox. between 4 and 5 in the morning someone tried to enter my room while we where sleeping. They did open the door but if it wasnt for external lock they would have made it in to the room. It was a scary situation especially for my two daughters of 8 and 11 y/o."

"Room was clean.staff was helpful Breakfast was not great. Food was a bit processed"

"We stayed here for our cruise. Shuttle service from the airport to the hotel and shuttle service from the hotel to then port. Perfect location! Everyone was nice and helpful And room was perfect"

"The room was pretty good. The area felt safe. Everything I needed was nearby. If I could change anything, it would be the smell upon entering the room. It had a wet smell to it."

"muy mal desayuno y personal"

"good stay"

"The front desk staff and bartender were extremely helpful and kind."

"Too many roaches in our bathroom and ants on the bed head. I tried to get our room changed due to the infestation but they said they would send a maintenance guy to the room. He never came! There was even a roach in the refrigerator!"

"I chose this hotel since it was one with free shuttle to/from the airport and free breakfast. My problem was the shuttle schedule. My flight got in about 11:30 am. I went to the shuttle pick point and saw many busses/vans from other hotels, but not Avid. I tried calling the hotels and 2 times I got a busy signal such that I had to do an internet search just to ensure I was dialing the correct number. Then on the third attempt, I got someone who pointed out that the next shuttle would be 2:30...

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"Close to airport"

"Overall our stay here was pretty nice the location was convienent. My only problem was the washer and dryer. Took my funds but did not work. The hotel could not help me because they outsource the machines from a outside company. Also I was not made aware there was an airport shuttle. Found that out on the last day."

"Everything was great . The accommodations to the cruise ship was on time going and returning."

"We specifically chose this hotel because it has a shuttle from the airport. After standing at the airport for an hour, we realized, there was no shuttle coming. We had to take a lift to the hotel. The receptionist said, sorry as they usually contract out with a third-party. I was compensated $50 for my inconvenience."

"DISQUSTING. Waited 2 1/2 hours for our room because the system was down. When we finally got taken to "a room" on the 3rd floor, it was nasty. The carpet hada not been vacuumed or cleaned in the hallway, the room smelled of Curry and there was a used Q TIp in the floor of the room, hairs in the tub and we were told it was all that was available. ABSOLUTELY not a HILTON quality property. We had no other options, we flew in for a cruise the next morning. It was after 1 am before we got into...

"clean the room and please have shower available"

"Nice place to stay"