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"Amazing week stay at the Royal Level. Staff were amazing, food was excellent and the deluxe room was worth every penny. "

"The kids loved it!"

"Very clean property, great staff. My only issue was that some dishes at the buffet were labeled as Vegetarian when in fact, they contained meat."

"I stayed in a newly renovated Privilege Room, which had access to a private lounge and restaurant offering à la carte menus and breakfast options each day. This add-on was a nice touch and provided a quiet place to enjoy meals away from the busy buffet restaurant. I also liked the spa and the range of treatments. However, all the beaches surrounding the hotel (including the hotel beach at Playa Esmeralda) attract nudists. I found this to be very unpleasant."

"We loved the heated pool, the food and the location. "

"Stunning location, room was huge with nice view, food was lovely"

"Terrible - they have overbooked and we were turned away late at night. However the reception staff were helpful although the alternative they found us was the worst place I’ve ever stayed and they did not pay the taxi fare which they said they would "

"The cleaners did a good job. The waiting on staff were generally terrible (complaint had to be put in for one of them) and the entertainment was very poor. Add in the fact a very dated and sexist policy that meant to enjoy an evening meal at the hotel all men had to wear trousers and you can see why the low stars for the review. "