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SureStay Hotel by Best Western North Vancouver Capilano

2.5 star property
Hotel with free parking, near Stanley Park

Choose dates to view prices

SureStay Hotel by Best Western North Vancouver Capilano is set amid Vancouver's stunning landscapes. Guests can swim in the seasonal pool, enjoy a cooked-to-order breakfast, and use WiFi to plan adventures to nearby Shipyards and Stanley Park.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
The current price is Rp1.418.885
Rp1.645.908 total
includes taxes & fees
12 Nov - 13 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(62 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(37 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(9 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Flat-screen TV
Sofa bed
2 bedrooms
Shower/bath combination
  • 19 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(18 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, individually furnished, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Shower/bath combination
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

1 bedroom, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

8.8 out of 10
Excellent
(42 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Shower/bath combination
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Map
1634 Capilano Road, District of North Vancouver, BC, V7P 3B4

What's nearby

  • Stanley Park - 3 min drive - 2.9 km
  • Canada Place - 8 min drive - 8.0 km
  • Canada Place Cruise Ship Terminal - 8 min drive - 8.0 km
  • Vancouver Waterfront - 8 min drive - 8.0 km
  • Robson Street - 8 min drive - 8.3 km

Getting around

  • Vancouver Waterfront Station - 17 min drive
  • North Vancouver Station - 20 min walk
  • Vancouver International Airport (YVR) - 38 min drive

Restaurants

  • ‪Park Royal South Food Court - ‬16 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪Five Guys - ‬17 min walk
  • ‪Bourbon St Grill - ‬16 min walk

About this property

SureStay Hotel by Best Western North Vancouver Capilano

Hotel near Stanley Park
Located close to The Shipyards and Vancouver Waterfront, SureStay Hotel by Best Western North Vancouver Capilano provides laundry facilities and a restaurant. Guests can connect to free WiFi in public areas.
Additional perks include:
  • A seasonal outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), tour/ticket information and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 74 individually furnished rooms feature thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities such as desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and housekeeping

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 35 for adults and CAD 10 to 20 for children
  • A restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 35 for adults and CAD 10 to 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
The seasonal pool will be open from 21 May to 01 October
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Best Western Capilano
Best Western Capilano Inn
Best Western Capilano Inn North Vancouver
Best Western Capilano North Vancouver
Capilano Best Western
Capilano Inn
Best Western Capilano Hotel North Vancouver
Best Western Capilano Inn And Suites
Best Western North Vancouver
North Vancouver Best Western
Best Western Capilano Inn District of North Vancouver
Best Western Capilano District of North Vancouver
Surestay By Vancouver Capilano
SureStay Hotel by Best Western North Vancouver Capilano Hotel

Frequently asked questions

Does SureStay Hotel by Best Western North Vancouver Capilano have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at SureStay Hotel by Best Western North Vancouver Capilano?

As of 11 Nov 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western North Vancouver Capilano on 12 Nov 2025 start from Rp1.418.885, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western North Vancouver Capilano pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western North Vancouver Capilano?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western North Vancouver Capilano?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western North Vancouver Capilano?

Checkout is at 11 AM.

Where is SureStay Hotel by Best Western North Vancouver Capilano located?

Located in Pemberton Heights, this hotel is 1.6 mi (2.6 km) from Stanley Park and 2.6 mi (4.2 km) from The Shipyards. Robson Street and Canada Place Cruise Ship Terminal are also within 6 mi (10 km). North Vancouver Station is 20 minutes by foot.

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SureStay Hotel by Best Western North Vancouver Capilano Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 504 out of 1153 reviews
Rating 8 - Good. 379 out of 1153 reviews
Rating 6 - Okay. 143 out of 1153 reviews
Rating 4 - Poor. 70 out of 1153 reviews
Rating 2 - Terrible. 57 out of 1153 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here a couple times and the staff are always great.
Stayed 1 night in Sep 2025

10/10 Excellent

Aroldo

Liked: Staff & service, amenities, property conditions & facilities
Great option for the price point. Easy to catch a bus nearby
Stayed 2 nights in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the quietest motel I think I have ever stayed in. Also, the rain forest shower head was a treat.
Stayed 3 nights in Oct 2025

10/10 Excellent

Odrey-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot
Stayed 2 nights in Oct 2025

6/10 Okay

Joanie

Close proximity to main thoroughfares.
Stayed 1 night in Oct 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfy. Everything you could need is about a 5 minute walk
Stayed 1 night in Oct 2025

8/10 Good

Bonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean albeit it is an older motel. The staff are very accommodating and would recommend this hotel.
Stayed 1 night in Oct 2025

6/10 Okay

Heather

Liked: Staff & service
Great location
Stayed 2 nights in Aug 2025

8/10 Good

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad we got the room.
Stayed 1 night in Sep 2025

10/10 Excellent

Shery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at front desk was friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Bonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and courteous. The property is very conveniently located.
Stayed 1 night in Jul 2025

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wounderful, rooms wete nice and clean
Stayed 1 night in May 2025

10/10 Excellent

sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff.
Stayed 1 night in Jul 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very clean although outdated. Easy walk to eateries and supermarkets. Good location and reasonable price compared to other hotels.
Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Jun 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice motel.

comfortable and quiet 4 nights.
Stayed 3 nights in May 2025

8/10 Good

Jens

Liked: Cleanliness, staff & service, room comfort
Friendly staff, easy access to downtown via 10 min bus ride - bus stop 100m from hotel
Stayed 1 night in May 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and professional, rooms are quiet and clean. Location had easy access to transport. Only issue we had were very tricky room keys.
Stayed 4 nights in Jul 2025

2/10 Terrible

Angela

Disliked: Cleanliness, amenities, property conditions & facilities
The first room we were given had visibly dirty sheets. We were moved to a different r
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location for us is perfect! Travelling from the island to meet up with family and cruise ship in port makes it an ideal location. Staff is so welcoming! Rebooking and updates with messaging options easy and convenient. Restful space, Clean rooms, towels and AC and price point for Lower mainland very competitive. It’s our first choice when visiting here. Thank you!
Stayed 1 night in Aug 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities
No free breakfast. It was a older building. The room was clean, but they could definitely update the decor and such to make the rooms more inviting.
Stayed 1 night in Sep 2025

4/10 Poor

Gerald

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The building is old. The front staff is not kind. We ask for a twin room because we are mom and son and she didn’t help us, she just gave us a single bed. They ask deposit I hope to get it after checkout. Its not worth for the cost, at least should have breakfast and it hasn’t
Stayed 1 night in Oct 2025

10/10 Excellent

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in went well, the room was clean and tidy.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

If in town again,.will come back

Everything went very smoothly with check in, our stay and even extending our stay.
Stayed 1 night in Jun 2025