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Una Vida

4.5 star property
Suburban hotel with full-service spa and coffee shop/cafe

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Photo gallery for Una Vida

Outdoor pool, open 7:30 AM to 9:00 PM, pool umbrellas, pool loungers
Reception
Premier Room | 1 bedroom, premium bedding, down duvets, pillow-top beds
Luxury House | View from room
Snack bar
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Bar
  • Breakfast available
  • Spa
The current price is Rp1.665.431
Rp2.165.162 total
includes taxes & fees
16 Jul - 17 Jul

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Jungle Studio

Jungle Studio | 1 bedroom, premium bedding, down duvets, pillow-top beds

Jungle Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Ceiling fan
Separate bedroom
Pillow-top bed
Premium bedding
Down duvet
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury House

Luxury House | 1 bedroom, premium bedding, down duvets, pillow-top beds

Luxury House

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 300 sq m
  • Sleeps 7
  • 2 King Beds, 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Premier Room

Premier Room | 1 bedroom, premium bedding, down duvets, pillow-top beds

Premier Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Pillow-top bed
Separate bedroom
Down duvet
Premium bedding
Ceiling fan
Rainfall showerhead
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical Room - Terrace

Tropical Room - Terrace | 1 bedroom, premium bedding, down duvets, pillow-top beds

Tropical Room - Terrace

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Pillow-top bed
Separate bedroom
Down duvet
Premium bedding
Ceiling fan
Rainfall showerhead
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Quadruple Room

1 bedroom, premium bedding, down duvets, pillow-top beds

Luxury Quadruple Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Ceiling fan
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
Av. La Selva entre Kohunlich y Xcaret, Tulum, QROO, 77780

What's nearby

  • Gran Cenote - 6 min drive - 5.4 km
  • Tulum National Park - 7 min drive - 5.2 km
  • Tulum Mayan Ruins - 10 min drive - 6.3 km
  • Las Palmas Public Beach - 10 min drive - 6.7 km
  • Playa Paraiso - 12 min drive - 7.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive

Restaurants

  • ‪Burrito Amor - ‬9 min walk
  • ‪Sukhothai - ‬7 min walk
  • ‪Asian Bodega - ‬4 min walk
  • ‪El Camello Jr - ‬6 min walk
  • ‪El Tio - ‬7 min walk

About this property

Una Vida

Luxury family-friendly hotel near Tulum Mayan Ruins
You can look forward to a terrace, a coffee shop/cafe and a garden at Una Vida. Treat yourself to a massage at the on-site spa. The on-site Mexican cuisine restaurant, Ananda, offers breakfast, brunch, lunch, light fare and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • Multilingual staff, concierge services and coffee/tea in reception
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Una Vida feature perks, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Pillowtop mattresses and down duvets
  • Rainfall showers, free toiletries and hairdryers
  • Balconies or patios, ceiling fans and daily housekeeping

Languages

English, Spanish

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9.6 out of 10, Exceptional, 398 reviews
The price is Rp3.665.319
Rp4.706.019 total
includes taxes & fees
16 Jul - 17 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 30 for adults and USD 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Ananda

Things to do

  • Full-service spa
  • Outdoor pool
  • Water sports equipment

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • No lift

More

  • 11 buildings
  • 2 floors
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 15 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 5 per cent of room rate

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately USD 30 for adults and from USD 30 for children
  • Airport shuttle fee: USD 130 per vehicle (one-way, maximum occupancy 5)
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 7:30 AM to 9:00 PM

Property is also known as

Una Vida Villa Tulum
Una Vida Tulum
Una Vida Hotel Tulum
Una Vida Hotel
Una Vida Hotel
Una Vida Tulum
Una Vida Hotel Tulum

Frequently asked questions

Does Una Vida have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:30 AM to 9:00 PM.

How much does it cost to stay at Una Vida?

As of 15 Jul 2025, prices found for a 1-night stay for 2 adults at Una Vida on 16 Jul 2025 start from Rp1.665.431, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Una Vida pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of USD 20 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Una Vida?

Self-parking is free at this property.

What time is check-in at Una Vida?

Check-in start time: 3 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Una Vida?

Checkout is at noon.

Does Una Vida provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 130 per vehicle applies.

Where is Una Vida located?

This family-friendly Tulum hotel is located in the suburbs, within a 15-minute walk of Hospital de Tulum and Dos Aguas Park. Holistika Art Walk and Temple of Doom are also within 2 miles (3 km).

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Una Vida Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 190 out of 259 reviews
Rating 8 - Good. 50 out of 259 reviews
Rating 6 - Okay. 11 out of 259 reviews
Rating 4 - Poor. 1 out of 259 reviews
Rating 2 - Terrible. 7 out of 259 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10

The property was gorgeous!! You can access the pool at their sister property which is a great feature. I just wish the food was better.
Stayed 1 night in Apr 2025

8/10

Hotel great. Town itself, not so much…
Stayed 3 nights in Mar 2025

10/10

We stayed in a private villa & it was so beautiful!
Stayed 1 night in Mar 2025

8/10

I love this place, the rooms, the attentive staff and the decoration and - candles- around the property Beautiful
Stayed 4 nights in Feb 2025

10/10

Beautiful serene oasis with kind, friendly and helpful staff. Guadalupe and Shiomara were just great and assisted us with sites to see in the area, restaurants and currency exchange sites. We liked the Ananda restaurant as well and access to the sister Hotel Bardo and the yoga and Qi Gong classes was much appreciated. Our couples massage and complimentary wine after was just what we needed to finish our stay. Absolutely wonderful place and experience!
Stayed 5 nights in Mar 2025

10/10

staff was amazing! Fernando, Guadalupe, Santos and Sweeny were all wonderful! The property is gorgeous and the sister properties were beautiful and convenient to visit. I will definitely return for another stay
Stayed 4 nights in Feb 2025

10/10

Una Vida is a beautiful bohemian themed boutique hotel. Their staff was friendly and helpful with each encounter. The food and drinks at the hotel and the Hotel Bardo were tasty. We stayed in the 3 bedroom villa. It was amazing! My BFF enjoyed the privacy of our own pool. My personal favorite was the outdoor shower. I travel alot and have very high expectations. Una Vida exceeded them all.
Stayed 4 nights in Apr 2025

8/10

Con- Stayed on the property for 1 week and never had hot water for showering. It being a tropical warm area it was manageable but not alway the most comfortable. Brought it up to service desk but couldn’t get a good answer or a fix to the issue. Pro- staff was very accommodating for food, drinks and safe travel. Atmosphere was very peaceful and pleasant. Inside the property was absolutely gorgeous and safe.
Stayed 7 nights in Apr 2025

10/10

We had a fantastic stay at Una Vida! The staff were incredibly friendly and accommodating, making us feel welcome from the moment we arrived. The atmosphere and decor were beautifully done, creating a warm and inviting ambiance. Our room was spacious and spotless, providing a comfortable retreat after a day of exploring. Additionally, the location was excellent, with plenty of great restaurants within walking distance. The only minor downside was that the bed was a bit stiff for our liking, but overall, it didn’t take away from our wonderful experience. We would definitely stay here again!
Stayed 4 nights in Mar 2025

10/10

Amazing property. Will definitely return back.
Stayed 1 night in Jan 2025

10/10

We are so pleased we listened to the reviews for this property and decided to book here last minute. We were so happy with our 4-night stay at Una Vida. The staff are super friendly and helpful, the room was impressive for the price (especially compared to similarly priced but far less attractive hotels in the area), the room amenities and cleanliness were faultless, the location was brilliant as we felt super secluded and safe with easy walking proximity to Tulum's main centre. The photos are accurate as well, which is a massive bonus compared to other places in the area! Something we read in reviews was the added benefit of access to the Bardo and Milam sister hotels. Bardo is next door and essentially offers a second gorgeous eating, swimming and relaxing space whilst staying at Una Vida. We visited Milam too, which was a bit further away but was definitely worth checking out. The food there was really good, and the pool would be excellent on a sunnier day (we visited when it was raining heavily, so didn't bother with swimming in the pool). The staff at all 3 locations are helpful and very friendly, making you feel welcome and cared for in all spaces, even if you're not staying there specifically. All in all, I would say anyone who prefers some quiet, feeling connected to the lush jungle atmosphere and enjoys a touch of affordable bohemian luxury, this place is definitely for you!
Stayed 3 nights in Jun 2025

8/10

This hotel has great service with the jungle feel. Food and drinks were pricey but decent. As beautiful as the atmosphere is the location is close to a highway which was noisy and kills the vibe to an extent. Security is a bit of a concern as the room locks are merely that of a bathroom door. We enjoyed that it is a smaller hotel and it felt like a home away from home with a quick walking distance to downtown.
Stayed 3 nights in Feb 2025

10/10

Our family of three—two adults and one teenager—stayed in the one-bedroom suite, and it was absolutely perfect. From the moment we arrived, it felt like stepping into an oasis of tranquility. The atmosphere was peaceful and calming, setting the tone for a truly relaxing getaway. Every aspect of our stay exceeded expectations—the beautifully designed rooms, the serene pool area, the exceptional dining, and the attentive, friendly staff all contributed to an unforgettable experience. We spent a full week here and loved every moment. Having a car was a great advantage (which I highly recommend for Tulum), as the location was conveniently close to everything we wanted to explore. Without hesitation, we would stay here again and highly recommend it to others seeking a perfect Tulum escape.
Stayed 7 nights in Mar 2025

10/10

I just love everything about this hotel. The service , decoration, location. It’s my third time staying in this hotel and I stayed at 6 other resorts in tulum but this is the best for the buck. Highly recommended
Stayed 1 night in Dec 2024

10/10

Pretty good
Stayed 2 nights in Dec 2024

10/10

Beautiful hotel with amazing staff.
Stayed 4 nights in Aug 2023

10/10

Staff was amazing and pool and overall hotel was gorgeous and tropical.
Stayed 6 nights in Aug 2023

10/10

I had an amazing stay wished I could stay there longer, will definitely be back highly recommend this place, can’t go wrong for the price. Among staff wished I remembered all the names one name that stood out Nico, gave an amazing tour of the property, very nice and private 5 Stars
Stayed 1 night in Jul 2024

10/10

Amazing hotel ! Staff who works there really do care especially the girl from Argentina on the reception Just book it you won’t regret it
Stayed 3 nights in Dec 2023

10/10

Love the jungle view! The room is surprisingly clean. The huge floor to ceiling window is amazing!
Stayed 1 night in Aug 2024

6/10

(+) Amazing bohemian design. The room was very spacious with a private terrace and a lovely bath outside with “jungle” views. The hotel is sustainable which is a big plus for me. I saw also a lot of cute bats hanging in the trees of the garden which was a first for me :) (-): very noisy fridge that we had to switch. off at night. Also our room was close to the road so we could hear cars passing every other minute. The hotel provides earplugs but it was not enough.
Stayed 3 nights in Jan 2025

10/10

Love the ambiance and pools/ decor - the ability to use shared amenities with hotel bardo is a plus as well. The breakfast is always amazing, I have been to una vida a few times and will be back.
Stayed 1 night in Nov 2023

10/10

Una Vida is a first class hotel with beautifully amenities.
Stayed 4 nights in Dec 2023

10/10

Loved this place. The staff was absolutely excellent! I will definitely come back.
Stayed 2 nights in Sep 2023

8/10

Beautiful place to stay, stunning rooms, food not so great.
Stayed 2 nights in Dec 2022