Hotel dekat Tuxedo Park

"People are living there longterm. Children are left alone so parents can go to work. Was woke up after midnight both nights. Let management know and they simply called the people and asked them to be quiet. That apparently upset the people above us as the noise only became louder. Second night after second time letting managers know they told me they called them and that's all they could do. I was told to go upstairs and talk to them myself... to which I responded I would have to call the police...