"Truly a terrible stay. The front area is nice but the rooms are a whole different building. It’s very old and smelly. Smells like mildew and smoke, and Mary Jane. Carpet needs to be ripped out and redone.
Inside the room the ac emits a chemical smell when you change it form hot to cold, the bed was broken and sagged, the ac would randomly just not work at all because it’s old and the mildew smell from the hallway drifted in the room.
My room was so uncomfortable I had to get out and just get fresh air. On the final day they switched my rooms but it didn’t get better. This is a ratty old hotel cosplaying as a nice hotel. I’ll be more careful staying at doubletree brand again.
A cheaper newer 2 star comfort suites or something would have been better. They didn’t address my concerns while I was there in fact they were just rude to me.
I spend over 50 nights a year in hotels and boy what a dump. I’m in a company paid cheap motel tonight and it’s better! No bad smells. I tried to reach out to hotels.com and the hotel to cut my visit short but neither would refund me. Truly a terrible experience. I would never book a wedding here. Me and other guests complained about the obvious disgusting smells on floor 2 getting on and off the elevator. One of the all time worst."
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