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"The room was clean. The staff was really nice"

"The place is next to the Ft Campbell base which is nice. We were seeing my nephew home from Kuwait. He was delayed so we had to wait until Saturday 1am for his landing. We expected him Friday. The door was malfunctioning and wouldn’t lock, which I discussed with Mrs Garrett over the phone. She grew frustrated that I manually locked it and then said she would give me the code to the lock box reluctantly. She mentioned she was worried I would make a copy of the key to the home. I assured her I am not even close from around here and I am clearly under her security camera surveillance at all times and will put the keys right back into the lock box . Which I promptly did. We still were never able to leave the property with locked doors. I think the battery was dying or something. The beds were uncomfortable. I felt the springs. But the home was nicely set up and decorated. It smelled nice. It was clean and had TVs in every room that worked great. There are a list of rules you must follow including cleaning out the grill coals. That was odd to me. I’ve never been asked to do that and must have been watched on camera because I got an email as soon as I used the grill to remind me to not leave the grill with coals in it . When I left I sent them a message letting them know I followed all their rules and still lock the door. They sent me an email saying they left me good reviews and to please leave them one as well . I’ve been asked 3 times to leave a review. I normally would not . "