Search Hotels Near Tracy City Hall, Kansas City

"Ice machines could use update but the staff was wonderful!! Breakfast was delicious and the room was exactly what we needed!"

"Everything was nice until check out, they charged us a fee for using amenities, "

"They staff was amazing. The pool looked like it could use some touch ups but the lifeguards were on top of their game. You could tell they all took their job seriously "

"I am very angry and never write reviews good or bad but this is an ABSOLUTELY NO AND NEVER AGAIN! As soon as I got to this hotel I wanted to leave but it was no refundable and couldn’t afford to go somewhere else without a refund! No one was at the front desk when we got there. Waited for a few mins then noticed there was a handwritten note taped to the phone that read call for assistance. Picked up the phone and someone came eventually. Finally got to our room and the hotel stunk like dirty feet, swamp ass and weed. The floor in the room was so sticky I wiped it down with hot soapy water, the sink wouldn’t drain unless you held the drain up, and the bed was broken. The bedding was actually the cleanest part of the entire room. We had our French Bulldog with us and the grounds around the hotel were horrendous!! Drug paraphernalia, garbage, cigarettes everywhere and no grass just a few weeds. I had to go to the store and get frebreeze to spray in our room and hallway. Not to mention how unsafe I felt. We are moving across the country so had our truck is full of valuables. My husband felt so uncomfortable with the situation we brought all of our guns and valuables in from our truck in case someone broke in. I also dead bolted the door, put a chair and my three heavy bags infront of it! Would not recommend this location to my worst enemy! We travel a lot! This is by far the worst hotel I’ve ever stayed in! This should not have been an over $100 hotel! It was -10000/10 experience"

"Room: Was clean but dated, Housekeeping never came to freshen towels, bed, etc. Bathroom was very dated, inside shower was dark so hard to read what the items were (shampoo / conditioner / body wash). Toilet was dated - too low, uncomfortable, and too close to water! Electric outlets do not accommodate today's electric components (phone/computer) Bar: Happy Hour selection for beer was awful and limited - $3.00 up-charge for a decent selection of beer. Suggestion - if you won't offer a decent selection, simply eliminate the "Happy Hour", track what the customers ask for and improve the selection. Snacks bar - (I will confess I did not go there) what I saw other patrons getting were mostly salad and cheese offerings and nothing salty to encourage more drinks Breakfast: Day 1 - 6:30 was fine but very minimal offerings outside of omelet station (which I did not have time to wait for). Day 2 - 6:45 still no breakfast meat offering for buffet - very disappointing (I did ask breakfast Chef for some beacon) Staff: I had minimal interaction with staff. Desk Clerk was nice, professional, but struggled at each station to get me a room key - for a reservation, shouldn't that have been made in advance? I was never recognized as a HH's Guest while I saw other HH' Guests receive their water and "Welcome Bag". Had to call for Wi-Fi. I Never saw a Manager. There was nothing to indicate any welcoming feeling, gratitude for choosing ES, no indication to come back for future stays. "

"Clean room, breakfast was great and staff were very courteous and helpful"

"Great and friendly staff."

"The rooms were not cleaned well. Things were dusty. The bedding was also not changed. Lots of hair from whoever stayed previously. I had to ask for clean sheets, but when asked if I declined room service & had to tell them I just checked in I was only given a clean flat sheet."

"Wonderful"