Tsuen Wan hotel guide. Marco Polo Hotel Group hotel in Tsuen Wan, New Territories

"staff are friendly and helpful in every way. The shower needs a fresh makeover, other than that everything was wonderful. "

"Room is dated however in general clean. We had to change rooms twice due to the cigarette smell in some of the room. Staff was very helpful and tried to fulfill request at their best. Hotel had so much potential with a facility upgrade eg furniture absorbing cigarette smells and water pipes with better water pressure in the shower. The water pressure in the bathroom sink had better pressure than the shower head. Great shuttle bus service and bus stop to tsuen wan is right opposite hotel. Close to airport. Wouldn’t fault for this price but this place has so much more potential than it currently presents "

"Excellent location with it being connected to a large mall and also next to metro station. Walkable distance to many restaurants and also staff was amazing! Very efficient and helped with our luggage and storage. "

"The room is too small and the bathroom is too dark. "

"Master chef Ma was amazing. The breakfast was the best. The room had a very bad smoky smell. Staff should have assess the room before allowing patrons to use it. "

"Yes everything is good and especially location "

"Kenneth lo at the front desk is excellent in many ways for checking in and solving any problems Breakfast is good and clean room service is good Staffs is helpful"

"There was no airport shuttle "

"I booked a deluxe Harbor view room. When I checked in, they gave me a room on 6th floor literally parking lot view with 2 big cruises boat parked on each side of the parking lot. I went down to the front desk and ask for a room change. The front desk ask what was wrong with the room. I told him I booked a deluxe harbor view room not a parking lot view. He changed to the same room but 15th floor. Not ideal but acceptable. Other than that, everything else was great!"