Cari Kastel di Pulau Tortuga

"The staff and employees truly made our experience exceptional. The company should recognize just how important its people are to the success of the business. Any time we had any major concerns (and we had a couple), it was addressed immediately, and the staff consistently went above and beyond to ensure we had a wonderful stay. What stood out most was how committed they were to providing an outstanding guest experience. This included the housekeeping team, manager, bell staff, restaurant and bar...

"The staff is very helpful, and the hotel in front of the beach. The service and food were good, and room very clean. The only thing was the ping pong table was damage. I highly recommedn this hotel."

"Wonderful place and lovely host. Their bioluminescence tour with Luis was amazing! Bed is comfortable. Be aware that there is no AC and it is 80 degrees at night. They have a great set up, fans pointed at the beds. Highly recommend this proprty!"

"Es un buen lugar, pero dicen tener club de playa y no lo tienen y tampoco lo resuelven. Y las habitaciones huelen a demasiada humedad porque no tienen ventilación por ningún lugar mas que con la puerta abierta. Cuando te bañas el agua corre por la habitación porque hay un error de nivelación en la construcción."

"Las vistas son espectaculares, la piscina es hermosa y la atención del personal sobresaliente. El lugar es especial para celebraciones en pareja y para relajarse. El masaje en el SPA también estuvo excelente!"

"The property is beautiful, Tomas is incredibly helpful and passionate, comfy bed, nice pools, yummy breakfast (bread/ jellies, coffee/tea, juice, fresh fruits, eggs) & close to beaches and Bioluminescent tour in secluded area so plenty of nature to enjoy. The entrance sidewalk is steep so wear hiking/tennis shoes not sandals/ heels, Tomas did offer to help us bring our bags up which was nice but just be aware it may not be accessible for everybody. There is no in room coffee maker (provided at...

"The location was great! The AC was cold. The highlight of the trip was the customer service that Fabian provided throughout the stay. He was on top of it and you can tell that he cares about the wellbeing of his guests"

"As overall is a beautiful place. However, the room was very dirty, the curtain doesn't work and was dirty too, also the mattress were in bad condition. They have to improve the customer service too, because some of the employees were making fun of the customer, which is not very professional"

"Todo estuvo muy bien excelente atención habitación e instalaciones un 10 para todo"

"We absolutely LOVED our stay at Nya. From driving up to the beautiful property, we were hooked. When we met our first staff member who checked us in, and the server who provided a welcome cava, along with all the other Nya faces, we knew this was going to be special. We were not wrong. From the beautiful beach and stunning trail along the water, the excellent food, abundant wildlife, and wonderful accommodations, Nya never disappointed. We only wish we had a longer stay!"