Search Hotels Near Txakurparkea, Bilbao

"The wifi didn't work, could only get access to the Internet for an hour to get disconnected and then no access at all"

"So disappointed with our very expensive room with terrace. Bilbao is wonderful and the view from the room was spectacular but there were lots of little details that let the experience down; there was a cigarette burn on a cushion on the terrace chair, another large burn mark on the bathroom sink surround (hot hair tongs?), the planting on the terrace was looking very sad and eaten by bugs, a raucous party on first night in the room next door, scraping sounds of furniture from 6am which were from the breakfast terrace directly above. It’s not what we expected from a 5 star hotel and certainly not for the price. "

"Disappointing- we arrived after the common check-in time and the room wasn’t available. No offer to leave our luggage so we would be able to explore the city. The far in advance provided request of a second duvet, hasn’t been processed and required a reminder. The TV had his on mind and turned on every few minutes also through the night. Informing the staff didn’t change the situation- so we disconnected the television from the plug ourselves. Opening hours of the sauna is too short - only till 20:00. unfortunately not the quality and service i would expected from a five star hotel"

"Great stay ! Very convenient location and friendly staff"

"Convenient hotel. Stopped here before our ferry from Bilbao back to the UK. Has secure underground parking and free ev charging. "

"The hotel is nice but very simple. The staff isn’t welcoming and cheery just very business with minimal conversation. We felt as if we were a bother. The lobby is very basic with no real sitting area and the entrance to the hotel is on the backside not the street level which is inconvenient when arriving and unloading. It’s not clearly noted and is a bit confusing. Room was a good size and the bed was comfortable. Pillows were very hard unfortunately. There is a small, complimentary coffee station in the lobby that is a nice perk. "

"The check in was quick and the staff professional. The room had everything needed for a quiet night sleep and for work - fast WiFi, enough power outlets in the right places. Functional bathroom with enough warm water in the shower."

"Very hard to find parking, no air conditioner available. Very noisy place. Friendly staff and a clean room although it’s too expensive for what this place offers to guests."

"No staff at the property"