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Reviews of OYO 482 Anika Guest House

2 out of 5
OYO 482 Anika Guest House
3, Jl. Elang Blok Komplek Burung No.3, Tuban, Kuta, Kabupaten Badung, Tuban

Reviews

5.6
Rating 10 - Excellent. 0 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 2 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 2 out of 8 reviews" "

6.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Danielle

Stayed 1 night in Dec 2023
Response from Barbara on 23 Jan 2024
Sorry for the hassle you faced, Danielle! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Barbara

8/10 Good

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Handy location
Really close to airport. Local bus on main road takes you one stop to both domestic & international airport for IDR4000. That's about it. No hot water!
Stayed 1 night in Oct 2023
Response from Dewi on 2 Nov 2023
Hey! Thank you so much for rating us positively. As per the feedback, we can see that you are not completely satisfied with our services, we have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Dewi

8/10 Good

Freddrena, Atlanta

Liked: Cleanliness, staff & service
The staff was nice and it was a easy check in. I would recommend if you just need a quick place to crash for a day. But I had no issues.
Stayed 1 night in May 2023
Response from Joey on 21 Jun 2023
Thank you for the pleasing feedback, Freddrena! We will put in our continuous efforts to provide consistent service every time. Regards, Joey

2/10 Terrible

Christine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievably bad
After first nite, I moved to the 2BR "suite" in the "new" building. Doors couldnt lock. Ac remote missing. No tv. Building main entrance doors broken. Tick infected stray dogs sat inside the reception. Room tap had no water. No hot water. No towels. Old stained sheets. Halfway thro a shower no water. Staff repeatedly called owner who didnt respond, didnt call back. Room was filthy, dirt under sink. Walls of room mouldy. Furniture was old and peeling. Pillows smelt old stained and lumpy. When we asked for help, staff said they had given feedback to boss many times on customer complaints but boss didnt do anyway. DO NOT STAY HERE. HORRIFIC.
Stayed 1 night in Jul 2022
Response from Ammy on 24 Jul 2022
Apologies for the problems you had faced, Christine! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

6/10 Okay

Christine

Disliked: Staff & service, property conditions & facilities, room comfort
Rather disappointing
I emailed and called regarding late check for many days but they didnt bother to respons. Number provided did not connect. When i arrived, room had no towels no blankets. Ac was cold but noisy. Wifi was patchy, only works well in lobby which is only 10m from the room. Externally hoyel looks great but the rooms are really old worn and furniture was chipping. However for the price and only 1 nite it was bearable. Location is really near airport so convenient only for that purpose of late arrival or early flight to catch. Otherwise i wouldnt stay here again.
Stayed 1 night in Jul 2022
Response from Ammy on 27 Jul 2022
Apologies for the problems you had faced, Christine! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sauberes Zimmer, Unterkunft in der Nähe vom (3 Fahrminuten) Flughafen! Lärm der Flugzeuge hört man in der Nacht trotzdem nicht! Kleiner gemütlicher Pool vorhanden! Restaurant direkt im oberen Stockwerk! Bieten balinesische Kochkurse an. Sehr hilfsbereites Personal! Super bequemes Bett. Klimaanlage konnte leider nicht ausgeschaltet werden, dadurch war es sehr kalt im Zimmer.
Stayed 2 nights in Oct 2019
Response from Edward on 25 Oct 2019
Hallo! Vielen Dank für die positive Bewertung und Ihre wertvolle Zeit, um die Bewertung mit uns zu teilen. Wir werden uns bemühen, Ihre zukünftigen Besuche komfortabel und entspannend zu gestalten. Einen schönen Tag noch :) Grüße, Edward

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Runtergekommenes Hotel nah am Flughafen
Wir haben in dem Hotel 1 Nacht für 13 Euro übernachteten. Es ist ziemlich runtergekommen und man fühl dich sehr beengt da nur eine Lüftung als Fenster dient. Würde nicht noch mal dort übernachten.
Stayed 1 night in Oct 2019