Hotel dekat VA Eastern Kansas Health Care System

"My credit card was charged despite prepaying. In reviewing the folio emailed to me after checkout, they charged taxes which were already paid and documented as such on my initial booking receipt. There were no incidentals charged to the room, just a billing error on their part. When I contacted the property to resolve the overpayment/double charge, I was told they had a new system and the issue would need to be escalated to the manager. There has been no contact from manager Kay to resolve the...

"It is an adequate hotel if staying near Washburn. "

"Get what you pay for. Stayed here last minute for a wrestling tournament. Room has cockroachs, holes in walls, ac/heat didn't work, dirty, whole hotel smelled like marijuana. Don't waste your time "

"It was all great! Hot tub was perfect too!"

"The room was clean but had wear and tear. The toilet handle had to be held down to fully flush. The walls and ceiling had a lot of dings and dents! We were in room 104 on the ground floor and could hear the people above us. The breakfast was hot and okay. However, the attendant did not keep it fully stocked. Several items had run out an hour after breakfast had started. I will say there was a variety of breakfast foods. The bed was very comfortable and the A/C worked great! We would...

"Everything was wonderful!"

"Yes and it was great "

"The staff were never at the front desk for afternoon check in or evening to answer questions except for morning check out. Breakfast not included in price so did not eat there. "

"Rating: 4/5 Stars (Recommended) I recently stayed here and would definitely return. The hotel is in a fantastic area—there are a couple of ponds nearby with a great walking trail and benches that made for a perfect spot to enjoy a snack outdoors. The Room & Amenities: The rooms appear to be in the process of being updated and were very clean. Sleep & Comfort: The beds were good, and the temperature control in the room worked well. Features: I appreciated the fridge, coffee maker, and the use...

"Great stay just would really like my 75$ hold money back by now it’s been 5 days dang it "

"My room wasn’t cleaned Friday or Saturday. I was not aware cleaning had to be requested!🙄"

"It’s fine. Quiet and well designed with a pool in the courtyard."

"The bed was very comfortable. The room as well. Bathroom very clean and efficient. Breakfast was decent. Good coffee machines. Could have had a carton or half and half dispenser instead of just Coffee Mate. We would stay again. "

"Clean, safe, helpful staff. And a clean indoor pool. "

"Staff very helpful. The room was very clean and comfortable "

"The Staff didn't seem to know exactly what to do."

"Yes most definitely "

"This hotel needs a complete overhaul. I should’ve looked at the Google reviews and not just Expedia reviews. I would have noticed that there have been elevators that are not functional for over four months now. That’s ridiculous! All guess staying in the tower portion of this property must take a small service elevator that takes forever because everyone is using it as it is the only means of getting to the rooms other than taking the stairs. The odor that smacks you in the face every time I...