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Reviews of Imano Tokyo Hostel

2 out of 5
Imano Tokyo Hostel
5-12-2, Shinjuku-ku, Tokyo, Tokyo-to

Reviews

8.4

Very good

Rating 10 - Excellent. 218 out of 506 reviews" "
Rating 8 - Good. 199 out of 506 reviews" "
Rating 6 - Okay. 67 out of 506 reviews" "
Rating 4 - Poor. 12 out of 506 reviews" "
Rating 2 - Terrible. 10 out of 506 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Caddis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

4/10 Poor

Tyson

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Danny

Stayed 7 nights in Jan 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how affordable and convenient the place is.
Stayed 3 nights in Jan 2024
Response from IMANO TOKYO HOSTEL KONISHI on 21 Jan 2024
Thank you for staying at IMANO TOKYO HOSTEL and taking time to write the review. We keep making effort for futher improvement. Hope to see you again.Best regards,

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean location (~5 min walk to Shinjuku Sanchome Station, 1 train stop from main Shinjuku Station), nearby convenience stores (Lawson, 7-Eleven and Family Mart), staff very friendly and helpful. Really appreciated allowing me to have my packages delivered to the hostel. Moderate sized cafe/working area in the lobby. A slight commercial feel given the volume of beds on each level, fair given the proximity to the CBD.
Stayed 5 nights in Nov 2023
Response from IMANO TOKYO HOSTEL/山本 on 29 Nov 2023
Thank you for staying at IMANO TOKYO HOSTEL and taking time to write the review. We'll try our best to spend good time for our guest. We're really appreciate. IMANO TOKYO HOSTEL/YAMAMOTO

10/10 Excellent

Po Yan

Stayed 2 nights in Nov 2023

10/10 Excellent

PALOMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pesar de que el espacio del cuarto era muy reducido las camas eran cómodas y todas las áreas muy limpias, los chicos de recepción súper amables
Stayed 3 nights in Sep 2023
Response from Rina on 14 Sep 2023
Thank you for staying at IMANO TOKYO HOSTEL and thank you for your review! We appreciate your compliments and we are looking forward to seeing you again. IMANO TOKYO HOSTEL

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to subway and Shinjuku nightlife. Plenty of bathrooms and shower stalls, I never had to wait to use anything.
Stayed 3 nights in Aug 2023
Response from IMANO TOKYO HOSTEL on 11 Sep 2023
Hello there! Thank you for staying at IMANO TOKYO HOSTEL. Thank you also for taking a time to write a review of your stay with us. We will continue to improve our facilities and service. Hope to see you again. Best regards, IMANO TOKYO HOSTEL YAMAMOTO

8/10 Good

Robert

Stayed 1 night in Jul 2023

10/10 Excellent

Ka po Bonnie

Stayed 7 nights in Jun 2023

2/10 Terrible

MIMURA

Stayed 1 night in Jun 2023

8/10 Good

Seiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
フロントのみならずバスの運転手さんも含めスタッフのみなさんが笑顔で　気持ちよく対応して頂きました。 ハワイから来たので、日本の温泉初めての我が家の子供達も大満足のお風呂でした。私としては広告だらけでちょっと疲れる内装でしたが。 レストランの朝ごはんを美味しく頂きました。九人という大人数でのテーブル準備もすぐにして頂きました。 徒歩圏内で簡単に行けるレストランがないことが減点理由ですが、その分バスのルートもスケジュールも充実していることは特筆に値すると思います。 どうも有難う御座いました。
Stayed 1 night in Jun 2023

8/10 Good

Monika

Stayed 4 nights in May 2023
Response from IMANO TOKYO HOSTEL / Oka on 22 May 2023
Thank you for your stay.Appreciate your good review. Hope we can see you again.

8/10 Good

Rodel

Travelled with family
Liked: Cleanliness, staff & service
Like the convenience of the location and the staff.
Stayed 4 nights in May 2023
Response from IMANO TOKYO HOSTEL / Oka on 13 May 2023
Thank you for your stay. Appreciate for your great review. Glad you mentioned about our staff and location. Hope we can see you again.

8/10 Good

Axel

Stayed 7 nights in Apr 2023
Response from IMANO TOKYO HOSTEL / Oka on 26 Apr 2023
Thank you for your nice review. Hope we can see you again.

10/10 Excellent

rick

Stayed 1 night in Apr 2023
Response from IMANO TOKYO HOSTEL / Oka on 26 Apr 2023
Thank you for your amazing review. Hope we can see you again.

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, and clean common areas. It may be spartan--it's a hostel after all--but It's one of the best hostels I've ever stayed in, and the price is outstanding. And I LOVED that every bed has its own set of outlets to recharge those phones/tablets/portable WiFi's.
Stayed 1 night in Apr 2023
Response from IMANO TOKYO HOSTEL / Oka on 26 Apr 2023
Thank you for your stay. Glad you gave us amazing review. Seems you had a great stay here. Also appreciate you mentioned about our facility. Hope we an see you again.

10/10 Excellent

Ole Heggelund

Stayed 4 nights in Mar 2023
Response from IMANO TOKYO HOSTEL / Oka on 9 Apr 2023
Thank you for your amazing review. Hope see you again.

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from IMANO TOKYO HOSTEL / Oka on 26 Apr 2023
Thank you for your amazing review. Hope we can see you again.

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Mar 2023
Response from IMANO TOKYO HOSTEL / Oka on 26 Apr 2023
Thank you for your amazing review. Hope we can see you again.

6/10 Okay

YOUNG DEUG

Stayed 1 night in Feb 2023

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thumbs up
Response from IMANO TOKYO HOSTEL / 岩松 on 12 Jan 2023
Thank you！！！！

10/10 Excellent

Edgardo

Stayed 3 nights in May 2022

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were Friendly and helpful, especially Yuki , Takashi and Leonardo!......
Stayed 3 nights in Jan 2020
Response from IMANO TOKYO HOSTEL/ Takashi on 26 Jan 2020
Hello there, Thank you for staying at IMANO TOKYO HOSTEL. It was our great pleasure to have you that you enjoyed your stayed here! We will hope to see you again:) Best regards,

10/10 Excellent

M, tokyo

Liked: Staff & service, amenities, property conditions & facilities
Close to everything you need to go in tokyo!!!!!!!
Stayed 9 nights in Jan 2020
Response from RISA on 21 Jan 2020
Thank you for staying at our hostel and leaving us comment. I'm happy to hear that. I will do our best to make improvement and hopefully we will see you again!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No towel given
This hostel doesn't provide towel even if you stay longer. You have to rent the towel with additional cost. The staff here insist not to provide the towel after asked so many times.
Stayed 4 nights in Jan 2020

8/10 Good

Su, Brunei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I prefer this hostel than some capsule hotel because you have more room to move about and there are privacy as every bed has curtains. Nice amenities but the hairdryer is not free to use. Very clean and I like the idea of common area at entrance where you can hang out and socialise with other solo travellers. Good tight security with the door.
Stayed 3 nights in Dec 2019
Response from IMANO TOKYO HOSTEL / Hajime on 12 Jan 2020
Thank you for staying with us at IMANO. We provide hairdryer for free, but we apologize for the inconvenience. Hope to see you again. Have a lovely day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from IMANO TOKYO HOSTEL / Yuting on 20 Feb 2020
Hello there, Thank you for staying at IMANO TOKYO HOSTEL. We really appreciated that you spend your time to leave us ranking. Hopefully we will see you again in the future.

8/10 Good

Moise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from Yuting on 8 Jan 2020
Hello Moise san, Thank you for staying at IMANO TOKYO HOSTEL. It is our great pleasure to have and we hope that you did enjoy your time here. If there is any advice toward our hostel, please do not hesitate to let us know. Hopefully we will see you again soon. Sincerely, IMANO TOKYO HOSTEL/Yuting

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suitable for Families too.
The staff spoke good English and were helpful. We had a whole room to our family of 2 adults + 4 kids + 1 baby so all was good. :)
Stayed 2 nights in Dec 2019
Response from Asami on 29 Dec 2019
Thank you for staying at IMANO TOKYO HOSTEL very much. It was our great pleasure that you enjoyed your stayed here:) We will hope to see you again! IMANO TOKYO HOSTEL/

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel, clean and comfortable - lovely staff, and in a great location.
Stayed 2 nights in Dec 2019
Response from IMANO TOKYO HOSTEL/ Asami on 25 Dec 2019
Thank you for staying at IMANO TOKYO HOSTEL very much. It was our great pleasure you enjoyed your stayed here. We will hope to see you again:) Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the design of this hostel. The breakfast is good. I only dislike that we need to rent the towel.
Stayed 2 nights in Dec 2019
Response from IMANO TOKYO HOSTEL / RISA on 17 Dec 2019
Thank you for staying at IMANO TOKYO HOSTEL! I'm happy that you had a good time. Also I'm sorry about rental towel. We will try to improve our service. I hope we will see you again!

10/10 Excellent

shayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tokyo stay
This was a great place to stay . Very convenient location . Staff very organised . Very clean place to stay .
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great space for a family of 4. Staff here are super nice and helpful.
Stayed 3 nights in Dec 2019
Response from Asami on 7 Dec 2019
Hi there, Thank you for staying at IMANO TOKYO HOSTEL. We are so happy that you enjoyed your stay here. We will hope to see you again:) Best regards, IMANO TOKYO HOSTEL/ Asami

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Imano Tokyo Hostel is very clean and the staff is extremely courteous.
Stayed 2 nights in Nov 2019
Response from Yuting on 5 Dec 2019
Hello there, Thank you for staying at IMANO TOKYO HOSTEL. It is our great pleasure to know that you enjoyed your stay here. Hopefully we will see you again soon :) Sincerely, IMANO TOKYO HOSTEL/Yuting

10/10 Excellent

Lucas, Malaysia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
8 min walk to Shinjuku Station. Cheerful staff, actively giving pro tip to explore in the neighborhood. Warm and spacious room. Big living room and cozy atmosphere.
Stayed 1 night in Nov 2019
Response from Yuting on 24 Nov 2019
Hello Lucas san, Thank you for staying at IMANO TOKYO HOSTEL. It is our great pleasure to know that you enjoyed your stay here. Hopefully we will see you again in the future. Sincerely, IMANO TOKYO HOSTEL/Yuting

10/10 Excellent

Wei Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
The bathroom, bedroom, and the common areas are super clean. The employees are friendly and responsive - definitely recommend the place.
Stayed 3 nights in Nov 2019
Response from Yuting on 24 Nov 2019
Hello Wei Hua san, Thank you for staying at IMANO TOKYO HOSTEL. We really appreciated that you spend time to leave us comment. It is our great pleasure to know that you enjoyed your stay here. Sincerely, IMANO TOKYO HOSTEL/Yuting

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Yuting on 24 Nov 2019
Hello Stephanie san, Thank you for staying at IMANO TOKYO HOSTEL. We really appreciated that you spend time to give us ranking. Hopefully we will see you again soon! Sincerely, IMANO TOKYO HOSTEL/Yuting

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute little place
Great little place, close to station locations. Staff is friendly and the breakfast is pretty great too.
Stayed 7 nights in Oct 2019
Response from Yuting on 26 Oct 2019
Hello Sara san, Thank you for staying at IMANO TOKYO HOSTEL. We are grateful that you spend your time to leave us comment and it is our pleasure to know that you enjoyed your time here. Hopefully we will see you again in the future. Sincerely, IMANO TOKYO HOSTEL/Yuting

8/10 Good

Zoe, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and excellent location, nice staff and good food.
Stayed 1 night in Sep 2019
Response from Yuting on 26 Oct 2019
Hello Zoe san, Thank you for staying at IMANO TOKYO HOSTEL. We appreciated that you spend your time to leave us comment. Hopefully we will see you again in the future! Sincerely, IMANO TOKYO HOSTEL/Yuting

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Yuting on 6 Sep 2019
Hello Carmina san, Thank you fro staying at IMANO TOKYO HOSTEL. We really appreciated that you spend time to give us review. Hopefully we can see you again in the future. IMANO TOKYO HOSTEL/Yuting

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from Yuting on 20 Aug 2019
Hello there, Thank you for staying at IMANO TOKYO HOSTEL. We really appreciated that you spend time to give us ranking. Hopefully we can see you again in the future. Sincerely, IMANO TOKYO HOSTEL/Yuting

10/10 Excellent

Loreta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Yuting on 20 Aug 2019
Hello Loreta san, Thank you for staying at IMANO TOKYO HOSTEL. We really appreciated that you spend time to give us ranking. Hopefully we can see you again in the future. Sincerely, IMANO TOKYO HOSTEL/Yuting

6/10 Okay

Carmina Mae

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Yuting on 6 Sep 2019
Hello Carmina san, Thank you fro staying at IMANO TOKYO HOSTEL. We really appreciated that you spend time to give us review. Hopefully we can see you again in the future. IMANO TOKYO HOSTEL/Yuting

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and functional
The customer service here was exceptional, the people at the front desk were so friendly and fun too. There was a basic breakfast of tea, coffee, toast and cereal in the communal space where I met some really nice and interesting people also staying at the hostel. The room beds were comfy, but the noise does travels s it is a concrete building, so I would recommend earplugs. There was a social area on the floor I was staying on as well with showers and toilets. All very clean.
Stayed 1 night in Jul 2019
Response from Yuting on 11 Aug 2019
Hello Abigail san, Thank you fro staying at IMANO TOKYO HOSTEL. It is our great pleasure to know that you have enjoyed your time here. We really had great time with you as well! At the same time, thank you for your advise and we are sorry for the inconvenience that caused. We will keep making progress and hopefully we will see you again soon. Best Regards, IMANO TOKYO HSOTEL/Yuting

6/10 Okay

J, MANHATTAN, NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good for the price except WiFi was slow and the mattress was too thin. Friendly, helpful staff. Very clean restrooms and showers. In the heart of shinjuku, very close to golden gai, shinjuku-sanchome station, etc.
Stayed 3 nights in Jul 2019
Response from Yuting on 3 Aug 2019
Hello there, Thank you for staying at IMANO TOKYO HOSTEL. We appreciated that you spend your time to leave us comment. Regarding to the facilities that did not reach your expectation, we are very sorry about it. The mattress issue will be take care pretty soon at August. Hopefully we can see you again in the future. Best Regards, IMANO TOKYO HOSTEL/Yuting

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean, nice cafe and reliable wifi
Stayed 7 nights in Jul 2019
Response from Yuting on 3 Aug 2019
Hello there, Thank you for staying at IMANO TOKYO HOSTEL. We appreciated that you spend your time to leave us comment. It is our great pleasure to know that you are satisfied with our service and facilities. Hopefully we can see you again in the future. Best Regards, IMANO TOKYO HOSTEL/Yuting

10/10 Excellent

Isaac, Seoul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, reasonable, and very helpful even though I spoke very little Japanese.
Stayed 3 nights in Jul 2019
Response from Yuting on 3 Aug 2019
Hello Isaac san, Thank you for staying at IMANO TOKYO HOSTEL. We appreciated that you spend your time to leave us comment. It is our great pleasure to know that you enjoyed your time here. Hopefully we can see you again in the future. Best Regards, IMANO TOKYO HOSTEL/Yuting

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel, clean and friendly
Excellent staff, very friendly and helpful. Location is good, not far from the subway and the Shinjuku madness. As with all the hostels I've used in Japan, the place is extremely clean, and wifi works really well. The cafe is a nice little hangout place with good food and happy hour from 5-7 (draft beer JPY390). Lockers are in the common area outside the room (free to use but JPY1000 key deposit). The street outside, and the hostel, both pretty quiet at night. Definitely would recommend.
Stayed 3 nights in Jul 2019
Response from Yuting on 3 Aug 2019
Hello Ian san, Thank you for staying IMANO TOKYO HOSTEL. We are really grateful about you spending time to leave us comment. It is our great pleasure to know that you enjoyed your time here and would happy to recommend us. We will keep making progress and hopefully we can see you again in the future. Best Regards, IMANO TOKYO HOSTEL/Yuting