Hotel Keluarga di Trou aux Biches

"Everything was excellent for business travel"

"They are thieves and scammers. They denied the online payment and asked me to pay again. When i reported the matter to the police, the man threatened to kill me. At dawn, they owner would come knock at my door so hard to disturb my sleep. They are wicked people. All these events happened so fast within a day. I left on the second day without getting the back the money i paid online for 14nights plus the additional 14 nights extra money i paid. I lost all my monies. The police could not help. All...

"We had an amazing stay. Everything was perfect, from the check-in to the check-out. The Resort is located in a fabulous place, the beach is just exceptional ! The staff is so friendly and always smiling ! Special thank to Kelly from kidsOnly, our children have so many memories from all the activities and the time spent in the kids club !! Special thank to Eric as well from La Pointe, so welcoming and always smiling !! "

"Hotel showing its age. Very good staff and service. Breakfast good not excellent. Spa good service."

"Very friendly and helpful staff. We were able to check in early which was appreciated. The pool was very nice. Appreciated the shuttle boat and used it several times. The food in the restaurant was good. Breakfast was good but it was a little confusing where to find things as the buffet was spread over several rooms. Perhaps as guests arrive for breakfast a staff member could explain the layout. No housekeeping provided- perhaps you need to request it. If so, explain this to guests. "

"Wir wollten am Ende unseres Urlaubs das Leben in vollen Zügen genießen. Gereist sind wir mit unserem 5 Monate altem Sohn. Der Aufenthalt war einfach nur schön. Das Hotel ist suoer schln gestaltet. Die Wege sind trotzdem relativ kurz. Der Hauptpool ist super schön. Das Essen war lecker und abwechslungsreich. Die Restaurants die es neben dem Buffetrestaurant gab waren auch super. Service war zu jederzeit hervorragend. Es hat uns an nichts gefehlt. Das was einem bewusst sein sollte ist, dass...