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Reviews of Hotel COZi ·Resort

4 out of 5
Hotel COZi ·Resort
4 Kin Fung Circuit, Tuen Mun

Reviews

8.0

Very good

Rating 10 - Excellent. 294 out of 914 reviews" "
Rating 8 - Good. 394 out of 914 reviews" "
Rating 6 - Okay. 141 out of 914 reviews" "
Rating 4 - Poor. 46 out of 914 reviews" "
Rating 2 - Terrible. 39 out of 914 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to subway station.
Stayed 2 nights in May 2024

8/10 Good

KIN YEE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good place near MTR & bus stop, walk to the shopping centre around 5 minutes.
Stayed 4 nights in Mar 2024

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute theme and excellent service. The location is a bit further out and near suburbs, so not what you should book if your plans are all centered around Hong Kong proper (Tsim sha Chui, causeway bay, etc). It was sufficient for my family trip, which was more to visit relatives in the area!

6/10 Okay

rebecca

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 6 nights in Mar 2024

8/10 Good

Yilin

Stayed 1 night in Mar 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 17 nights in Feb 2024

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Ryan

Travelled with partner
Disliked: Staff & service
The staff doing for checkin was not nice. 1 of the bottles water was open.
Stayed 1 night in Jan 2024

10/10 Excellent

NI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

CHI CHEONG

Liked: Cleanliness, staff & service, property conditions & facilities
pleasant environment and convenient location
Stayed 4 nights in Dec 2023

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The reception lady is excellent. She is very nice to me and arranged a spacious room. The house keeper I must give her a thumbs up! Keep it up !
Stayed 1 night in Dec 2023

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Rin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Michael William

Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Wah Cheong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well, it could be my faults for failing to note that the room i booked was small for 2 persons comfort.
Stayed 7 nights in Dec 2023

8/10 Good

Yat

Stayed 6 nights in Nov 2023

8/10 Good

MEE WA AMABELLA, HONG KONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Deliveroo food options. Hotel floors of different themes.
Stayed 14 nights in Nov 2023

10/10 Excellent

Irene YF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall experience for 2 nights is good as room is clean, check in is fast. Staff is friendly. Quite disappointed for Breakfast buffet as food provided is limited. Shampoo/Conditioner 2 in 1 in bathroom is in poor quality.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and cool decor! Definitely a lot of thought put into it. Service and housekeeping were very professional and quick as well. Would love to stay here again if I came back to Hong Kong.
Stayed 1 night in Nov 2023

8/10 Good

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 2 nights in Nov 2023

10/10 Excellent

DEREK

Stayed 3 nights in Nov 2023

8/10 Good

Alvinbb

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Corrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to come back too. After a day out shopping
Stayed 7 nights in Sep 2023

10/10 Excellent

Rin

Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Small uncomfortable room and bad customer service
I have stayed at this hotel on 3 other occasions without any issues. All past stays I was put in a Japan themed room. This last stay they put me in the kids room which was cramped and way less comfortable. Aircon vent blows right at the bed due to room size and had to switch off at night. I need to work in the room and desk is tiny and chair cannot be pushed back as it hits the wardrobe. Arrived late evening and asked change in the morning which I probably should have done immediately the night before. Even though they had rooms available they told me they were full. Immediately prior to my enquiry the receptionist told another guy they had rooms available. I pointed this out and was then told that they cannot change the room after the initial booking. Very unhappy with the room and customer service and will not be returning. I would advise to change immediately if you do not like the room even if it is late in the evening.
Stayed 1 night in Aug 2023

10/10 Excellent

Chunxia

Stayed 1 night in Aug 2023

8/10 Good

Nor K

Stayed 1 night in Aug 2023

10/10 Excellent

TIN CHUN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good and convenient. The room is clean and tidy. However, the lift button can be improved as the key card cannot always be detected at the lift.
Stayed 4 nights in Aug 2023

8/10 Good

YEE LOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Tin Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and easy.
Stayed 1 night in Jul 2023

10/10 Excellent

HIU SANG ANDY

Stayed 13 nights in May 2023

2/10 Terrible

Raph

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything below standard.
Stayed 1 night in Apr 2023

8/10 Good

FAI KIT

Stayed 3 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

6/10 Okay

Kit Yee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room is too small.
Stayed 8 nights in Mar 2023

10/10 Excellent

meiping

Stayed 6 nights in Mar 2023

10/10 Excellent

xiaoming

Stayed 2 nights in Mar 2023

4/10 Poor

Peter Athol

Travelled with family, Travelled with partner
Disliked: Amenities
the room is very small. lucky i just booked 8 nights in my 20 days holiday..honesty, i wont stay in cozi tune mum again...the ckeaners are ok..but i just dont like the room.sorry Cozi!
Stayed 7 nights in Mar 2023

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and Helpful services. Lots of space in the room. Great view. Cleanliness.
Stayed 8 nights in Feb 2023

10/10 Excellent

Michael

Stayed 1 night in Mar 2023

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Can be better and too tiny room
Stayed 8 nights in Feb 2023

8/10 Good

Sum Yee Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room Clean, Nice staffs.!!!
Stayed 5 nights in Jan 2023

6/10 Okay

SAM

Stayed 1 night in Jan 2023

8/10 Good

DIEP

It was good ; room is nice and clean …. High recommend to other people !!
Stayed 1 night in Dec 2022

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Nicole

Stayed 2 nights in Nov 2022

6/10 Okay

Carmelo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I like how easy it is to get here and the process for checking in. I also like the ease of access to shopping areas and food. Your staff are friendly and I love it. What I don't like is how poor the wi-fi signal is. Often times, I have 1-to-0 bars. I have an updated receiver so this isn't an issue on my end.
Stayed 3 nights in Nov 2022

10/10 Excellent

Wong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort feel and very clean. Restaurant is good

10/10 Excellent

yiukwong gerry, irvine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to metro
Stayed 2 nights in Sep 2022