Jannata Resort and Spa

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Luxury
5.0 star property
9.4

Exceptional

Luxury family-friendly hotel near Campuhan Ridge Walk

Located close to Ubud Palace and Ubud Traditional Art Market, Jannata Resort and Spa provides a terrace, a coffee shop/cafe and a garden. Treat yourself to a body treatment, a manicure/pedicure or reflexology at the on-site spa. The on-site international cuisine restaurant, Jannata, offers breakfast, brunch, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is Rp1.996.939
Rp2.416.296 total
includes taxes & fees
20 Jun - 21 Jun

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About this property

Jannata Resort and Spa

  • Luxury family-friendly hotel near Campuhan Ridge Walk
  • Located close to Ubud Palace and Ubud Traditional Art Market, Jannata Resort and Spa provides a terrace, a coffee shop/cafe and a garden. Treat yourself to a body treatment, a manicure/pedicure or reflexology at the on-site spa. The on-site international cuisine restaurant, Jannata, offers breakfast, brunch, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • Other perks include:
    • An outdoor pool
    • Free self-parking and valet parking
    • Local cuisine breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
    • Babysitting (surcharge), coffee/tea in reception and luggage storage
  • Room features
  • All guest rooms at Jannata Resort and Spa offer comforts, such as 24-hour room service and fireplaces, as well as perks, such as premium bedding and air conditioning.
  • Extra amenities include:
    • Highchairs, childcare services and free infant beds
    • Select Comfort beds and rollaway/extra beds (surcharge)
    • Bathrooms with free toiletries and hairdryers
    • 42-inch TVs with cable channels
    • Free tea bags/instant coffee, electric kettles and ceiling fans

Similar properties

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in fee: IDR 1047500

Contactless check-in and check-out are available

Late check-in fee

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Late check-out fee: IDR 1047500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for IDR 500000.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately IDR 150000 for adults and from IDR 100000 for children
  • Airport shuttle fee: IDR 500000 per vehicle
  • Early check-in fee: IDR 1047500 (subject to availability)
  • Late check-in fee
  • Late check-out fee: IDR 1047500 (subject to availability)
  • Rollaway bed fee: IDR 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 55130, 1712210020358

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transport to and from this property

Frequently asked questions

Does Jannata Resort and Spa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Jannata Resort and Spa?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Jannata Resort and Spa on 20 Jun 2026 start from Rp1.996.939, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Jannata Resort and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jannata Resort and Spa?

Self-parking and valet parking are free at this property.

What time is check-in at Jannata Resort and Spa?

Check-in start time: 2 PM; check-in end time: midnight. Early check-in is available for a fee of IDR 1047500 (subject to availability).

What time is check-out at Jannata Resort and Spa?

Checkout is at noon. Late checkout is available for IDR 1047500 (subject to availability).

Does Jannata Resort and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 500000 per vehicle applies.

Where is Jannata Resort and Spa located?

This family-friendly Ubud hotel is located on the riverwalk, within 3 mi (5 km) of Campuhan Ridge Walk, Ubud Palace and Ubud Traditional Art Market. Ubud Monkey Forest and Agung Rai Museum of Art are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

8.6

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 56 out of 72 reviews
Rating 8 - Good. 10 out of 72 reviews
Rating 6 - Okay. 3 out of 72 reviews
Rating 4 - Poor. 2 out of 72 reviews
Rating 2 - Terrible. 1 out of 72 reviews

Reviews

Verified

8/10 Good

Anders

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed one night due to other plans. But clean hotel with friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Jannata, the staff were amazing, nothing was too much trouble, loved the breakfast and the afternoon tea, we will definitely be back😍
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Jannata was amazing! The staff is so friendly, accommodating, and excellent! I will definitely stay here again! For my first trip to Bali- solo female- it was the best stay in a hotel I have ever had!
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Pawan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed in Jannata for 5 nights and loved it so much. It was an amazing stay. Great location and top notch facilities. The room was spotless, spacious, and comfortable. The staff truly made the experience exceptional. Everyone was warm, attentive, and always ready to help with a smile. As a vegetarian, I was especially impressed with the food. The variety, quality, and flavor were outstanding — it’s rare to find a place that offers such delicious and thoughtfully prepared vegetarian options. Overall, this resort exceeded all my expectations. Highly recommended for anyone looking for comfort, great service, and amazing food!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jannata is an amazing resort with extremely nice and respectful staff. They are very accommodation. Not to mention the amazingly beautiful location, rooms, and dining. Thank you so much, we will be back again 😊
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was super friendly and the staff went above and beyond for us. The breakfast was delicious and their cappuccinos were great every time. The complimentary tea time was amazing, and don’t forget to get a fresh coconut. AMAZING!! Cant wait to come back.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really pleasant and welcoming staff and rooms are quiet with little human interference but exposed to facets of nature. evening turn down service is a great touch as well as the special petal arrangement on the duvet as a "welcome"
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2nd visit to this amazing boutique room with an unobstructed view of jungle from our spacious terrace. The staff, the food, the room - beyond a taste of paradise and loved authentic balinese culture and local warungs, rice fields. We are returning again and have booked already to not miss out - highly recommend!!!!! not ubud town centre - but free shuttle from hotel for those wanting to experience busy town -
Stayed 15 nights in Oct 2024
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely unbelievable ! Breathtaking views over the infinity and loved the personal touches to everything including our welcome on the bed with petals . Highly recommended.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Chantall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. We loved it
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing accommodations and service. Great spa too. Would definitely stay again!
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Aimee

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful

Amazing
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities
Very good.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth every cent!

Absolutely amazing! One of the most beautiful places we stayed on our trip to Bali. The room was gorgeous and had incredible jungle views, the breakfast was wonderful, two free 15 minute massages were an added and unexpected bonus, the staff were all so friendly and they organised a free cake for my partners birthday! I would definitely recommend staying here and will stay here again in future if I go back to Ubud.
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got married at Jannata and the resort was spectacular for our elopement. The staff couldn't have been friendlier and more welcoming, they were wonderful. The breakfast was delicious and the massage we booked was fantastic, we really loved the spa. Our room was beautiful but there were a few bits of maintenance that needed carrying out such as both the bath tap and shower handle falling off and the bathroom blinds fell of the wall and we had to reattach them. The resort itself is beautifully kept and it's a shame we couldn't stay longer than we did!
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J
Stayed 1 night in May 2024
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location outstanding with beautiful views overlooking the jungle. Staff could not be more helpful especially Merry at the front desk. A blocked toilet gave us an amazing upgrade to a 2 bedroom private pool villa. We also got to experience a brand new 1 bedroom villa on our last night which was superb. Breakfast was fantastic with many filling options. The main pool had beautiful views and very relaxing to swim in. Shuttle bus goes twice a day to Ubud so easy to do a bit of shopping. Overall resort was truly beautiful. The spa on site was fantastic and reasonable priced. Bedding was fantastic with good comfy pillows and hot showers and baths were an added bonus. Please note that there are lots of steps everywhere so if there are mobility issues please beware. This will not deter me from coming back here as the service and accommodation was truly amazing. Thank you Merry and Gusti for a memorable stay ✨️ 🙏💖
Verified

10/10 Excellent

Nicolle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I just got married in Bali last month and we stayed at Jannata Resort & Spa. We travel quite a bit and I have to say, this has been our favorite place we’ve stayed at. The atmosphere and views are beautiful, the staff are incredibly nice, pleasant and professional, and the rooms were wonderfully decorated and clean. For half our stay we were in a regular room and the other half we were in the private pool villa; both were great. The only downside is the private pool villa was very far down the hill and there were a lot of stairs. The staff were able to help us with our luggage which was awesome. The location was ideal; it’s right next to the campuhan ridge walk and is about a 10 minute drive into downtown Ubud. The resort has a shuttle you can take into town as well. There’s only one restaurant but the food and beverages were exceptional and they have complimentary breakfast. The spa was lovely- we did a two hour couples treatment which included a flower bath (highly recommend!), a massage and a facial. We also did the movie night dinner and floating breakfast which were such nice experiences. I can’t recommend this resort enough, we’ll definitely be back again :)
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

MAMI

Liked: Cleanliness, amenities, property conditions & facilities
笑顔じゃないスタッフを見たことがなかった。 gravの操作やたずねたこと全てに親切に対応してくれた。 食事の盛り付けも素晴らしかった
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Alice

Liked: Cleanliness, amenities, property conditions & facilities
Die schönste Sicht, die man sich vorstellen kann. Personal sehr, sehr nett und zuvorkommend!!!!!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Birthe Duwe

Liked: Cleanliness, staff & service, amenities
Stedet lå magisk - smukkest udsigt. Super søde og hjælpsomme personale. De har det smukkest yoga rum, som nærmest svæver ud i junglen.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jorge Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelentes instalaciones
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

ASUKA

Liked: Cleanliness, amenities, property conditions & facilities
ジャングルのビューが部屋から見たくて泊まりました。 景色は最高、スタッフはフレンドリーで、食事も美味しかったです。 部屋もとても綺麗でした。 部屋のテレビは、Netflixが見られます(インドネシア字幕です)。
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe !!!
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

CHIAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
観光からの宿泊だったので、ホテル自体を楽しむことができなかったが、色々なサービスがあった。ホテルを満喫しに行くのもいいホテルだと思いました。
Stayed 1 night in Aug 2024