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Reviews of Pande Permai Bungalows

2 out of 5
Pande Permai Bungalows
Jalan Monkey Forest, Ubud, Bali

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 93 reviews" "
Rating 8 - Good. 45 out of 93 reviews" "
Rating 6 - Okay. 21 out of 93 reviews" "
Rating 4 - Poor. 4 out of 93 reviews" "
Rating 2 - Terrible. 5 out of 93 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

ISAAC

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff unfriendly...sheets, doona in my son's room had sex stains all over them. Reported to staff at 2.10pm...returned at 8pm and still not fixed. Both rooms were old and dirty...when we checked in at 12.00 they tried to say we had 1 room booked...fixed that and then when we came back at 2pm to go to our rooms they once again tried to say we had 1 room booked. We had booked 5 nights and stayed 1! Other people were also upset and leaving. I feel that it is a scam....they want you to leave. No refund. .then rent room again
Stayed 5 nights in Aug 2023
Response from Pande on 4 Sep 2023
Dear Mrs.Jennifer,Forest we would say thank you so much for your review. But we do not want talk to much about your review. We just want we never scam our guest u and your son check out at 7 AM bring your bag and leave the key without give information to the receptionist u Will back to the hotel (we can look u at the CCTV). Second u said our hotel old yes offcourse our hotel is old because we still have the Balinese calssic style so if u want the modern u can stay at 3 or 5 star hotel. Third u said our room dirty we Will explain about this our housekeeping always clean the rooms every day so why u said our room still dirty. So come on please reality u holiday at Bali island offcourse u must fell the balinese spirit like the balinese food, the room who have style balinese classic and balinese people.Many good tourist like with our hotel and they said our rooms are nice and the staff are very friendly (we have the proof and the video from the good Tourist). So only that we can explain about your review and one more time we would say thank you so much for your review. Warm Regards,Pande Permai Management

6/10 Okay

Abdul

Stayed 3 nights in Jul 2023

8/10 Good

Eugene

Travelled with partner
Liked: Staff & service
The location was awesome, the staff were good and ground were very attentive. The front had a pad lock and a gap, toilet leaked and the sink in the bath room was clogged.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget authentic stay in peaceful Ubud!
We started at the budget standard room it’s totally worth it esp if you don’t mind a smaller but functional room. Paid more to upgrade to the deluxe room that has a large balcony and spacious room with great lighting and that was even better. Pros: 2 min walk to monkey forest, 10 min to Ubud market and a grocery store; friendly staff; beautiful architecture Cons: towels and toilet paper can be upgraded for sure; breakfast can be improved Overall you’d expect some insects all over Bali no matter where you stay which is ok with us :)
Stayed 2 nights in Feb 2020

6/10 Okay

Rishi

Liked: Cleanliness, room comfort
Disliked: Staff & service
Average stay
Pool was good but standard room was average had to pay extra 400000 IDR to hotel to shift to Delux room
Stayed 2 nights in Mar 2020

6/10 Okay

james

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t believe the pics
Room was dirty lots of insects in the bathroom. 1 socket. Pool dirty. Breakfast only 3 options available from 10 options. Scooter for hire dangerous. For $20 a night you expect average but this should be $5 . The receptionist was good.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in central location
Inexpensive hotel in a great location. It wasn’t busy when we were there so very quiet and private. Basic breakfast was made to order and tasted great. Bathroom a little tired but beds were comfortable. Keep your room door closed - lots of monkeys around! We stayed 4 nights in a superior room and all up it cost just over $100 AUD for 2 people including breakfast, so great value.
Stayed 1 night in Oct 2019

8/10 Good

richard

Liked: Staff & service, property conditions & facilities, room comfort
Worth the price
Convenient location. The hotel was a little dirty but acceptable.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Pretty decent for the price! Monkeys are a bit of a bother! There's no AC which was totally fine in September temperature wise but it sucks for air flow because there are no screens on the windows which means if you want fresh air at night you may have mosquitos.
Stayed 1 night in Sep 2019

2/10 Terrible

Blair

Disliked: Cleanliness, property conditions & facilities, room comfort
Try to be objective
It is very close to town and food and shops which is great. The reception guys (especially the evening guy) are so lovely and try to help as much as possible. However other than this it was an awful stay. We booked for 6 nights and left after 2 because we couldn’t stand it any longer. We were in the Padi room (meant to be one of the better ones!) and it was dusty and smelt damp, the bed was rock hard, the curtains didn’t close (so no privacy when in room or when attempting to take a shower). I say attempting to shower because although the bathroom is probably the nicest part of the room the water was mainly cold...and even when there was limited hot water the pressure was so bad that I couldn’t wash the shampoo out of my hair. We were kept awake at night by the front door (which is not lockable!) banging open and closed with the wind. My husband woke up with bed bug bites as did I.....We had breakfast included and wish we hadn’t...cold and tasted awful...slammed onto the table by an older woman that was Miserable and obviously didn’t not want to be there! We felt awful leaving because the really nice older guy was on reception but there was no way we were staying another night. Also they get you to sign on check in a slip to say if you leave early you will get no refund (even if you have paid to allow modifications) so I suggest check the room before you sign! Or save time and go elsewhere. Shame as could be amazing with some love and care given to it!
Stayed 8 nights in May 2019

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Spacious room and large comfortabe bed. Could use another electrical outlet or 2 in the bedroom. Multiple breakfast choices were on the menu but surprisingly the fried rice option wasn't available the 3 times I requested it. The one set of stairs to get to my room needs better night lighting but the rest of the property seems well lit. Being so close to the monkey forest is no joke - these cute thieves will come in your room to snatch food if you give them a chance. Overall I found the property gorgeous and the staff friendly and helpful. Would definitely stay here again!
Stayed 4 nights in May 2019

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the area and location, the decoration from them are awesome. I would improve the breakfast, the welcome 'set' such as shampoo, shower gel, swimmingpool towels, sandals, etc.
Stayed 7 nights in Apr 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay for what you pay
Overall, it was okay for the price. The room was huge with king bed, large bathroom and terrace. However, all the curtains were not able close properly, hope they can change the curtains to improve the privacy.
Stayed 2 nights in Nov 2018
Response from Indah on 19 Nov 2018
Dear Ms.Kate, Thank you for choosing our hotel and take the time to give your opinion! We are very happy to know that you enjoyed your accommodation. Our hotel aims to offer its guests a Balinese experience and we are delighted to have exceeded their expectations. We hope to welcome you back to our hotel. Best wishes, Pande Permai teams

8/10 Good

Chris

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018
Response from Indah on 19 Nov 2018
Dear Chris, Thank you for choosing our hotel and take the time to give your opinion! We are very happy to know that you enjoyed your accommodation. Our hotel aims to offer its guests a Balinese experience and we are delighted to have exceeded their expectations. We hope to welcome you back to our hotel. Best wishes, Pande Permai teams

10/10 Excellent

Leandro Ravelli Nunes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Indah on 19 Nov 2018
Dear Leandro Ravelli, Thank you for choosing our hotel and take the time to give your opinion! We are very happy to know that you enjoyed your accommodation. Our hotel aims to offer its guests a Balinese experience and we are delighted to have exceeded their expectations. We hope to welcome you back to our hotel. Best wishes, Pande Permai teams

6/10 Okay

Anna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Run down but nice
The breakfast offer was not able to be met. The rooms look amazing but upon closer inspection they are very much in need of a renovation or overhaul. Things fall off or break eg. handle to bathroom door fell off, rail from bed fell off, curtain loops broke, tv had to be fixed, a/c had to be fixed. Lovely location with spacious rooms by the pool. Lovely staff but working at a very run down place in need of restoration. Mind you the price was very low so they must be aware of their short-comings. Daily visits to get a drink from the pool by local monkeys was a bonus.
Stayed 2 nights in Oct 2018
Response from Kadek on 6 Oct 2018
Dear Mrs.Anna, Thanks for choosing our hotel and for taking the time to write a review! We are very happy to know that you enjoyed your accommodation. Our hotel aims to provide Balinese experience to our guests, and we are delighted to have exceeded their expectations. We hope to welcome you back to our hotel in the future. Warm Regards, Pande Permai Teams

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Good location,request room away from office
Stayed 1nt location is good Lots of restaurant near by Big clean rooms If booking ask for room at back not near office very noisy staff arriving beeping horns & talking very loudly
Stayed 1 night in May 2018

10/10 Excellent

kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful place, loved it
We loved staying here, we have stayed in three different rooms and we loved all of them. The first one had a balcony, and it was the Sakura room. It was the closest balcony to the monkey forest, so we were greeted with playful and hungry monkeys that night. That was when we learned to never leave anything outside bahaha. The room was huge, clean and tidy, and as I've said it had a balcony, which was beautiful to sit at and watch the monkeys and street below. All of their rooms are beautiful and I would definitely recommend staying here, just be careful of the passing monkeys as they may try to steal your diet coke :) They have two pools, and so far every room we have stayed in has been in front of a pool, which is really handy and beautiful to watch when it rains. The breakfast is alright, they had a few choices but we loved the fried noodles :) Every meal comes with a bowl of fruit, too. The differences between the rooms are that the deluxe and the superior both have fridges, air cons, bathtubs, tvs and larger rooms, and there is only one superior with a balcony, as most the deluxe rooms have balcony's. The standard rooms basically just have a bed, a ceiling fan, a wardrobe, a bedside table and a fairly small bathroom (some have balcony's too).
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and pools
This hotel is right in the middle of Ubud and right beside monkey forest and many restaurants and attractions. It also has 2 great pools!
Stayed 2 nights in Nov 2017

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont miss it!
Great place! In the center close to everything
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good for reasonable price
It was perfect location for us - next to the Monkey forest and with walking distance to everything in Ubud. Room was spacious and clean (superior room) staff friendly and helpful, really good pools. As it is near to Monkey forest, some of them often come into the hotel territory and mess around. Pretty fun watching them. At the time when we were there the breakfast was served from 8 to 10, which we found quite late. Many guests came at same time, so staff was unable to accomodate all requests at once. That lead to long wait for food. It would be great if breakfast was served from 7. Overall pretty happy with this place
Stayed 8 nights in Sep 2017

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

6/10 Okay

Marie

Excellent 4 a fast transit during your Bali stay
Perfectly located in central Ubud and lovely setting, secluded enough not to suffer the noise and busyness of the city. A large swimming pool for the hot days. Unfortunately the room's wall ( ceiling mainly ) are so thin that you guess every motion in your neighbor's.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel in a great location
The staff are very friendly and the location is great. The massage place next door gives great full body massages.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is friendly and helpful. Accidentally booked a room without air conditioning and they quickly helped me to get a better room with air. Great location next to the monkey forest and walking distance to shops, food, and art market. Nice breakfast options!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give it a go your love it.
Great inexpensive hotel, in a fantastic location. I stayed in superior. Delux for a little more are of a high standard. Close to monkey forest. Resturants shops 2 minute walk. For those having walking problems unsuitable due to stairs. I thought just a lovely spot. Staff great helpful friendly. Great value for money.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Emilie, Gistrup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Monkey hotel
Nice place just by The monkey forrest. Which means you see a monkey strolling by The pool sometimes. Great located in central Ubud, and close to everything you need!

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Ok
Ok

6/10 Okay

Dianne, Winnipeg, Canada

Liked: Cleanliness, property conditions & facilities
Great Location. The pool is lovely. Free wi-fi connection was intermittent.

8/10 Good

Danielle, Revelstoke

Liked: Staff & service
Loved Ubud and nice hotel
Hotel was nice. Big room. Room was dark but helped keep it cool. Bathroom shower was ok. Fridge was nice to have. Great location! Staff was helpful. Ask them to help you get to places. Our driver was awesome!! Loved the pool

4/10 Poor

Leanne, Liverpool

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Move the next night to hotel over the road as we received now towels, room wasn't clean. No hot water and was very noisy. Had no sleep all night

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Great hotel with very reasonable price!
Staff were lovely and accomodating. Close to nice shops and restaurants.

6/10 Okay

Julie, , Darwin, NT, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot .... But.
Great Ubud location, very friendly helpful staff, let us use facilities after checkout till our late night trip to airport. Only downfall was no air con in room - and it was sooooooo hot in January. Would stay there again in dry season!!! Another plus is the Maha Resaurant next door!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Excellent location, friendly staff
Excellent location, good hotel with great pool, friendly and helpful staff

6/10 Okay

sam

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anne

Liked: Cleanliness, property conditions & facilities
Good location
Apart from not getting twin beds requested tell accommodation was good for money. Small pool very nice.

8/10 Good

Sue, Sydney

Liked: Cleanliness, staff & service
pleasant atmosphere in good location
Really settled into life here - staff made it feel like a home away from home. Met some interesting people whilst staying there. My balcony looked out over semi-rural view.

6/10 Okay

Verified traveller

Liked: Cleanliness

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
average hotel close to monkey forest
bit of a concrete jungle, staff i don't feel are genuinely friendly.. don't annoy them by asking for anything that is on the breakfast menu that they don't actually have (most of what is on the menu) what else..hot water? not much of. found a cheaper much better place.

6/10 Okay

Katrine

Travelled with group
Disliked: Staff & service, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Robert

Ok for the money.
Ok place for the money if you want to stay in central Ubud for a night or two. Experienced our first earthquake during the night, a 7.1 that made the place shake and bake.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra!
Bra boende och läge för sitt pris!
Stayed 1 night in Mar 2020

6/10 Okay

Kelly

Disliked: Staff & service
Razoável
Café da manhã deixa muito a desejar, além de extremamente demorado por ter apenas uma pessoa fazendo o café de todos, ainda conta com pouquíssimas opções. Wifi funcionou bem no primeiro dia e muito mal nos dois dias seguintes, falamos com a recepção mas nada foi feito. No ultimo dia voltou a funcionar. Em uma das noites a água quente parou de funcionar, falamos com a recepção que nada fez. A escada que dava para o nosso quarto era escorregadia por ser de azulejo e cai dela numa noite chuvosa. A localização é boa.
Stayed 4 nights in Feb 2020

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
Hotel is very nice. Location is good, near are shops, restaurants, monkey forest. We booked first 1 night and we liked so much that we stayed 10 nights. Place was very clean, staff doing very good job. There are kind and friendly. Breakfast is good. We got WiFi password immediately when we arrived. Swimming pool and area is big and comfortable. We miss after small fridge and water cooker. I really can recommend this hotel. We coming back this hotel
Stayed 3 nights in Oct 2019

10/10 Excellent

sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019