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"Worst hotel stay ever! The hotel itself is nice and clean, every thing else was lacking to say the least. The line to check in was obnoxiously long every night. The game room was full of games that didn’t work and a snack bar that was closed. Bowling was closed. The outdoor bar was closed. The pub was out of most beers, lights for the kids drinks and the menu was very small. The food was fine but very overpriced. They had smores every night from 6-8, the night we went at 6:40 they were out of chocolate already. The pool was ice cold and on top of that they had the doors open on a very windy day. The cherry on top was we attempted to leave a day early because someone in our family has medical issues and the elevation wasn’t kind. I didn’t even ask for a refund. Just asked if we could get a partial credit for another holiday inn branded hotel back near phoenix. They said they couldn’t do anything it was a Hotels.com rule and they couldn’t change anything without them asking. After sitting on the phone and chat with hotels.com they said the hotel was refusing to issue any credit or refund. I went to the front desk and stood in line, I was laughed at when I asked again & then had to talk with a supervisor who was terrible. She lied and said she couldn’t remember if she talked with hotels.com. It was within the last 20 minutes. She lied again and said it was hotels.coms policy that they can’t change anything unless asked too. Sat on chat again and nothing happened."

"Clo"

"Terrific location. Fantastic room"

"Nice reasonably priced hotel close to Grand Canyon.Staff very pleasant and hardworking.Poolarea outside very nice.With many options in town I would recommend "

"Just lodging, decent rooms, spectacular location."

"Plenty and easy parking. Clean room but needs some maintenance work (e.g. the bath fascet is loosely hanging). Staff is very friendly and helpful. On-site restaurant is convenient with a menu of many options. The foot traffic noise from the upper floor is unfortunately very noticeable and might be disturbing if the guests from the second floor wake up super early (many do to beat the entrance traffic to the Grand Canyon). Overall, a good stay and close to the south gate. "

"Food options super limited "

"We really enjoyed our stay here. The staff was so nice. We got a flat tire the night before Easter Sunday. The staff changed the tire for us which was incredibly kind. The free breakfast was great. The hotel is a few minutes outside the park and gave us quick easy access to the Grand Canyon "