Thank you so much dear Clarence for your review, you're very kind. Hope to guest you again.Best regards La Montrucca

Thank you for your excellent review dear guest, it was a really pleasure to guest you.We wish you a good day Best regards

Dear Michael, first of all, I apologize for the delay in replying to you.I sincerely thank you for your positive opinion, the review as well as understanding the needs of the guest renews our joy in doing this job.Hope to have you as our guest again.Thanks againCaro Michael, innanzitutto, mi scuso per il ritardo nel risponderti.Ti ringrazio sinceramente per il tuo giudizio positivo, la recensione oltre a capire le esigenze dell'ospite ci rinnova la gioia nel fare questo lavoro.Spero di averti nuovamente come nostro ospite.Grazie ancora

Thanks so much for your excellent review dear guest, you're very kind.Best regardsLa Montrucca

Thank you for your great review dear guest, you’re very kind.About the bed unfortunately it’s subjective, but I appreciate so much your beautiful words.It was a really pleasure to guest you and I hope to meet you again.Best regards.

Thanks

Thank you so much dear Linda for your fantastic reviews, your so kind and nice. It was a really pleasure to guest you and I hope to see you again.Best wishes La Montrucca

Dear guest, the following is a message from you with the relative reply that you sent me privately on the Expedia chat. I state that I have not yet made a request to Expedia for your payment, but as you well know (or perhaps) Expedia automatically charges the rooms if they are covered in the contractual terms, which we have honored with great professionalism. You accuse us of not speaking English well, but the worst thing is that you do not know how to read the rules of the reservation you have made yourself. We have sent you several messages to ask for your arrival time but nothing, you showed up at 12 and often if we can we give the room already at that time despite the check-in starts at 16.I forgot, I will be happy to request your payment because I don't feel like a thief as you defined us.And if you can think, because together with the rooms you do not buy the persons, people are conquered with education.SincerelyYOUR:I did not stay at your hotel and you still charged me for the room! This makes me very unhappy! I was unable to cancel thru Expedia. You took my money! Thieves, Robbers!! I will write bad reviews about your hotel as much as possible. Kirk Rathburn DDS pay attention to what you write because giving thieves is a crime, plus I'm not here to be insulted by someone who showed up 4 before check in without even warning (everything is indicated on the contractual rules), plus the room was left busy with your booking and dare to use such tones? what did I do wrong with him? At 4 pm we were ready to welcome her and we would have done so even earlier if he had communicated it to us despite the fact that 4 pm is indicated as the start of check-in. Best regardsMY MESSAGE:pay attention to what you write because giving thieves is a crime, plus I'm not here to be insulted by someone who showed up 4 before check in without even warning (everything is indicated on the contractual rules), plus the room was left busy with your booking and dare to use such tones? what did I do wrong with him? At 4 pm we were ready to welcome her and we would have done so even earlier if he had communicated it to us despite the fact that 4 pm is indicated as the start of check-in. Best regards

Thank you so much for your great review, you’re very kind.Have a good day Best regardsLa Montrucca

Thank you so much for your great review.Best regards

Thank You so much for your great review dear guest.Hope to see you again.Best regardsLa Montrucca

Dear guest, Thank you so much for your excellent review. Best regards La Montrucca

Dear guest, thank you for the review. The problem was that the check-in time end at 23:00 and you arrived later. The rule on Expedia was a supplement of 10€ for late check-in, that we don’t let you pay. Best regards La Montrucca

Merci beaucoup pour votre excellent avis.Vous êtes très gentil.Cordialement La Montrucca

Merci beaucoup chere invité pour si beau avis.C’était un vrai plaisir de vous accueillir.Cordialement

Thank you so much dear guest for your excellent review, you’re very kind.Best regards La Montrucca

Grazie mille per la sua bella recensione caro ospite, è molto gentile.Speriamo di riaverla presto con noi.Cordialmente La Montrucca

Grazie mille ragazzi per la vostra ottima recensione e per le belle parole scritte sulla nostra struttura.È stato un vero piacere conoscervi ed ospitarvi.Speriamo di rivederci presto.Un caro saluto

Merci beaucoup chère invité pour si excellent avis, vous étiez très gentils.On espère de vous revoir bientôt.On vous souhaite une bonne journée et des bonnes vacances.Cordialement

Thank you so much dear guest for your excellent review, you're very kind. Best regards

this review is by no means clear, much less correct, we do not understand what you are disputing and we are not responsible for transport. prices are highlighted, it's up to you to choose a structure or not. moreover, it is not up to us to arrange your transfer, especially after leaving us in the dance all day for your arrival, not taking care to communicate the time, or in any case to respect it, as reported on Expedia.

Merci beaucoup Catherine pour votre excellent avis, vous êtes très gentille et on espère de vous revoir bientôt.Merci encore La Montrucca

Buongiorno, la ringraziamo per la sua recensione positiva, ma soprattutto la ringraziamo per la correttezza ed educazione che ha avuto nei nostri confronti. Un caro saluto

Siamo molto contenti che il suo soggiorno sia stato di suo gradimento. Ancora grazie un caro saluto

Vi ringraziamo per il vostro gradimento positivo, spero di riavervi come ospiti in futuro. Cordialmente La Montrucca

Caro ospite la ringraziamo vivamente per la sua recensione positiva. Cordialmente La Montrucca

Caro Gian Carlo, ti ringraziamo per il tuo gradimento e stato un vero piacere ospitarti. Cari Saluti