Castles in Valais

A short walk from the station, very welcoming staff and a great breakfast.

A superb hotel which must be praised for the friendly attention and professional assistant of all the international team.

We stayed 3 nights to celebrate a special birthday. The staff, hotel and restaurant were first class and went out of their way to make our experience special. We took a taxi to Zermaat from a nearby town and the hotel sent a horse and carriage to collect us. The location of the hotel was fantastic for the wonderful town and for views of the Matterhorn from our room. We have worked and holidayed around the world and therefore stayed in many five star hotels and our experience at this hotel was...

Very pretty hotel perfect service, I 'll come back soon!

We have stayed at Mont Cervin many times. Its in the centre of Zermatt and some rooms have a good view of Matterhorn. Pool is excellent and they have a warm play pool which keeps most children out of the main pool.

A high end hotel with space to spread out in the public areas but also many good size rooms with balconies if you want privacy. You sometimes need to search out staff with questions or to get help but once you do then nothing is too much trouble. Location is excellent next to the Matterhorn Express and 5-10 minutes walk to the Sunnega Funicular (or you can catch the free shuttle bus if you have a lift pass). Breakfast is very good and there are complementary sweet and savoury snacks laid on...

This hotel was everything I dreamed. The rooms were stunning, beds comfortable. The staff were friendly and helpful, amazing view of the Matterhorn from our balcony on the second floor. Breakfast and our evening meal in the restaurant were both lovely, with a wide choice for breakfast options. We enjoyed some time in the indoor pool and spa. Everything from the shower to the crackling fireplace on the TV screensaver was just perfection and it helped make our trip to Zermatt even more magical and...

Loved our stay and would definitely recommend this hotel! The shuttle service from the train station was so helpful when we arrived (messaged beforehand). We also loved the breakfast and sauna.

Absolutely wonderful stay - absolute gem of a find. Wonderful view of the Matterhorn from our room - which felt so luxurious with such lovely bedding and every amenity you need - so refreshing for a hotel to have a really decent hairdryer!! Breakfast was lovely every day - wonderful having warm fresh baked rolls! The use of the spa at the Alpen (5 mins max walk) was wonderful too. Was truly wonderful from the moment we arrived - all staff cannot do enough for you. Would definitely book again.

Brilliant from start to finish. Would highly recommend and some lovely touches from the staff throughout the stay

We really enjoined our stay at this property. The personnel is very nice, rooms very clean and conformable and breakfast is great. Just 7 minutes walk to Matterhorn-Express, the hotel is very central but quiet at the same time.

Everything was superb from the room, staff, facilities and ambience of the hotel.

Very friendly staff who helped you find good restaurants nearby. Just 2 min walk from the station. Really family friendly. Spacious and clean rooms with nice bathroom. Beautiful view of the mountains and an amazing breakfast.

Great hotel with very friendly staff. Facilities and food were also excellent.

The perfect choice of hotel for skiing in Zermatt! Right in the heart of the main town close to all amenities, ski lifts (walking distance/free bus) & the old town wooden barns which are so picturesque. The entire town is actually! Despite it's location rooms were totally quiet & we had a great view of the Matterhorn too! The hotel is a very traditional building from the outside & the bar/restaurant areas have a gorgeous rustic feel like a ski lodge. Big roaring fire, thoughtfully styled and...

Super stay

100% wonder