Uptown hotel guide. Hostmark Hospitality Group hotel in Uptown, Chicago

"Really nice place"

"Overall Hotel Felix was a fantastic choice for our stay. The location, quality of room, friendly staff and thoughtfulness in design and details make it a 5/5. "

"Right when we got there they rolled out a dead body off the elevator…also gets loud from bar at night"

"Billy in the front desk was kind and very helpful for my questions and needs "

"The 12o'clock check out was wonderful and staff very helpful."

"Screams BAIT AND SWITCH to me. Checking-in mid afternoon, my three non-refundable rooms that I booked through Hotels.com were unavailable (understandable at a busy downtown hotel on a Friday). We checked bags at front desk and were assured we could check-in after our concert. First red flag, guests in line behind me were able to successfully check-in. Frustrating, but I thought maybe it was because I had multiple rooms. Returned at 11:30pm and the staff brings up my reservation and tells me that they have NO ROOMS AVAILABLE, but they will move our reservations to their sister property of Hilton Garden Inn nearby. I won't bother commenting on the series of unbelievable issues that followed at the other hotel, but it was 2am before I was in a room. Staff at Embassy Suites were very apologetic, but no one ever offered a single explanation as to how this could have happened. I've never had issues using third party booking sites, but this experience definitely will make me second guess using Hotels.com again."

"I didn’t like the TV app, but everything else was perfect!"

"Staff was very friendly!"

"Clean and quite. Good location. ."