Universal City hotel guide. Hyatt Hotels hotel in Universal City, San Antonio

"Great overall service by staff on duty"

"Breakfast was great and the rooms were nice."

"The room was OK, the elevator on my side of the hotel was not working, so I had to walk a really long way and go up to the 5th floor and walk down to the 4th to my room. Also, there was no toilet paper in my room and I had to request it. Then there was no body wash and I had to call 4 times to get a refill. Also, it's an older hotel, so you can hear everything happening in the room next to you and in the hallway. You also have to pay $60 per day to park your car at the hotel. I will say the place was beautiful, historic, and in a great location, but I won't be staying there again."

"Parking was expensive and the app didn't work on my android. Inside of drawers were not cleaned. Toilet leaked continually."

"This is a very good place, bang for your buck! ❤️ "

"Place was great room was awesome I would stay here again"

"The place was amazing and"

"Excelente hotel recomendado por Pichis Sound"

"The stay and the breakfast was excellent. The only complaint I have is that jacuzzi was cold, not warm at all. But overall our stay was excellent."