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"Tried to arrange everything in advance for a stay with my mum, who has mobility issues. Staff were very accomodating, however, everything was a little further away than they made it out to be. Which did cause some issues. Fine if you are a wheelchair user, but my mum uses crutches to get around. It was not that easy for her. Rooms are very basic, for the price and the attraction of "Horwood House". Be careful, the beds are on wheels, which surprised my mum, as she almost fell off. They are also pretty firm matresses, not the most comfortable night I've ever had. I also had a dripping noise all night in my room, that sounded like the buildings heating. The pool/spa was lovely though. Not many changing facilities, so queues happen often, but it was nice and modern and clean. Dinner at Harrys was excellent. Fresh, hot and delicious. Be aware the cocktails are very expensive though. Breakfast was a disappointment. Definitely not worth £20 per person. I know its geared up for wedding parties/conferences, but the quality was so bad and nothing was as warm as it should be. The staff however, are amazing. They were so accomdating, friendly and willing to go over and above. This ranges from reception, to the staff at Harrys, the Spa and 1911 for breakfast. The staff truly made the visit special, even if some of the other stuff was a disappointment."

"central hotel to the hub where u can go to a bar within 1 min"

"Breakfast was amazing...very personal "

"Room was basic, walls were stained, food is overpriced, £5 for room service just to deliver pizza not worth £88 for breakfast and one night "

"was nice"

"Justva great stay"

"If you are staying in the paddock building, there is a separate carpark closer to that building. The bar area is nice and I preferred the bar menu compared to the man restaurant. A lot cheaper as well. My room in the paddock building was great. Plenty of space, clean and they kept the natural wall as a feature as well. Comfy bed. Plenty of extras in the room such as canned water, sweets, crisps, biscuits etc. The room had a fridge as well. I booked through hotels.com £93 for a Monday night including breakfast as access to the leisure facilities. Leisure facilities had a good steam room and sauna. Two hot tubs but one isn’t working. Large pool, a little cold but good. Plenty of loungers. I didn’t use any of the other facilities such as the gym, hair salon or beauty/massage therapies. There is also plenty of seating areas around the building so you can step away and find somewhere more quiet and intimate if you don’t want to be in the main bar. Highly recommend this hotel. "

"Within walking distance of shops, pubs and restaurants so perfect location with free parking. We stayed in a very comfortable suite lots of space to relax and lovely view over the garden. Very quiet at night and a good selection of food for breakfast hot and cold. Will definitely stay again. "

"Nice clean hotel throughout. Plenty of onsite parking. Friendly welcome. Clean comfy room. Food was good at both the evening meal and breakfast. "