Search Hotels Near Valley Road, Manchester

"Firstly, I would say all the staff were excellent, polite, friendly and professional. In our room the complimentary biscuits had a use by date of 31/03/26. They were nearly 3 weeks out of date. There is a water bottle in the room to promote sustainability and not keep throwing bottles in landfill….great. However ours had been washed, not dried and the lid screwed on. The smell of stale rancid water was overpowering. Reception sorted both issues but I would suggest the room hadn’t been used for several weeks and not been checked prior to our stay. Very poor!! We had dinner at the Cast Iron restaurant which was excellent. Our server Izzy who was ever smiling, efficient and attentive. Well done to her. The front of house lady was also very attentive and professional. The breakfast too was excellent with a fantastic choice and great quality. Internet throughout the hotel wasn’t great. Connecting to hotel WiFi was poor and and not an easy process and my own 5G was patchy. Thankfully we weren’t there on business. Overall…mediocre, other than the staff who were excellent."

"Friendly staff. Room had an awful musky smell. Only stayed in room for a few hours so that's why i didn't request to switch rooms.And the shower was stuck on hot. No way to cool it down. The hotel shares a building with other companies and a university so it's not your average hotel building."

"Check in was effortless and the staff were attentive throughout my stay. Breakfast was of average quality, but there was a nice variety of options to suit everyone. The bedroom was clean with fresh sheets; however, the stained carpet was off‑putting. You would expect an IHG‑owned hotel to invest in proper industrial carpet cleaning. The location is convenient, within walking distance of the tram stop and the Trafford Centre. Parking was only £5 per night, which I think is very good value"

"Lovely relaxing room in a beautiful setting. Loved the trees outside the window. Very good transport links. A quirky property with lots of charm."

"Varied breakfast, main lobby decor is modern but the rest of the hotel, especially the rooms and very tired and dated. "

"basic room clean and tidy ideal for an overnight stay "

"We arrived at approximately 9pm, slightly later than advised. Although the front door was locked, the manager (I assume) was still there, cleaning. He let us in when I telephoned and kindly carried our case up to the room. The room itself was clean, fresh, well equipped. However, the room was extremely cold on arrival. We were told that the heating would be turned on, but unfortunately the radiator remained cold throughout the entire night. As a result, the room never warmed up. Due to the lack of heating, we were extremely cold and unable to sleep so we packed up and left before 7am, having effectively been unable to make use of the accommodation. While the room itself was of good quality, the failure of the heating meant our stay fell well below a reasonable standard, and represents a disappointing service failure. This was raised with the property but they refused to acknowledge there was an issue. "

"Lovely hotel"

"Immaculate "