Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 1959 dari 3847 ulasan" "
10 - Sangat Bagus
1.959
Penilaian 8 - Bagus. 1101 dari 3847 ulasan" "
8 - Bagus
1.101
Penilaian 6 - Cukup Baik. 390 dari 3847 ulasan" "
6 - Cukup Baik
390
Penilaian 4 - Buruk. 217 dari 3847 ulasan" "
4 - Buruk
217
Penilaian 2 - Sangat Buruk. 180 dari 3847 ulasan" "
2 - Sangat Buruk
180
8,6/10
Kebersihan
8,4/10
Staf & layanan
8,2/10
Fasilitas
8,4/10
Kondisi & fasilitas properti
8,2/10
Ramah lingkungan
Ulasan
10/10 Sangat Bagus
Sarah
Bepergian bersama keluarga
22 Mei 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very nice location. Staff was very kind and answered all the questions we had. Loved that they provided a shuttle to the airport.
Sarah
Menginap 2 malam pada bulan Mei 2024
8/10 Bagus
Norma
22 Mei 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Clean room.
Norma
Menginap 1 malam pada bulan Mei 2024
10/10 Sangat Bagus
Christa
22 Mei 2024
Disukai: Kebersihan, kondisi & fasilitas properti
Clean, comfy and convenient.
Moxies on site was great to eat. Shuttle service to and from the airport was quick and parking at the hotel was reasonably priced.
Christa
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Hello Christa, Thank you for your kind words about our clean, comfy and convenient hotel. We're thrilled you enjoyed our shuttle service, and Moxie's food, and look forward to welcoming you back in the future.
8/10 Bagus
Timothy
Bepergian bersama teman
22 Mei 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great to be near the airport for our flight tomorrow
Timothy
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Hello Timothy, We are very happy to read you were content with our location being near the airport. We hope to see you again on your next trip!
8/10 Bagus
Nora
21 Mei 2024
Disukai: Fasilitas
Friendly staff, pretty clean efficient service (shuttle and check in)
Nora
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Thank you very much Nora for the feedback. We greatly appreciate it.
8/10 Bagus
Walid, Edmonton
Bepergian bersama keluarga
20 Mei 2024
Disukai: Fasilitas
Good hotel overall!
Walid
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Thanks Walid for taking the time to give us your feedback! Hope to see you again soon!
10/10 Sangat Bagus
Sahibjit
20 Mei 2024
Disukai: Kebersihan, kondisi & fasilitas properti
Front desk - Sahil was great .
Sahibjit
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Sahil pada tanggal 20 Mei 2024
Thank you so much for your kind words Sahibjit.
8/10 Bagus
alvareze
20 Mei 2024
Disukai: Kebersihan, kondisi & fasilitas properti
alvareze
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Thanks for the rating Alvareze!
8/10 Bagus
Quincy
20 Mei 2024
Disukai: Kebersihan, kondisi & fasilitas properti
Quincy
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Thanks Quincy for the rating!
10/10 Sangat Bagus
Melanie
20 Mei 2024
Perfect for what we needed!
Melanie
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Hello Melanie, Glad to hear we had everything you needed. Hope to see you again soon.
6/10 Cukup Baik
Lyndsey
Bepergian bersama keluarga dan anak
20 Mei 2024
Hotel is nice, check in staff was so pleasant but it was a long wait as she was the only one working.
Lyndsey
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Hello Lyndsey, Thank you for staying with us and for the feedback. Our sincere apologies for the long wait at check in. We will try our very best to improve our services.
10/10 Sangat Bagus
Mary Rose
Bepergian bersama teman
19 Mei 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
First time here and Tasia was great explaining all the amenities available. Thank you for the safe and hospitable space. We will visit again soon!
Mary Rose
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Hello Mary Rose, We're thrilled to hear about your positive experience with Tasia and that she was great at explaining all the amenities. Thank you for choosing to stay at the Sandman Signature Toronto Airport Hotel and for the kind review.
10/10 Sangat Bagus
John
Bepergian bersama keluarga
19 Mei 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I wish I could remember her name at check in but she was amazing. She acknowledged my VIP status and gave me my upgrade. Great job!
John
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Thank you John for your kind words! We're thrilled to hear of your positive experience with our amazing staff.
10/10 Sangat Bagus
Eugene
Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
19 Mei 2024
Disukai: Kebersihan, kondisi & fasilitas properti
Friendly, courteous and accommodating staff.
Eugene
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Hello Eugene, Thank you for staying with us. We are happy you got to meet our friendly, courteous and accommodating staff. We hope to see you again soon.
8/10 Bagus
Ruth
Bepergian bersama keluarga
19 Mei 2024
Disukai: Kebersihan, kondisi & fasilitas properti
I did not like to have to pay for parking
Ruth
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Hello Ruth, We appreciate your feedback about our hotel. We're sorry to hear that you were not happy about the parking charge. Many hotels in the Airport area charge for parking and we are happy to say we are one of the lowest in cost. We hope to see you again soon.
8/10 Bagus
Colleen
Bepergian bersama teman
19 Mei 2024
Disukai: Kebersihan, kondisi & fasilitas properti
No communication when checking in. No hotel amenities were communicated. Beds are so comfortable, big plus!
Colleen
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Hello Colleen, Thank you for your feedback. Please accept our sincere apologies for the lack of communication upon check in. We are glad however you found our beds to be so comfortable. We hope we can provide you with a better check in experience on your next visit.
10/10 Sangat Bagus
David
Bepergian bersama keluarga
19 Mei 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great having restaurant off lobby
David
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Hello David, We are so thrilled you enjoyed our restaurant, Moxies. We hope to see you again soon.
10/10 Sangat Bagus
Kevin, Surrey
18 Mei 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Always a good spot to stay
Thank you
Kevin
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Thank you Kevin for always choosing to stay with us the Sandman Signature Toronto Airport Hotel! See you next time!
10/10 Sangat Bagus
Gary
Bepergian bersama teman
18 Mei 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Wry nice , great people will stay there again
Gary
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Thank you so much Gary for the very nice review. We appreciate it.
10/10 Sangat Bagus
Tracey
18 Mei 2024
Disukai: Kebersihan, kondisi & fasilitas properti
Tracey
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Thanks so much Tracy for the great rating!
8/10 Bagus
Randy
17 Mei 2024
Moxies on site is nice. Rooms nice
Randy
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 17 Mei 2024
Thanks you Randy for the kind words!
6/10 Cukup Baik
Katherine
17 Mei 2024
Tidak Disukai: Kondisi & fasilitas properti
Dirty lobby and elevators
Katherine
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Hello Katherine, We are truly sorry if the lobby and elevators were not as clean as we would have hoped. Thank you for bringing this to our attention, and we will address these issues immediately. We hope you can give us another opportunity to "wow" you in the near future.
10/10 Sangat Bagus
Jenny
16 Mei 2024
Disukai: Kebersihan
Jenny
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 17 Mei 2024
Thanks for the great rating Jenny!
10/10 Sangat Bagus
gary
Bepergian bersama teman
15 Mei 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Excellent location , very clean shuttle to and from airport was excellent. Recommend
gary
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 17 Mei 2024
Thank you Gary for the kind words and for the recommendation! We appreciate it.
10/10 Sangat Bagus
William
Bepergian bersama teman
15 Mei 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The guest services staff were very accommodating and helpful with printing some last minute documents for me to use for me meeting tomorrow.
Nice facilities and the Moxie's restaurant on site, did not disappoint!
William
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 17 Mei 2024
Hello William, Thank you so much for staying with us here at the Sandman Signature Toronto Airport Hotel. We are so pleased that our team was able to assist you with the last minute printing needs for your meeting and that Moxies did not disappoint! We hope to see you again soon.
8/10 Bagus
Anasika
Bepergian bersama keluarga
15 Mei 2024
Disukai: Kebersihan, fasilitas
The property was clean and the front desk staff were courteous.
Anasika
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 17 Mei 2024
Hello Anasika, We are so happy you enjoyed your stay and hope to see you again soon!
10/10 Sangat Bagus
Diriana
14 Mei 2024
Disukai: Kebersihan, kondisi & fasilitas properti
Good
Diriana
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 17 Mei 2024
Thanks Diriana for the good rating!
10/10 Sangat Bagus
Robbie
Bepergian bersama keluarga
14 Mei 2024
Disukai: Kebersihan
Hotel needs better coffee selection in room
Robbie
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 17 Mei 2024
Hello Robbie, Thank you for staying with us and for your feedback. We will definitely keep you recommendation about the coffee in mind for future changes. Take care!
10/10 Sangat Bagus
Cleopatra
Bepergian bersama teman
13 Mei 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The room was clean and it had good amenities
Cleopatra
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 17 Mei 2024
Hello Cleopatra, happy to read you enjoyed your clean room and the amenities we had to offer. See you next time!
10/10 Sangat Bagus
Steve
13 Mei 2024
Disukai: Kebersihan
Steve
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 17 Mei 2024
Thanks for the great rating Steve!
10/10 Sangat Bagus
Karol
Bepergian bersama teman
12 Mei 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great layout!
Karol
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 17 Mei 2024
Thanks for the great feedback Karol!
10/10 Sangat Bagus
David
12 Mei 2024
Disukai: Kebersihan, kondisi & fasilitas properti
David
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 17 Mei 2024
Thanks David for the wonderful rating!
10/10 Sangat Bagus
Sheila
12 Mei 2024
Convenient, loved the restaurant
Sheila
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 13 Mei 2024
Hello Sheila, We are so thrilled you loved the restaurant and found our location convenient. We look forward to welcoming you back in the near future.
10/10 Sangat Bagus
Jorge, London
12 Mei 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very nice property and amazing service. We will be coming back.
Jorge
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 17 Mei 2024
Hello Jorge, So thrilled to read about the amazing service you had. We look forward to welcoming you back soon!
8/10 Bagus
Major
Bepergian dalam rombongan
11 Mei 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Clean quiet comfortable near lots of places to eat
Major
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 13 Mei 2024
Hello Major, Thank you so much for the review. We re happy you enjoyed your stay and hope to see you again soon.
8/10 Bagus
Jenina
Bepergian bersama keluarga
10 Mei 2024
Disukai: Kebersihan, kondisi & fasilitas properti
La salle de bain est ancienne, mais propre.
Jenina
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 13 Mei 2024
Hello Jenina, Thank you very much for your feedback, we greatly appreciate it.
4/10 Buruk
Shara
Bepergian bersama keluarga
9 Mei 2024
Tidak Disukai: Kebersihan, fasilitas
Small room and bathroom.
Check out is at 11am- we were extended a late checkout. Had the do not disturb sign on our door. 8:30am we were woken up to 6 knocks n the door then the door trying to get opened. I jumped out of bed and went to the door, it was housekeeping. She could obviously see I just woke up then says sorry then asks what time check out is. I looked at her and said well it’s 11am but I was extended a late check out. Not impressed at all. Why would she be knocking on our door at 8:30am when check out is not till 11am the asking me what time check out is.
This was the first time at this hotel and will be the last. I also have friends who are travelling to Toronto and were staying at this hotel. I will be letting them know to cancel their reservation and book elsewhere.
I did mention this to the lovely girl at the front desk this am after she asked how my stay was. She said she would offer me something but since I prepaid in full she could not offer me anything. She was so apologetic about what happened. But it was not her fault. Just very unhappy with our first stay at a sandman hotel. Will definitely not book with this brand again.
Shara
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 13 Mei 2024
Hello Shara,Thank you very much for staying with us and for the feedback. We are very sorry to read about your disturbance caused by our housekeeping staff. We appreciate you bringing this to our attention so we can speak to our team and prevent this from happening again. We really hope you can give us another chance in the near future.
8/10 Bagus
Gordon
Bepergian bersama teman
9 Mei 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Good value for travelers flying in and out of Pearson. Great dinner at Moxies.
Gordon
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 13 Mei 2024
Hello Gordon, Thanks for the great review. We hope to see you again soon.
10/10 Sangat Bagus
Candice
8 Mei 2024
Disukai: Kebersihan, kondisi & fasilitas properti
Decently priced option near the airport
Candice
Menginap 3 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 8 Mei 2024
Thanks Candice for your review. We greatly appreciate it!
10/10 Sangat Bagus
Francis
Bepergian bersama teman
8 Mei 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great value. Pleasing amenities. Quiet. Very comfortable bed.
Francis
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 13 Mei 2024
Hello Francis, Thank you so much for staying with us at the Sandman Signature Toronto Airport Hotel and for the great review. We are so happy you found us to be of great value, had pleasing amenities, were quiet and enjoyed the comfy bed. We hope to see you again in the near future.
10/10 Sangat Bagus
Mari
Bepergian bersama keluarga
7 Mei 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
No breakfast, everything else- perfect!
Mari
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 8 Mei 2024
Thank you Mari for the review. We apologize for the lack of breakfast but are so happy you were content with everything else. Hope to see you again soon!
4/10 Buruk
Tyler
Bepergian bersama teman, Bepergian bersama keluarga
6 Mei 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
So i initially got this hotel for the fact it was close to my destination with a hot tub...
Come to find out the hot tub was the same temperature as the pool "cold"
Tyler
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 8 Mei 2024
Hello Tyler, We are so very sorry for the issue with hot tub but are grateful you brought it to our attention. We will look into this promptly. We hope you can give us another chance in the near future.
10/10 Sangat Bagus
Laurie
Bepergian bersama keluarga
6 Mei 2024
Disukai: Kebersihan, kondisi & fasilitas properti
Excellent stay, efficient service. Nice beds
Laurie
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 7 Mei 2024
Thank you Laurie for this excellent review!
10/10 Sangat Bagus
Yaquelin
5 Mei 2024
Disukai: Kebersihan, kondisi & fasilitas properti
Yaquelin
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 8 Mei 2024
Thanks Yaqueline for the amazing rating!
6/10 Cukup Baik
Jen
5 Mei 2024
Disukai: Kebersihan, kondisi & fasilitas properti
There was only one person at the desk, trying to manage phone calls, shuttle injuries, and check ins. For the cost of the room m, there should be far more staff available to help.
Jen
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 7 Mei 2024
Hello Jen, We are so sorry our staff members were unavailable to help. Thank you for bringing this matter to our attention. We will ensure more assistance is readily available for all our guests.
10/10 Sangat Bagus
Arwen
Traveler bisnis
5 Mei 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
front desk was very friendly. Clean and quiet hotel.
My only 'complaint' is that the QR info stated the fitness center was open at 6am. But when I went at 6, the door said it was 24 hours. I would have gone earlier and got a longer workout it if I had known. This is relatively small and I also realize it wont impact most people.
Arwen
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 7 Mei 2024
Hello Arwen, Thank you for taking the time to give us your feedback. We apologize for the confusion with the gym hours. We will look into this matter and make the proper modifications. Thank you for bringing this to our attention.
10/10 Sangat Bagus
Lucretia
4 Mei 2024
Disukai: Kebersihan, kondisi & fasilitas properti
Close to airport, shuttle available for early morning flight. Clean and very nice
Lucretia
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 7 Mei 2024
Hello Lucretia, We are so happy to read that you enjoyed your stay with us. We hope to see you again on your next trip!
8/10 Bagus
Christian
Bepergian bersama teman
4 Mei 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nice place
Christian
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 7 Mei 2024
Thank you Christian for this nice review.
10/10 Sangat Bagus
cathy
4 Mei 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Good pick up at airport
cathy
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 7 Mei 2024
Hello Cathy, we are so glad you had a good pick up at the airport and that you enjoyed your stay. We hope to see you again soon.
8/10 Bagus
Christian
Bepergian bersama teman
3 Mei 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very nice and spacious double-queen room, and good proximity to the airport (with a complimentary shuttle). A few snags: we had trouble activating our key cards (it took 3 attempts); our bathtub drain plug didn't work; and it took several tries to successfully reach the front desk by phone.
Christian
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 7 Mei 2024
Hello Christian, Thank you for staying with us and for your feedback. We are genuinely sorry to hear about your your troubles with your keycards, bathtub drain and your unsuccessful attempts to reach our staff. Thank you for bringing this to our attention, and we'll work extremely hard to ensure such issues are addressed more effectively in the future.