Melayani sarapan, makan siang, makan malam; sajian masakan fusion

Ulasan untuk Sandman Signature Toronto Airport Hotel

4 out of 5
Sandman Signature Toronto Airport Hotel
55 Reading Crt, Toronto, ON

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 1959 dari 3847 ulasan" "
Penilaian 8 - Bagus. 1101 dari 3847 ulasan" "
Penilaian 6 - Cukup Baik. 390 dari 3847 ulasan" "
Penilaian 4 - Buruk. 217 dari 3847 ulasan" "
Penilaian 2 - Sangat Buruk. 180 dari 3847 ulasan" "

8,6/10

Kebersihan

8,4/10

Staf & layanan

8,2/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Sarah

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very nice location. Staff was very kind and answered all the questions we had. Loved that they provided a shuttle to the airport.
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

Norma

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Clean room.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Christa

Disukai: Kebersihan, kondisi & fasilitas properti
Clean, comfy and convenient. Moxies on site was great to eat. Shuttle service to and from the airport was quick and parking at the hotel was reasonably priced.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Hello Christa, Thank you for your kind words about our clean, comfy and convenient hotel. We're thrilled you enjoyed our shuttle service, and Moxie's food, and look forward to welcoming you back in the future.

8/10 Bagus

Timothy

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great to be near the airport for our flight tomorrow
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Hello Timothy, We are very happy to read you were content with our location being near the airport. We hope to see you again on your next trip!

8/10 Bagus

Nora

Disukai: Fasilitas
Friendly staff, pretty clean efficient service (shuttle and check in)
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Thank you very much Nora for the feedback. We greatly appreciate it.

8/10 Bagus

Walid, Edmonton

Bepergian bersama keluarga
Disukai: Fasilitas
Good hotel overall!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Thanks Walid for taking the time to give us your feedback! Hope to see you again soon!

10/10 Sangat Bagus

Sahibjit

Disukai: Kebersihan, kondisi & fasilitas properti
Front desk - Sahil was great .
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Sahil pada tanggal 20 Mei 2024
Thank you so much for your kind words Sahibjit.

8/10 Bagus

alvareze

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Thanks for the rating Alvareze!

8/10 Bagus

Quincy

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Thanks Quincy for the rating!

10/10 Sangat Bagus

Melanie

Perfect for what we needed!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Hello Melanie, Glad to hear we had everything you needed. Hope to see you again soon.

6/10 Cukup Baik

Lyndsey

Bepergian bersama keluarga dan anak
Hotel is nice, check in staff was so pleasant but it was a long wait as she was the only one working.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Hello Lyndsey, Thank you for staying with us and for the feedback. Our sincere apologies for the long wait at check in. We will try our very best to improve our services.

10/10 Sangat Bagus

Mary Rose

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
First time here and Tasia was great explaining all the amenities available. Thank you for the safe and hospitable space. We will visit again soon!
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Hello Mary Rose, We're thrilled to hear about your positive experience with Tasia and that she was great at explaining all the amenities. Thank you for choosing to stay at the Sandman Signature Toronto Airport Hotel and for the kind review.

10/10 Sangat Bagus

John

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I wish I could remember her name at check in but she was amazing. She acknowledged my VIP status and gave me my upgrade. Great job!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Thank you John for your kind words! We're thrilled to hear of your positive experience with our amazing staff.

10/10 Sangat Bagus

Eugene

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Friendly, courteous and accommodating staff.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Hello Eugene, Thank you for staying with us. We are happy you got to meet our friendly, courteous and accommodating staff. We hope to see you again soon.

8/10 Bagus

Ruth

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
I did not like to have to pay for parking
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Hello Ruth, We appreciate your feedback about our hotel. We're sorry to hear that you were not happy about the parking charge. Many hotels in the Airport area charge for parking and we are happy to say we are one of the lowest in cost. We hope to see you again soon.

8/10 Bagus

Colleen

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
No communication when checking in. No hotel amenities were communicated. Beds are so comfortable, big plus!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Hello Colleen, Thank you for your feedback. Please accept our sincere apologies for the lack of communication upon check in. We are glad however you found our beds to be so comfortable. We hope we can provide you with a better check in experience on your next visit.

10/10 Sangat Bagus

David

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great having restaurant off lobby
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Hello David, We are so thrilled you enjoyed our restaurant, Moxies. We hope to see you again soon.

10/10 Sangat Bagus

Kevin, Surrey

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Always a good spot to stay Thank you
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Thank you Kevin for always choosing to stay with us the Sandman Signature Toronto Airport Hotel! See you next time!

10/10 Sangat Bagus

Gary

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Wry nice , great people will stay there again
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Thank you so much Gary for the very nice review. We appreciate it.

10/10 Sangat Bagus

Tracey

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Thanks so much Tracy for the great rating!

8/10 Bagus

Randy

Moxies on site is nice. Rooms nice
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 17 Mei 2024
Thanks you Randy for the kind words!

6/10 Cukup Baik

Katherine

Tidak Disukai: Kondisi & fasilitas properti
Dirty lobby and elevators
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Hello Katherine, We are truly sorry if the lobby and elevators were not as clean as we would have hoped. Thank you for bringing this to our attention, and we will address these issues immediately. We hope you can give us another opportunity to "wow" you in the near future.

10/10 Sangat Bagus

Jenny

Disukai: Kebersihan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 17 Mei 2024
Thanks for the great rating Jenny!

10/10 Sangat Bagus

gary

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Excellent location , very clean shuttle to and from airport was excellent. Recommend
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 17 Mei 2024
Thank you Gary for the kind words and for the recommendation! We appreciate it.

10/10 Sangat Bagus

William

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The guest services staff were very accommodating and helpful with printing some last minute documents for me to use for me meeting tomorrow. Nice facilities and the Moxie's restaurant on site, did not disappoint!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 17 Mei 2024
Hello William, Thank you so much for staying with us here at the Sandman Signature Toronto Airport Hotel. We are so pleased that our team was able to assist you with the last minute printing needs for your meeting and that Moxies did not disappoint! We hope to see you again soon.

8/10 Bagus

Anasika

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
The property was clean and the front desk staff were courteous.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 17 Mei 2024
Hello Anasika, We are so happy you enjoyed your stay and hope to see you again soon!

10/10 Sangat Bagus

Diriana

Disukai: Kebersihan, kondisi & fasilitas properti
Good
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 17 Mei 2024
Thanks Diriana for the good rating!

10/10 Sangat Bagus

Robbie

Bepergian bersama keluarga
Disukai: Kebersihan
Hotel needs better coffee selection in room
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 17 Mei 2024
Hello Robbie, Thank you for staying with us and for your feedback. We will definitely keep you recommendation about the coffee in mind for future changes. Take care!

10/10 Sangat Bagus

Cleopatra

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The room was clean and it had good amenities
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 17 Mei 2024
Hello Cleopatra, happy to read you enjoyed your clean room and the amenities we had to offer. See you next time!

10/10 Sangat Bagus

Steve

Disukai: Kebersihan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 17 Mei 2024
Thanks for the great rating Steve!

10/10 Sangat Bagus

Karol

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great layout!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 17 Mei 2024
Thanks for the great feedback Karol!

10/10 Sangat Bagus

David

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 17 Mei 2024
Thanks David for the wonderful rating!

10/10 Sangat Bagus

Sheila

Convenient, loved the restaurant
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 13 Mei 2024
Hello Sheila, We are so thrilled you loved the restaurant and found our location convenient. We look forward to welcoming you back in the near future.

10/10 Sangat Bagus

Jorge, London

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very nice property and amazing service. We will be coming back.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 17 Mei 2024
Hello Jorge, So thrilled to read about the amazing service you had. We look forward to welcoming you back soon!

8/10 Bagus

Major

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Clean quiet comfortable near lots of places to eat
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 13 Mei 2024
Hello Major, Thank you so much for the review. We re happy you enjoyed your stay and hope to see you again soon.

8/10 Bagus

Jenina

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
La salle de bain est ancienne, mais propre.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 13 Mei 2024
Hello Jenina, Thank you very much for your feedback, we greatly appreciate it.

4/10 Buruk

Shara

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas
Small room and bathroom. Check out is at 11am- we were extended a late checkout. Had the do not disturb sign on our door. 8:30am we were woken up to 6 knocks n the door then the door trying to get opened. I jumped out of bed and went to the door, it was housekeeping. She could obviously see I just woke up then says sorry then asks what time check out is. I looked at her and said well it’s 11am but I was extended a late check out. Not impressed at all. Why would she be knocking on our door at 8:30am when check out is not till 11am the asking me what time check out is. This was the first time at this hotel and will be the last. I also have friends who are travelling to Toronto and were staying at this hotel. I will be letting them know to cancel their reservation and book elsewhere. I did mention this to the lovely girl at the front desk this am after she asked how my stay was. She said she would offer me something but since I prepaid in full she could not offer me anything. She was so apologetic about what happened. But it was not her fault. Just very unhappy with our first stay at a sandman hotel. Will definitely not book with this brand again.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 13 Mei 2024
Hello Shara,Thank you very much for staying with us and for the feedback. We are very sorry to read about your disturbance caused by our housekeeping staff. We appreciate you bringing this to our attention so we can speak to our team and prevent this from happening again. We really hope you can give us another chance in the near future.

8/10 Bagus

Gordon

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Good value for travelers flying in and out of Pearson. Great dinner at Moxies.
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 13 Mei 2024
Hello Gordon, Thanks for the great review. We hope to see you again soon.

10/10 Sangat Bagus

Candice

Disukai: Kebersihan, kondisi & fasilitas properti
Decently priced option near the airport
Menginap 3 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 8 Mei 2024
Thanks Candice for your review. We greatly appreciate it!

10/10 Sangat Bagus

Francis

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great value. Pleasing amenities. Quiet. Very comfortable bed.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 13 Mei 2024
Hello Francis, Thank you so much for staying with us at the Sandman Signature Toronto Airport Hotel and for the great review. We are so happy you found us to be of great value, had pleasing amenities, were quiet and enjoyed the comfy bed. We hope to see you again in the near future.

10/10 Sangat Bagus

Mari

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
No breakfast, everything else- perfect!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 8 Mei 2024
Thank you Mari for the review. We apologize for the lack of breakfast but are so happy you were content with everything else. Hope to see you again soon!

4/10 Buruk

Tyler

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
So i initially got this hotel for the fact it was close to my destination with a hot tub... Come to find out the hot tub was the same temperature as the pool "cold"
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 8 Mei 2024
Hello Tyler, We are so very sorry for the issue with hot tub but are grateful you brought it to our attention. We will look into this promptly. We hope you can give us another chance in the near future.

10/10 Sangat Bagus

Laurie

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Excellent stay, efficient service. Nice beds
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 7 Mei 2024
Thank you Laurie for this excellent review!

10/10 Sangat Bagus

Yaquelin

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 8 Mei 2024
Thanks Yaqueline for the amazing rating!

6/10 Cukup Baik

Jen

Disukai: Kebersihan, kondisi & fasilitas properti
There was only one person at the desk, trying to manage phone calls, shuttle injuries, and check ins. For the cost of the room m, there should be far more staff available to help.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 7 Mei 2024
Hello Jen, We are so sorry our staff members were unavailable to help. Thank you for bringing this matter to our attention. We will ensure more assistance is readily available for all our guests.

10/10 Sangat Bagus

Arwen

Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
front desk was very friendly. Clean and quiet hotel. My only 'complaint' is that the QR info stated the fitness center was open at 6am. But when I went at 6, the door said it was 24 hours. I would have gone earlier and got a longer workout it if I had known. This is relatively small and I also realize it wont impact most people.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 7 Mei 2024
Hello Arwen, Thank you for taking the time to give us your feedback. We apologize for the confusion with the gym hours. We will look into this matter and make the proper modifications. Thank you for bringing this to our attention.

10/10 Sangat Bagus

Lucretia

Disukai: Kebersihan, kondisi & fasilitas properti
Close to airport, shuttle available for early morning flight. Clean and very nice
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 7 Mei 2024
Hello Lucretia, We are so happy to read that you enjoyed your stay with us. We hope to see you again on your next trip!

8/10 Bagus

Christian

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nice place
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 7 Mei 2024
Thank you Christian for this nice review.

10/10 Sangat Bagus

cathy

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Good pick up at airport
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 7 Mei 2024
Hello Cathy, we are so glad you had a good pick up at the airport and that you enjoyed your stay. We hope to see you again soon.

8/10 Bagus

Christian

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very nice and spacious double-queen room, and good proximity to the airport (with a complimentary shuttle). A few snags: we had trouble activating our key cards (it took 3 attempts); our bathtub drain plug didn't work; and it took several tries to successfully reach the front desk by phone.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 7 Mei 2024
Hello Christian, Thank you for staying with us and for your feedback. We are genuinely sorry to hear about your your troubles with your keycards, bathtub drain and your unsuccessful attempts to reach our staff. Thank you for bringing this to our attention, and we'll work extremely hard to ensure such issues are addressed more effectively in the future.