"Disappointed with our room! We chose a room with the sea view from the photos on the Hotels.com website when choosing the room. These are not the photos of our room though. There is a view of a brick wall not the sea, through the other window you can see part of the terrace that is badly maintained and has a bad smell when opening the window. Terrible sewerage smell in our bathroom, which we had let them know on the first day, but nothing could be done.
There are stains throughout on the carpet and chair. Definitely lack of maintenance in these rooms. Understanding it is old, but not well maintained.
Other rooms are well maintained and look lovely.
We are informed there were no other rooms available for our stay unfortunately. No option to change rooms. The Hotel said it is a booking problem, but the cleanliness is a hotel problem."