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Reviews of Visesa Ubud Resort

5 out of 5
Visesa Ubud Resort
Jalan Suweta, Banjar Bentuyung Sakti, Ubud, Bali

Reviews

9.2

Wonderful

Rating 10 - Excellent. 238 out of 358 reviews" "
Rating 8 - Good. 83 out of 358 reviews" "
Rating 6 - Okay. 29 out of 358 reviews" "
Rating 4 - Poor. 4 out of 358 reviews" "
Rating 2 - Terrible. 4 out of 358 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marcelo

Travelled with partner
Liked: Amenities
Outstanding property and rooms. Exceptional service. Would definitely stay there again.
Stayed 4 nights in Apr 2024

10/10 Excellent

Johanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing bad I can say about our stay in the 2 bedroom villa, everything was incredible. It’s also walkable into Ubud center or the hotel provides a shuttle 3 times a day. The massage I had at the spa was very good.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ryan Percano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Apr 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort to stay in Ubud. Staff are very friendly, rooms are wonderful and clean. Highly recommend.
Stayed 3 nights in Apr 2024

10/10 Excellent

Chanpheng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was so kind friendly and will respect they all made us so welcome 🙏 🥰resort was beautiful we diffinitly will be back if there was a 10 star ⭐️ I will give it to them
Stayed 6 nights in Mar 2024

10/10 Excellent

Marky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were the best! They were so friendly. Everybody smiles. Very helpful and so respectful. Now I understand why the reviews are so great. Will definitely stay again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stay for a night, but the staff were helpful, kind even though I arrived super late.
Stayed 1 night in Mar 2024

10/10 Excellent

Liam, Roleystone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

6/10 Okay

Weslyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Rudolph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Dan, Vermont South

Stayed 5 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’re already thinking of coming back!
We had an absolutely wonderful time at Visesa. The moment we arrived, we felt so attended to. Besides warmly greeting us and assisting us with checkin, the staff also offered to perform a welcome blessing ritual for us and suggestions on what we could do around the resort. The jungle room we booked was spacious, clean, quiet and peaceful. I liked that the resort paid attention to details, from providing fresh bath salt daily to changing only the necessary bath and floor towels. So I felt like we did our part in being eco-friendly, without comprising on luxury and comfort. The resort also has padi fields, a garden, farm animals making an appearance in the morning, spa and activities all day. So there’s always something for us to do. We also enjoyed the dinner at Lumbung restaurant that’s situated just within the resort compounds, and features a mini natural waterfall at the al fresco area. Even the staff here were friendly and welcoming. Thank you!
Stayed 2 nights in Dec 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection down to the details. Incredible movie-esque villas, warm and immaculate service, every one of our needs was zealously met. I cannot recommend this place enough.
Stayed 2 nights in Jan 2024

8/10 Good

Randal

Liked: Cleanliness, staff & service, property conditions & facilities
Unique
Stayed 3 nights in Dec 2023

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Dagmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful oasis in Ubud
Beautiful oasis in Ubud next to rice fields. Very quiet, clean, very attentive staff, great spa and restaurant 🌺
Stayed 2 nights in Nov 2023

10/10 Excellent

Vittoria

Liked: Cleanliness, staff & service, property conditions & facilities
This probably is absolutely beautiful all the staff are so friendly and helpful and show real passionate towards their guests . Can wait to go back.
Stayed 3 nights in Oct 2023

6/10 Okay

Henry

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Honestly for the price, I felt that the property was a little overrated. Breakfast was really good, and service was as well. We weren’t a fan of the bathroom being outside, as we’d get bitten by mosquitos while doing anything. Furthermore, the hot water is limited by a hot water tank, and after that, there’s no more hot water, which is inconvenient. Lastly, because the bathroom is outside, you can hear your neighbors doing their business, and they can hear you. We had a case where our neighbor was blasting their music and we could hear it.
Stayed 4 nights in Sep 2023

10/10 Excellent

Rosalind, Kailua-Kona

Liked: Cleanliness, staff & service, property conditions & facilities
Our welcome reception was surprisingly awesome-we received a blessing and some refreshing drink…our air conditioner broke the first night but the staff fixed problem the next morning…we rode the bikes…the landscape of the hotel is so relaxing and beautiful…I will definitely recommend this property to family and friends…
Stayed 2 nights in Oct 2023

10/10 Excellent

Dilip Kumar

Stayed 3 nights in Sep 2023

8/10 Good

Pathan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Vivasa Ubud
We stayed in a lap pool villa and it was amazing, A beautiful view of a little river behind it. Just the two of us which was an extravagance but the lap pool won out. The property has to be seen to be believed, gorgeous walks around a paddy field and huge with stunning flower gardens water and lotus lillies
Our lap pool
After breakfast these come walking past
Stayed 3 nights in Sep 2023
Response from Agus on 26 Sep 2023
Dear Ms. Christine,Thank you very much for choosing to stay at Visesa Ubud Bali during your holiday in Bali.We appreciate your lovely comments about our village and the service offered by our team.We are delighted to know how much you enjoyed your stay with us.We look forward to welcome you back to our Village in the very near future!Best regards,Visesa Ubud Bali Management

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Wouldn't recommend unless you like animals
Unforunately this hotel was a bit underwelming, the hotel was nice but for the price we paid we thought it was a little overpriced. The pool was freezing cold, and the fountains were so loud it was difficult to sleep, so recommend you ask to turn it off. They seem to have an issue with animals however, we had a private villa, and on the first night we had an animal (gekco) poo on our bed (we should've shut the curtains around the bed). They sent someone to clean it which was nice. However, this proceeded to happen for two more days even thought we kept the doors shut the entire time. On the 3rd night we got a massive insect, which was making a lot of noise, the hotel sent someone to get rid of it, however he was laughing and saying it's nothing they've had to remove snakes before. In the morning of the day we were checking out, I was woken up at 2am to noises of rattling around in the roof but I couldn't tell what it was. Then at 6am, a frog hopped up on to the bedside table (even though we've had our doors shut the entire time), then hopped off. 15 minutes later a mouse feel from the roof into our suitcase, and we had to call the reception for the 3rd time and they sent 3 people round to our room, and eventually got the mouse. We've since seen other reviews, about animal issues and it doesn't seem like they were taking it seriously. For the villa that we stayed in there seems to be a gap between the wall and the roof, which needs to be closed up so animals can't get in.
Stayed 4 nights in Jun 2023

10/10 Excellent

Joe, Gilroy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most amazing places we have ever stayed while on vacation. We had a 2 bedroom, infinity pool villa which was mind blowing! The pool was big enough to swim laps in and the rooms were gigantic. Each bedroom had indoor and outdoor showers. The best part of this resort is the amazing staff. Their caring and friendliness is unmatched and genuine. The Balinese people are naturally gentle, soft spoken and never without a smile. The Visesa staff is consistent with their immediate greetings with the namaste pose. We enjoyed the awesome spa for a couples massage and also did the picnic in the fields which was one of the most over the top experiences. Costing barely $50 total, we were pampered and served a huge meal under a shady tree in the beautiful fields. Highly highly recommend the Visesa Ubud Resort. A slice of heaven and paradise in Bali!
Stayed 4 nights in Aug 2023
Response from Agus on 26 Sep 2023
Dear Mr/Mrs Joe,Thank you very much for choosing to stay at Visesa Ubud Bali during your holiday in Bali.We appreciate your lovely comments about our village and the service offered by our team.We are delighted to know how much you enjoyed your stay with us.We look forward to welcome you back to our Village in the very near future!Best regards,Visesa Ubud Bali Management

10/10 Excellent

David

Stayed 7 nights in Jul 2023

6/10 Okay

Uvaraja

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property looks nice from outside and nice setup but poor maintenance. Smelly bathroom, everything breaks when you touch in the room, ants in the toilet. Overall, look and feel at the property is nice and different but they need to improve the quality of the rooms, especially the top end Villa's, where we stayed.
Stayed 3 nights in Jul 2023

8/10 Good

Carlos A

Stayed 5 nights in Jun 2023

6/10 Okay

Shalini

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The quality of variety should to be improved
Stayed 3 nights in May 2023
Response from Visesa Management on 23 Jun 2023
Dear Ms. ShaliniPrecious greeting from Visesa Ubud BaliThank you very much for your feedaback to improve our quality. We will share this information to our team.We will do our best to provide you the best service in the future stayBest Regards,

10/10 Excellent

Dynesha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay because of great staff!
The stay at Visesa was outstanding. Very beautifully kept landscape, unique hotel activities, and the staff was top notch - Suan, Gus adi, Yayo, Rasmiani, nuri, Ardi and Sinta just to name a few! We would absolutely recommend a stay here, and plan to visit again! ⭐️⭐️⭐️⭐️⭐️
Stayed 8 nights in Apr 2023

8/10 Good

Tarwinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, just had too many lizards there as well as got to see a snake there.
Stayed 3 nights in Apr 2023

10/10 Excellent

bryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is big, beautiful and quiet. It has a rice field in the center with gazebo and other props, which makes for great photo shoot. The serenity gives you the countryside feeling. Staff are super friendly and attend to your every needs. They have bikes you can borrowed to ride around within the property and a scheduled free shuttle to and from Ubud Centre daily. The only downside is the room needs more dressers for you to store away your things. A chair inside the room would be nice too.
Stayed 3 nights in Apr 2023

10/10 Excellent

Serena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful place to stay, a calm oasis near the centre of Ubud. Our villa was incredible and the service superb.
Stayed 4 nights in Apr 2023

10/10 Excellent

agnes

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubud hidden gem
Comfortable stay. Service workers are very friendly. There is shuttle taking us to town. Restaurant food are reasonable. Very refreshing environments. Private pool. We had an enjoyable stay. Recommended
Stayed 3 nights in Mar 2023

8/10 Good

Jennifer

Liked: Staff & service, property conditions & facilities
Great friendly staff, especially Yayu. Beautiful area inside and outside the resort. Cleanliness could be improved with regular cleaning. Unfortunately had a bat and geiko in the room and front desk staff didn’t care at all to make it right.
Stayed 2 nights in Mar 2023
Response from Angelika on 1 Apr 2023
Dear Jennifer, Warmest greetings from Desa Visesa Ubud!Thank you for your review. I’m sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention.We have taken note of all your feedback and discussed it with the team in detail for further hospitality review to be considered in our service.We genuinely hope that we will be able to welcome you back to our resort to restore your experience in the good and better way.Once again, we do apologize for your inconvenience and unpleasant stay.Very Warm Regards, Angelika

10/10 Excellent

Swagatika

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2023

10/10 Excellent

Mohamed

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved our stay here!! Quiet, relaxing, close to town but away from the crowds Shuttle bus 3x/day to take you downtown Great, kind, genuine, helpful staff! Made our stay great. Room service was great as well, their traditional Indonesian cuisine restaurant called Lumbung was really good. Only critique if any, would be quality of breakfast, not bad at all but not to die for. We would definitely come back here again and again, it's therapy for the mind.
Stayed 8 nights in Feb 2023
Response from Angelika on 28 Feb 2023
Dear Mohamed, Warmest greeting from Desa Visesa Ubud!Thank you for sharing your beautiful feedback and we really delighted to hear that you have enjoyed your stay with us, particularly the ambience and landscape of our property, the highest level of service provided by all staffs. I will certainly share your review with our team and surely, they all will be grateful for this compliment. We cannot wait to have you back to your private nature home, Desa Visesa Ubud.Very Warm Regards, Angelika.

6/10 Okay

Hanan, oakland

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
If you're looking for a 5 stars resort experience, this might not be the place for you! I'll say first that the rooms are beautiful. The grounds are green and well taken care of. With that said, the pool is tiny with 4 beds and two umbrellas. No pool attendance. You'll have to find the towels and clean the pool from leaves and bugs if you'd like to swim in it. The breakfast was very poor selection. And if you get there when it's busy, you'll have to constantly ask whats up with your order of eggs or coffee.... It took us more then half an hour every day to get the omlet we ordered. Definitely not worth the top $ you'll pay for this place.... Needless to say, we won't be back !
Response from Angelika on 1 Apr 2023
Dear Hanan, Warmest greetings from Desa Visesa Ubud! Thank you for your review. I’m sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention.We have taken note of all your feedback and discussed it with the team in detail for further hospitality review to be considered in our service.We genuinely hope that we will be able to welcome you back to our resort to restore your experience in the good and better way.Once again, we do apologize for your inconvenience and unpleasant stay.Very Warm Regards, Angelika

10/10 Excellent

Bartlomiej

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a nice distance from the busy centre of Ubud. If you are looking for a quiet holiday to get away and be surrounded by natural rice fields and green gardens then it is a great place to stay. Would highly recommend the traditional Indonesian restaurant. We had a two bedroom villa with private pool which was well maintained and clean. Thankyou to all the staff.
Stayed 4 nights in Jan 2023
Response from Angelika on 25 Jan 2023
Dear Bartlomiej,Warmest greetings from Visesa Ubud Hotel & Resort! Thank you for taking the time to give a wonderful review. We are truly delighted to read that you had a great experience with us and appreciated your nice comment regarding our environment and as well as our staff service. We proudly look forward to welcoming you back again to Visesa Ubud Hotel & Resort. Very Warm Regards, Angelika

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are amazing! Always greet and ready to help in any way to make your stay comfortable. The only thing I would say to add extra comfort is mosquito coils around the outdoors to starve away the mozzies and better toiletries. The soaps and shampoos could have been better
Stayed 4 nights in Jan 2023
Response from Angelika on 25 Jan 2023
Dear Sylvia, Warmest greeting from Desa Visesa Ubud!Thank you for sharing your beautiful feedback and we really delighted to hear that you have enjoyed your stay with us, particularly the ambience and landscape of our property, the highest level of service provided by all staffs. I will certainly share your review with our team and surely, they all will be grateful for this compliment. We cannot wait to have you back to your private nature home, Desa Visesa Ubud.Very Warm Regards, Angelika.

10/10 Excellent

Doshiniq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Chloe, Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Yvonne

Stayed 2 nights in Dec 2022

6/10 Okay

Seyha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall the staff was the highlight of the stay. The staff were so friendly and accommodating to our needs and try their best to make us happy. Although customer service was great, I wish the property would do a a better job enforcing sick policy. There were many staff who have shown many sick symptoms, but did not wear a mask. I understand that we are trying to get back to normal, however keeping staff and guests healthy should be a priority. Preventive is key and we should be all be mindful the guest and staff to ensure we are able to enjoy our holiday!
Response from Angelika on 25 Jan 2023
Dear Seyha, Warmest greetings from Desa Visesa Ubud.First of all, allow me to thank you for choosing Visesa Ubud and sharing your concerns. I sincerely apologize for your dissatisfaction of our service. It’s indeed regrettable that your stay was of such unpleasant. We have taken note of all your feedback and discussed it with the team in detail for further hospitality review to be considered in our service.We genuinely hope that we will be able to welcome you back to our resort to restore your experience in the good and better way.Once again, we do apologize for your inconvenience and unpleasant stay.Very Warm Regards, Angelika

10/10 Excellent

ALAUKIK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Resort, excellent staff members.
Staff are very attentive, good resort located in nice spot. Breakfast choices can be improved.
Stayed 1 night in Nov 2022
Response from Desa Visesa Ubud on 2 Dec 2022
Dear ALAUKIK ,Warmest greetings from Desa Visesa UbudThank you for taking the time to give a wonderful review. We are truly delighted to read that you had a great experience with us and appreciated your nice comment regarding our environment and as well as our staff service. We also will take notes of your feedback on our breakfast and discuss it with the team in detail for further hospitality review to be considered in our service. We proudly look forward to welcoming you back again to Desa Visesa UbudVery Warm Regards, Krisna.

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a unique experience at Visesa. Loved the pool decor and pool breakfast. I was celebrating my Birthday and they came after the decorations to sing happy Birthday to me. The staff at the property is amazing. The room is just like the pictures I rented a private villa and it surpass my expectations.
Stayed 5 nights in Nov 2022
Response from Desa Visesa Ubud on 19 Nov 2022
Dear Rosa,Warmest greetings from Desa Visesa Ubud!Thank you for taking the time to give a wonderful review. We are truly delighted to read that you had a great experience with us on your birthday and appreciated your nice comment regarding our environment and as well as our staff service. We proudly look forward to welcoming you back again to Desa Visesa Ubud.Very Warm Regards, Krisna.

10/10 Excellent

mitchell

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Wonderful people and great resort love love all of the property!
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2020

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay with amazing staff! Can’t wait to come back!
Stayed 5 nights in Mar 2020