Hotel Keluarga di Upolu

"The location was perfect to access many popular tourist spots like Ta Sua Trench and the Coastal Lava cliffs walk. The layout of the room was perfect for a family of four and we loved overlooking the ocean. Some door mats and a broom for the room would have been good to reduce sand but loved that there was a tap outside each room to wash feet. Unfortunately 3 days of rain and wind reduced our access to snorkelling and use of water sports and it would have been good for the resort to have rainy...

"Good value for money friendly staff and nanagenent"

"The location is special and Samoa has real charm, people are genuine and friendly. Service is a little haphazard and food is not top end. Would I recommend to anyone to stay here? for the location yes 100%, and hopefully other wrinkles get ironed out in time. This has the potential to be a really great destination but it’s got a little distance to go."

"It needs a re vamp. Re paint areas. Tidy up little things in the room. The desk was run down. The staff had to be asked to clean or tidy areas. For example coffee cups sat on small table next to pool chairs for 2 days. Also they need to get rid of the cats. It’s only gonna get worse. Cats jumping up on tables when you finish eating."

"It was great"

"The staff are very friendly and helpful. The rooms are clean and the place feels very secure and safe. The bathrooms were recently upgraded and very clean and comfortable to use. The location is close to some very nice restaurants and within the compound it feels very peaceful."

"ok"

"Everything was well presented"