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Grand Mercure Urumqi Hualing

4.5 star property
Travelers savor authentic Asian cuisine at three restaurants before dancing the night away, with a rejuvenating spa experience waiting for tomorrow

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Located in Urumqi City Centre, Grand Mercure Urumqi Hualing offers a luxurious escape. Enjoy a spa massage, diverse Asian dishes at three restaurants, on-site shops, or coffee at the café. The hotel provides free in-room WiFi, dry cleaning, and express check-out for convenience.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
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About this property

Grand Mercure Urumqi Hualing

  • Luxury hotel located in Ürümqi City Centre
  • At Grand Mercure Urumqi Hualing, you can look forward to a nightclub, shopping on-site and a coffee shop/cafe. Treat yourself to a massage or other spa services. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Asian cuisine. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
  • Other perks at this hotel include:
    • Free self-parking
    • Buffet breakfast (surcharge), tennis courts and a round-trip airport shuttle (surcharge)
    • An electric car charging station, express check-out and a billiards/pool table
  • Room features
  • All 250 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks such as free WiFi and safes.
  • Extra amenities include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Eco-friendly toiletries and hairdryers
    • TVs with premium channels
    • Fridges, childcare services and daily housekeeping

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Golden Phoenix PEK Airport T3 Beijing
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  • Breakfast included
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7.6 out of 10, Good, 15 reviews
The price is Rp671.102
Rp782.504 total
includes taxes & fees
24 May - 25 May
Golden Phoenix PEK Airport T3 Beijing
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 4 PM

Check-out

Check-out before 2 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 180 per stay.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 128 for adults and from CNY 64 for children
  • Airport shuttle fee: CNY 160 per vehicle (one way)
  • Rollaway bed fee: CNY 180 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Grand Mercure Urumqi Hualing pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Urumqi Hualing?

Self-parking is free at this property.

What time is check-in at Grand Mercure Urumqi Hualing?

Check-in start time: 2 PM; check-in end time: 4 PM.

What time is check-out at Grand Mercure Urumqi Hualing?

Checkout is at 2 PM.

Does Grand Mercure Urumqi Hualing provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 160 per vehicle applies.

Where is Grand Mercure Urumqi Hualing located?

Located in Ürümqi City Centre, this luxury hotel is within 1 mile (2 km) of Hongshan Park and Hongshan Arena. Xinjiang Uygur Autonomous Region Museum and Xinjiang Medical University are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

9.0

Cleanliness

7.4

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 29 out of 75 reviews
Rating 8 - Good. 35 out of 75 reviews
Rating 6 - Okay. 6 out of 75 reviews
Rating 4 - Poor. 5 out of 75 reviews
Rating 2 - Terrible. 0 out of 75 reviews

Reviews

Verified

10/10 Excellent

MaoChiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice for stay in Urumuqi

Clean and comfortable room, heat and hot water works well as I visit this hotel during winter, friendly hotel staff help us arrange one-day trip in Tianshan and the second day very early morning hotel pick-up to airport. Breakfast is great with Chinese and Western style cuisine. Hotel locates downtown Urumuqi with a big shopping mall just cross hotel parking lot. Overall I am satisfied with my 3-day staying at this hotel.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Szuyang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常棒

很棒的飯店，早餐豐富好吃，地點交通方便
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフの親身の対応に感謝したい。
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

MK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only negative thing about this Hotel is that despite we were accommodated on the Non-smoking Floor, the corridor is often filled with cigarette smoke which also found their way into the room. Very annoying and unhealthy.
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great facilities, not so great location

Loved the room - great facilities, comfortable bed. A nuisance that you couldn’t just walk out of the hotel to take a pleasant stroll. Needed to take a taxi everywhere, and while they are very cheap, it makes it a bit more of an effort to go out. Hardly any English is spoken so Westerners need to make sure they get hotel staff to write down where you wish to go for the taxi driver.
Stayed 3 nights in Oct 2018
Verified

8/10 Good

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Alternative to American Brands

The hotel is very modern and clean. The breakfast buffet was so good I also did the dinner buffet which was equally as good. Y126 for hotel guests. It is walking distance (longish) to the famous provincial museum, but it is closed Mondays, the day I was there. It was a very easy walk to Red Hill aka Red Mountain Park. Pleasant walk to the top and back. Get directions to the North Gate. My only annoyance was that it was very hard to find any staff that spoke any English. There were a few but hard, in most cases not terribly fluent. Owned by Korean Accor hotels. Location is very central, but the location on top of the commercial center was kind of strange. But all the commerce nearby was interesting.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, room comfort

10 day visit

I stayed in the hotel for 10 days. The was friendly and helpful. Only thing that is a not very inconvenient is that I have to walk to the street to find taxi.
Stayed 2 nights in Oct 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Wash basin leaking , bathroom water doesn’t flow. Toilet doesn’t flush well
Stayed 1 night in Oct 2018
Verified

8/10 Good

Chi hang Savio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but need improvement

Everything is great about the hotel except the tap water. The running water has impurities. They need to clean the water pipes. I thought it happens to the area, but I stayed at other hotel in Urumqi and the water was fine.
Stayed 3 nights in Sep 2018
Verified

6/10 Okay

Kathryn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Good location. I’d stay elsewhere.

Don’t bother upgrading to a different room. The executive lounge is just a space- no amenities or attendant. I would not stay here again. I was able to find someone who spoke English easily.
Stayed 3 nights in Sep 2018
Verified

10/10 Excellent

YOUNG SOO

Liked: Cleanliness, staff & service, room comfort

그랜드머큐어우루무치

중간정도의 시설,환경,조식
Stayed 3 nights in Sep 2018
Verified

8/10 Good

KUOK HOU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好的酒店

房間寬敞舒適，性價比高，只是外出有點不便;但無損評價。
Stayed 3 nights in Sep 2018
Verified

10/10 Excellent

Filo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, rooms are big, atm in the hotel lobby and travel agency inside the hotel.
Stayed 6 nights in Sep 2018
Verified

6/10 Okay

S.BEK

Liked: Staff & service
Generally hotel is OK, mostly suitable for make furniture and alike shopping. Breakfast is good. Rooms also OK.
Stayed 3 nights in Aug 2018
Verified

10/10 Excellent

Sharif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

I enjoy this hotel. This is the only hotel where I stay when I travel to Urumqi. Rates are very good compared to the type of hotel it is. Very friendly staff despite the paranoid nature of authorities in Xinjiang towards foreigners. The staff does a very good job of making me feel comfortable.
Stayed 3 nights in Jun 2018
Verified

10/10 Excellent

Jangwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was perfect stay

It was very good to stay us! Reception person who was named Ms Lee was very kind and good English. Location was also good. Next time I will also choose this hotel to stay in the Urumuchi.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Good stay!

The hotel is good compared to others in the region however took very long to Check in. Otherwise the hotel staff is very accomodating and helpful. There are also nice restaurants inside the hotel
Stayed 1 night in May 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We reach this hotel, we feel very comfortable, door man and receptionist are very helpful.
Stayed 4 nights in May 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

スタッフが親切

チェックイン、チェックアウトの際のスタッフの対応がとても親切で、英語も問題なく通じるので、不自由がありませんでした。また、部屋もきれいに清掃されていました。 難を言うと、WIFIが不安定で、通じなくなることがしばしばありました。 また、コンセントがデスクの付近に集中しているので、もう少し他の場所にもあると便利だったと感じました。
Stayed 2 nights in Sep 2017
Verified

10/10 Excellent

yasunobu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

きれいなホテル

フロントは親切。 中国で一番いい感じ。
Verified

8/10 Good

SHINJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適なホテルでした。

タクシーで空港まで50元くらい。ウルムチの街中はセキュリティーチェックだらけであり、駅の待合室の中に入るのも１時間くらいかかる。ホテルは、禁煙の部屋となったこともあり、総じて快適であり、清掃も行き届いていた。ホテルのビュッフェもおいしかった。ホテルの方も親切であり、タクシーや小額の両替でお世話になった。ホテルの周りには食堂も多く、BRTで隣の駅の労働街にはカルフールがあって、日常品やお土産の購入、物価のチェックにも便利。夜は急に人も少なくなるので出歩くときは注意するにこしたことはないと思った。
Verified

8/10 Good

CHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
前台比較無笑容
Verified

10/10 Excellent

Fendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

乾淨且華麗的飯店

房間很乾淨、漂亮、早餐好吃、員工有禮貌， 但有天我在房內休息，已按了房間勿擾鍵， 卻仍有清潔人員按門鈴兩次以上，建議可改由電話通知。
Verified

6/10 Okay

Adeeb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Odd place

This is a strange hotel. It is built atop a "shopping centre", i.e., a five-storey bazaar (which offers, among other things, a great choice of bathroom fixtures!) and has no direct street access. You go down a long traffic ramp and then you end up on a crowded street with nothing in the way of restaurants or shopping. And despite the Grand Mercure label, this is still far from being an international hotel. Some of the staff speak English (almost none speak Uyghur), but turning in some laundry turned into a routine Monty Python could not have dreamed up. The lobby lounge does not exist, nor does the roof garden. And they don't believe in credit or credit cards. They swiped my card for 500 RMB when I checked in. When that ran out, they came and locked up the minibar (which I had no intention of using anyway) and refused to let me charge anything to my room. Cash only from then on. On the plus side, the breakfast was very good and the rooms are large and very pleasant.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常に快適なホテルです。いつも烏魯木斉では使用しておるホテルです。

大変によく整備されていて気持ちよく過ごせます。空港からも20分程度で来られ、50元で片道の料金です。