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"This was an excellent guest house! The staff were very warm and accommodating. There was convenient designated parking and the guest house was right below Berat Castle.The room was spacious and very clean with a terrace as well. A good breakfast was also included. We ended up needing to stay an extra night, and they worked very hard to make it happen for us."

"Nice big hotel. Easy parking and big room. Breakfast okay not more and pool and spa closed so no extra for that.."

"Ideal location right in the centre of the city. the parking had changed because of a contract issue with the underground parking site (if i understood the explanation correctly) to a site a short walk away for £3 per day which wasnt a problem. The room was clean and spacious. Staff were excellent and welcoming. It was off season and we were the only guests so breakfast was served chilled which in winter wasnt totally ideal. There were no coffee/ tea making facilities in the room but walking down to the bar wasnt a hardship. The bar seemed to run as a seperate entity but the barstaff even brought coffees up to our room when requested. The heater in the room though a little noisy kept the temperature very comfortable. Overall i would recommend and maybe our next trip will be in the summer and see if the few shortcommings were just because we were the only guests."

"Great location, amazing staff!"

"Quaint family-run boutique hotel. The owners are wonderful! We were the only guests and they made us a tremendous breakfast spread. The room was clean and comfortable with a balcony to sit and enjoy the evening."

"The area was great and hotel were very characterful, especially the lobby area which was delightfully heritage in it's design and appearance. The room was a great size and was very comfortable with a great view and original styled wooden shutters. The room was however very cold at times, the heating was not adequate for a room of that size. The room could also do with some upgrades such as a fridge and/or a safe. I would have preferred the rooms to feel more like the downstairs in terms of character, rather than just white walls. Would have been lovely to have a wooden floor in the room. The bathroom could also be updated to include a shower curtain or a larger shower area to aid in containing water. There were building works going on while we were there so don't know if updates are being made. Staff were very friendly and pleasant, was a really lovely stay."

"Room was clean, the check in process could be more clear with instructions prior to arrival as I had to message the property via chat to check in and was helped by a neighbour. A lovely common room, unfortunately no toilet paper in the room and had to again ask the neighbour. Odd set up, great room. No check out instructions. "

"The team at Pupa Winery is exceptional! We stayed with them for 5 days and boy, were we lucky. A vineyard and winery tour with tasting is included in the price and what a blast! We had so much fun, we stayed on and had a beautiful dinner and made friends. The owners and the team are warm and friendly. Breakfast was traditional Berati with a spread of fresh fruits, vegetables, olives, cheeses and even petula made to order! If I have to complain, the WiFi is weak in the room but it’s so easy to just use mobile data - no issue with connection at all. "

"Lovely helpful host who came to meet us when we got lost! Walkable from beach, restaurants and bars. Lovely lively area but also quiet once you’re in the apartment. We shared the triple room and it was perfect for what we wanted. Lovely spacious balcony also "