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"It was wonderful. The staff were outstanding. All of them. So attentive and friendly and caring, they really made me feel at home. The rooms and facilities were outstanding and the food was delicious at every meal."

"The room was absolutely gorgeous, pictures do not do it justice. All of the staff were very nice and hard working, I can't wait to return."

" Our room was amazing. Nicest place I have ever stayed. Staff was very friendly and considerate. It was very quiet and tranquil... just what we needed!"

"Lovely staff, great location, good breakfast!! We loved our stay there and will be back! "

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"The villa was excellent and the staff were genuinely lovely!"

"Staff were amazing , clean rooms, excellent location. Nice restaurant onsite. "

"Mandapa, a Ritz-Carlton Reserve is, without question, the best hotel I have ever experienced in terms of natural beauty, setting, and design. The property blends seamlessly into its lush Balinese surroundings while offering refined, modern Western luxury. Every detail—from the architecture to the decor—feels intentional, serene, and deeply connected to nature. The service is absolutely top-notch. The entire staff is a true joy to be around: warm, attentive, genuinely happy, and always willing to help. Each guest is assigned a personal butler, which elevates the experience even further. Our butler, Agung, was exceptional—thoughtful, proactive, and incredibly kind—making our stay effortless and memorable. This was my second time staying at Mandapa, and it certainly will not be my last. I wholeheartedly recommend it to all my family and friends. You truly do not need to leave the property to have a perfect vacation. Mandapa offers everything on-site: immersive nature experiences, a beautiful temple, rice fields, outstanding restaurants and bars, a world-class spa, a fully equipped gym, and endless opportunities to relax and reconnect. It is the kind of destination where the vacation is simply being there."

"Excellent service except for the one night they came beating on my door. Breakfast was wonderful and the room was very clean. Moldy loungers so you didn’t want to lay on them. Gym was not available and my friend needed to work out; one of the main reasons we booked this hotel was it had a gym. No massages available. A lot of confusion surrounding the floating pool breakfast I ordered. I wouldn’t recommend doing that again. Staff at breakfast every morning were excellent and the food was delicious. "