Gumruk Otel Urla stands near the boardwalk where guests start their day with a full breakfast and join the manager's reception each afternoon. The lobby offers fresh coffee and daily newspapers, while practical amenities include convenient dry cleaning services.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Breakfast included
Free Wi-Fi
Restaurant
Air-conditioning
Bar
Laundry room
The current price is Rp3.813.614
Rp3.813.614
Rp4.233.111 total
includes taxes & fees
3 Jun - 4 Jun
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At Gumruk Otel Urla, you can look forward to free full breakfast, a free daily manager's reception and a coffee shop/cafe. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
Free newspapers, a dock and concierge services
A 24-hour front desk and coffee/tea in reception
Guest reviews give top marks for the helpful staff
Room features
All guest rooms are individually furnished, and boast comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More amenities include:
Rainfall showers, designer toiletries and hairdryers
Wardrobes/cupboards, heating and daily housekeeping
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 15
Check-out
Check-out before 11:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children 14 and younger are not allowed at this property; all guests older than 14 are welcome
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Property Registration Number 16403
We should mention
This property does not have any lifts
Children 14 years old and younger are not permitted at this property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Frequently asked questions
Is Gumruk Otel Urla pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Gumruk Otel Urla?
As of 23 May 2026, prices found for a 1-night stay for 2 adults at Gumruk Otel Urla on 3 Jun 2026 start from Rp3.813.614, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Gumruk Otel Urla?
There is free parking nearby.
What time is check-in at Gumruk Otel Urla?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Gumruk Otel Urla?
Checkout is at 11:30 AM.
Where is Gumruk Otel Urla located?
Situated near a boardwalk, this hotel is within a 10-minute walk of Klazomenai Archaeological Site and Limantepe. Malgaca Bazaar and Art Street Urla are also within 6 miles (10 km).
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Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We absolutely loved our stay. The hotel is beautifully designed. Wonderful restaurant. The service was fantastic. And staff speaks great English, no issues with communication
The hotel was nice and clean although they did not clean our room after the first night. Also the wifi did not work. But close to everything and very nice restaurants.
Very polite and professional staff, great breakfast.
The shower was next to the toilet, and can use some cleaning/paint/caulking. The internet access was not working.
If you have light sleep go somewhere else, very noisy neighborhood.
The hotel it is a piece of art, incredible well located in a historical building. Service is superb, with charming young personnel.
Breakfast is out of this world, go for the House one, you will get a taste of the region.
The low note is on the confort side because rooms are very small, even smaller for european standards. The bed although you can say cozy was very soft and after a while your back will crank at you.
DANIEL
Stayed 1 night in May 2024
Verified
2/10 Terrible
oscar
22 May 2026
Liked: Cleanliness
I would never stay at this hotel again .. we paid too much and did not get the value.. the staff tried to correct problems but higher up stopped them
Great, historic property with stylish rooms, and amazing staff that goes above and beyond. There are nice restaurants nearby, which can be loud, but offer delicious food so you won’t go hungry. Looking forward to staying in again!
I visited different villages and stayed in different hotels during my izmir tour, but for me, Gümrük hotel was the best of the best. Really enjoyed my stay, staff was amazing, the room was just wow! Beautiful design with that cute little balcony and the phenomenal view and you just can't get sick of! Wish I could stay more.
(Just one little think is to check the AC)
Genel olarak her şey gayet güzeldi, çok memnun kaldık. Tek bir konunun iyileştirilmesi gerekiyor, otele varışta ve ayrılışta arabadan otele ve otelden arabaya eşya taşıma konusunda bir personel görevlendirilmeli, bunun zorluğunu eşim ile yaşadık. Fakat personelin güler yüzlü yaklaşımı ve memnuiyetimizden dolayı puan düşürmedim.
AYKUT
Stayed 1 night in Oct 2025
Verified
8/10 Good
Kübra
29 Aug 2025
Liked: Staff & service
Disliked: Cleanliness
3 gece 4 gün kaldık. Otelin bulunduğu yer çok güzel ama merkeze ve beachlere uzak. Otelin altında bulunan restoran oldukça güzel.oda ya gelince bence temizlik konusunda büyük sorun var.oda ya ilk girdiğimizde daha her yer tozluydu. Banyo kısmı rutubet tarzı bir şey kokuyor. Oda temizliği yapılınca sadece çarşaflar ve havlular değişiyor. Odanın pervaneleri de aşırı ses çıkartıyordu. Uyumakta zorlandık açıkçası. Genel karşılama ve ilgi güzeldi
Konu ve dizaynı mükemmele yakın. Binada farklı işletmeler var ve istediğiniz her şeyi bulabilme imkanınız var. Servis personelinin eğitimi dikkat çekici ve bu diksiyonlarından belli. İletişim yetenekleri çok kuvvetli ve yardımseverler.
İsrafil ve Uğurcan’a ayrı teşekkürler
Ekip kibar ve güler yüzlü , kahvaltısı güzel .Özellikle görmek istediğim bir oteldi, yapmak istedikleri konsept fikri de güzel ama oda performansı beklentimin çok altında kaldı.Fiyatlandırması ve odanın gerçekleri birbirine uyumlu değil
Otelde temizlik , hizmet, çalışanların güler yüzü ve yardımseverliği güzel olsa da otoparkı olmayan bir otel olduğu için bavulları arabadan otele otelden arabaya taşımak zordu. Bir diğer konu ise altında işletmesine dahil restorant-bar gece 1 e kadar dj performans hizmeti verdiğinden kafa dinlemek için gidenlere uygun bir otel değil malesef. Kahvaltı aynı cafeden yeniliyor yemekler kaliteli fakat açıl büfe hizmeti yok içinden sınırlı olarak seçim yapmanız gerekiyor. Limanda lokasyonu güzel etrafındaki restorantlar keyifli.
Oda teslim edildiğinde klozetin içinde kurumuş dışkılar duruyordu. Personelden destek istediğimizde yardımcı oldular. Süreci takip eden kişi genel olarak nazikti.
Yalnız otel ve başka bir işletme iç içe. Kafede gece 1.30’a kadar inanılmaz yüksek sesle DJ eşliğinde eğlence var, tolere edilebilecek düzeyde değil. Bölgedeki otellere göre daha yüksek ücreti olan bu oteli nezih ve sakin olduğunu düşünerek seçmiştik, maalesef bunu bulamadık. Müzikten rahatsız olduğumuzu, müzik bilgisinin bizimle paylaşılmadığını ilettiğimizde, rezervasyonu telefonla yapsaydık bu bilgiyi verebileceklerini, yapabilecekleri bir şey olmadığını ilettiler.
Tatilimizden dinlenmek yerine uykusuz ve yorgun olarak dönüyoruz.
park problemli, anlasmalı otopark olmaması bir dezavantaj
Sabah 7 gibi bir persnel sanırım topuklu ayakkabılıydı ve katları geziyordu. Ahsap bina da bu ukuyu berbat edebiliyor.