Tu Son hotel guide. Independent hotel in Tu Son, Bac Ninh Province

"Everything about this hotel works perfectly. The location, rooms, staff and food are exactly right. The manager, Alex, is happy to "go the extra mile" to make sure that you have what you need and that you're well looked after. His team is friendly, helpful and all seem to be very happy. This is the fourth time I have stayed at this hotel, and it won't be my last. Location-wise, you are in easy reach of Hoan Kiem lake, good eating places and, if you're feeling brave, the train street. I just need to say and extra 'thank you' to Alex. I don't think the word 'no' is in his vocabulary and this attitude just takes the stress out of business travel in Hanoi. When a promised delivery failed to arrive, it was Alex who go on the phone to DHL to find out what was happening and then made sure that when it did eventually appear it was sent on to my next hotel in HCMC. Exceptional service. Sure, you can stay in grander hotels in Hanoi, but you can't get much better!"

"A luxurious hotel with lovely rooms and a great roof terrace"

"Service was impeccable. Thank you Peridot"

"Professional service. Spectacular views"

"Concierge services were outstanding , everything they did was from the heart .. they even arranged for an item to be taxied from another hotel in Hanoi to us here. Highly recommended "

"The Oriental Jade Hotel in Hanoi's Old Quarter is a true gem that blends traditional elegance with modern comfort. Its superb location makes exploring the city effortless, while the friendly staff, clean rooms, and delightful breakfast create an unforgettable stay. Surrounded by cultural richness and vibrant streets, this hotel offers a serene escape in the heart of the city, making it a perfect choice for anyone visiting Hanoi."