Eksterior

Ulasan untuk Motel 6 Ventura, CA - South

2 out of 5
Motel 6 Ventura, CA - South
3075 Johnson Drive, US 101 at Johnson Drive, Ventura, CA

Ulasan

7,0

Bagus

Penilaian 10 - Sangat Bagus. 331 dari 1002 ulasan" "
Penilaian 8 - Bagus. 223 dari 1002 ulasan" "
Penilaian 6 - Cukup Baik. 160 dari 1002 ulasan" "
Penilaian 4 - Buruk. 124 dari 1002 ulasan" "
Penilaian 2 - Sangat Buruk. 164 dari 1002 ulasan" "

7,2/10

Kebersihan

7,8/10

Staf & layanan

6,2/10

Fasilitas

6,8/10

Kondisi & fasilitas properti

6,8/10

Ramah lingkungan

Ulasan

4/10 Buruk

Granville

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The shower head was not screwed on correctly and when I took a shower the water sprayed into the entire bathroom. It was a mess and unacceptable! Maintenance should have checked the room before it was rented. I would not recommend this Motel 6.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 22 Mei 2024
Dear Guest,We apologize for the issue with the showerhead and the inconvenience it caused. Rest assured, your concerns will be noted and inspected by our maintenance team. We would value another chance to impress you and we wish you safe travels.

8/10 Bagus

Vijay

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything was okay with the exception that the Internet connexion was very weak.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 22 Mei 2024
Dear Guest,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. Your concern regarding the internet has been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

2/10 Sangat Buruk

Breeana

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Toom was dirty
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 22 Mei 2024
Dear Guest,Our apologies for any issues in cleanliness that you encountered. Rest assured, your concerns will be noted and inspected by our housekeeping team. We would value another chance to impress you and we wish you safe travels.

2/10 Sangat Buruk

Gilbert

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Woke up to bed bug crawling on my arm and when i woke up and smashed it i happened to get up and turn the bed over and it was all sliced open from the bottom first and last time and i didnt even get reimbursed.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 22 Mei 2024
Dear Guest,It is saddening for us to read about your recent experience with us. The condition that you describe is not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit. If you have any queries regarding this issue, please call the property for further assistance.

10/10 Sangat Bagus

Daniel, Lompoc

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great service
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 22 Mei 2024
Dear Guest,Thank you for your kind comments and 5-star rating! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all of our staff as we strive to provide an exceptional and memorable experience for every guest. We can't wait to see you again!

6/10 Cukup Baik

Elizabeth

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
No shampoo or conditioner or coffee pot. Fridge was nice. No extras, stayed on the second floor, next time I’ll do 3rd floor. The person above me was a hard stepper and kept walking hard well into 2:30 am. Hard to sleep, but I did. Shower was amazing. Toilet was messed up but I fixed it a couple of time. Water wouldn’t fill the tank so I had to make it fill up. It was not bad for last minute day of reservation for $175.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 20 Mei 2024
Dear Guest,We are delighted to know about the pros you have shared with us. However, we apologize for the inconvenience faced by you regarding the rest issues and will surely forward your valuable feedback to our team for improvements. Our Team hopes to serve you better in the future.

10/10 Sangat Bagus

Gabriella

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 22 Mei 2024
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

8/10 Bagus

Steve

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean. Great value for the price
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 14 Mei 2024
Dear Guest,We're glad to hear that you found our accommodations clean and a great value for the price. Providing a comfortable and affordable stay is important to us, and we appreciate your feedback. We hope to have the pleasure of hosting you again in the future!

10/10 Sangat Bagus

Cristina

Disukai: Fasilitas
The staff is amazing I love their hospitality I truly appreciate the service.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 14 Mei 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed our hospitality and service during your stay. Our team takes great pride in providing exceptional experiences for our guests. We look forward to welcoming you back soon!

8/10 Bagus

Thomas

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
For the money this motel was great for a one night stop off whilst road tripping. Very close to the freeway which means easy access but also some noise. Nearby gas station and fast food outlets were helpful. Bed was comfortable and we both slept well, room was clean but a little tired, service was friendly and helpful at both check in and check out. Thanks!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 9 Mei 2024
Dear Guest,Thank you for choosing to stay with us. We appreciate your understanding regarding the noise from the freeway and are pleased that our convenient location and friendly service met your needs. We hope to welcome you back for another pleasant stay in the future!

4/10 Buruk

Jose

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Everywhere was people smoking and windows can’t open so the smell inside the room was horrible
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 7 Mei 2024
Dear Guest,I apologize for the inconvenience caused by the smoke smell in your room. We take your feedback seriously and will work to address this issue promptly to ensure a comfortable and pleasant stay for all our guests. We hope you will give us another opportunity to provide you with a better stay.

6/10 Cukup Baik

madeline

Disukai: Staf & layanan
sheets where stain, hairs on the hand washer and smelled bad, and I did not feel safe at all.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 3 Mei 2024
Dear Guest,We apologize for the unsatisfactory conditions you experienced during your stay. Ensuring the safety and security of all our guests is our top priority, and we take your concerns seriously. We will thoroughly investigate your feedback with our team and take corrective measures to address any insecurities for your future visits. Our team looks forward to the opportunity to welcome you back and provide you with a better experience.

8/10 Bagus

Lew

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A solid place if you just need a shower and a bed to sleep at night. There’s a pool too!
Menginap 4 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 3 Mei 2024
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

2/10 Sangat Buruk

Albert

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
staff were cordial
Menginap 3 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 2 Mei 2024
Dear Guest,Thank you for your positive feedback for our staff. We strive to do our very best by accommodating every one of our guests. We request you to re-rate us and our Team hopes to see you again soon to impress you with our continuous improvements.

10/10 Sangat Bagus

Yolanda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Room was nice and clean
Menginap 2 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 1 Mei 2024
Dear Guest,We're pleased to hear that you found our rooms clean and nice. We strive to maintain high standards of cleanliness and comfort for our guests. We hope to welcome you back soon.

10/10 Sangat Bagus

Caleb

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 2 Mei 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Sangat Bagus

Matthew

Great stay
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 1 Mei 2024
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We will always ensure that we keep delighting you with our facilities and services. Our team is looking forward to hosting you again soon!

10/10 Sangat Bagus

Héctor Moises

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Los cuartos excelentes, todo en general al 💯 súper recomendado
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 30 Apr 2024
Dear Guest,Thank you for choosing us! We're delighted to hear that you found our rooms excellent and that you had a positive experience overall. We truly appreciate your kind words and recommendation. We would be honoured to welcome you back for another fantastic stay.

8/10 Bagus

Jesus

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Excelente servicio... Muy limpio..
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 30 Apr 2024
Dear Guest,Thank you so much for your kind words and for recognizing our efforts to provide a clean and exceptional experience for our guests. We take great pride in delivering outstanding service, and we truly appreciate your feedback. We look forward to welcoming you back for another wonderful stay!

6/10 Cukup Baik

Nikki

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
The water coming from the bathroom sink stunk really bad and the toilet would barely flush
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 28 Apr 2024
Dear Guest,Thank you for sharing your experience. However, we apologize for the inconvenience you encountered with the bathroom facilities during your stay. Your comments will be shared with our team to ensure future improvements. We value your business and hope to welcome you again for an improved experience.

10/10 Sangat Bagus

Vanessa

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 16 Mei 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2/10 Sangat Buruk

Anthony

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was dirty
Menginap 2 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 22 Apr 2024
Dear Guest,Property cleanliness is vital to our team, so it is upsetting that you had some concerns regarding our diligence. We apologize for the inconvenience faced by you and never want our customers to have a bad experience. Our housekeeping team will use your feedback to address your concerns and improve their performance. We hope to serve you in the future.

4/10 Buruk

Vanesa

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 23 Apr 2024
Dear Guest,It is apparent from your rating that you did not enjoy your experience with us. We are sorry for all our shortcomings. However, we would like to know from you about the areas where improvement is needed. Please feel free to give your comments and suggestions. We hope to provide you with a flawless experience in the future.

2/10 Sangat Buruk

scott allen

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Toilet problem. Maintenance showed up and thought they took care of it but the next morning before we left toilet overflowed. When checked out of hotel. Front office clerk was advised on the problem but seemed didn’t care.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 22 Apr 2024
Dear Guest,We sincerely apologize for the inconvenience you experienced with the toilet during your stay. Your feedback is concerning, and we will address this issue with our maintenance team to prevent similar incidents in the future. We hope to serve you better in the future.

4/10 Buruk

Juan Carlos

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 20 Apr 2024
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 Sangat Bagus

Dmytro

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff is very friendly and accommodating. Highway nearby is a bit noisy but it did not ruin my sleep.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 16 Apr 2024
Dear Guest,We appreciate your positive feedback regarding our staff and are glad that you had a nice stay. We will always ensure that we keep delighting you with our facilities and services. Our team is looking forward to hosting you again soon!

10/10 Sangat Bagus

Lorraine

Disukai: Kebersihan, staf & layanan, fasilitas
Good
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 14 Apr 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to share your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Sangat Bagus

Odalis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 11 Apr 2024
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

10/10 Sangat Bagus

Jessica

Menginap 2 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 10 Apr 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Sangat Bagus

ilse

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Located close to the freeway. Nice staff. Clean place
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 5 Apr 2024
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

8/10 Bagus

Gail

Disukai: Staf & layanan
There was a lot of construction going on around the area making it hard(at night) to find the entrance
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 4 Apr 2024
Dear Guest,Thank you for bringing this to our attention. We regret any inconvenience caused by the construction in the area. Your feedback is valuable, and we appreciate your patience as we strive to enhance our guest experience.

8/10 Bagus

Virginia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The bed was surprisingly comfortable it was clean. I didn’t like that we could hear the freeway noise through the door not well sealed. We also had a joining door to the next room and could also hear the people even sneeze, it didn’t keep us from sleeping but I didn’t feel like it was enough privacy
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 3 Apr 2024
Dear Guest,We are glad that you were pleased with the clean and comfortable bed. However, we apologize for the inconvenience faced by you regarding unwanted noise from the freeway as well. We hope that you will consider staying with us again.

10/10 Sangat Bagus

Patrick

Disukai: Staf & layanan, kondisi & fasilitas properti
Felt secure and property was clean
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 1 Apr 2024
Dear Guest,We are happy to see this 5-star rating and positive review. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

6/10 Cukup Baik

ISRAEL

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 1 Apr 2024
Dear Guest,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

10/10 Sangat Bagus

Héctor Moises

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Definitivamente es un excelente Hotel y muy buena ubicación , súper recomendable
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 26 Mar 2024
Dear Guest,A hearty thanks for your review. We are glad that you liked the location. Our Team sincerely appreciates your feedback. We will always ensure that we keep delighting you with our facilities and services.

10/10 Sangat Bagus

Noe

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Comfortable nice and clean
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 18 Mar 2024
Dear Guest,Thank you so much for your kind words and for recognizing our efforts to provide a clean and exceptional experience for our guests. We take great pride in delivering outstanding service, and we truly appreciate your feedback. We look forward to welcoming you back for another wonderful stay!

10/10 Sangat Bagus

Andrea

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 19 Mar 2024
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

10/10 Sangat Bagus

John

Disukai: Fasilitas
Friendly staff, easy check in, easy parking, clean room, comfortable bed. The only down side was no water pressure at 11:00 O-clock at night when I thought I might take a shower. Otherwise - nice experience.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 16 Mar 2024
Dear Guest,We are thrilled to learn that everything met your expectations. Positive experiences from guests like you are always a delight to hear. Your feedback is invaluable, and we will certainly share it with our team for further improvements. We look forward to hosting you again soon!

2/10 Sangat Buruk

Jessica

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, fasilitas
We had a used toilet paper roll and no other extra. By one in the morning we were out of toilet paper. Luckily I had baby wipes. The windows don’t open. It was soooo stuffy in there my allergies were horrible. My daughter that has never had allergies in her life even began to be congested and sneezing. I would not recommend.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 15 Mar 2024
Dear Guest,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

8/10 Bagus

Jenene

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 1 Apr 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

2/10 Sangat Buruk

Abraham

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything is bad
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 12 Mar 2024
Dear Guest,It is disheartening to see this rating and review. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 Bagus

David

Disukai: Kebersihan, staf & layanan
Decent room. Clean and essentials provided. Odd mix of clientele.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 11 Mar 2024
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

2/10 Sangat Buruk

Chris

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 11 Mar 2024
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

8/10 Bagus

Jack

Bepergian dalam rombongan, Traveler bisnis
Disukai: Staf & layanan
It was OK. Staff was friendly.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Sophia CSR pada tanggal 4 Mar 2024
Dear Guest,Thank you so much for giving us the privilege to host your stay. Glad to know that you liked our friendly staff. We would love to know more about your experience. So, we can make the required changes and improvements. Our Team always welcomes our guest's ideas and suggestions and hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 Cukup Baik

Madan, San Jose

Bepergian bersama keluarga
Disukai: Kebersihan
Easy access to freeways. Hardwood floor (clean). Had workign table. Clean but no-frills room. Toilet flush handle was broken when checked in. Reported to front desk same night, but no one fixed it in 2 days we stayed,
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Sophia CSR pada tanggal 28 Feb 2024
Dear Guest,We appreciate your positive comments. However, we apologize for the inconvenience caused by the broken toilet flush handle. Rest assured, we have addressed this issue with our team to ensure timely resolutions in the future. We hope to welcome you back for an improved experience.

8/10 Bagus

Paul

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
The room was clean and smelled nice. TV and WiFi were as expected. Door didn't close tightly so light and noise came in easily. Highway noise is constant but tolerable. Scarce toiletries, no microwave. An abandoned shirt was hanging from a tree right in front our room.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Sophia CSR pada tanggal 27 Feb 2024
Dear Guest,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

2/10 Sangat Buruk

Uriel

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I had chose this place to stay for a couple of nights with my significant other to visit a new spot to explore around because online it had very nice pictures of the property.so booked my stay weeks in advanced, When arrived to the motel Place looked very outdated from the outside, a group of homeless sleeping out on the grass near the property, parking lot is filthy like it never gets cleaned up. Trash everywhere you walk too. I check in, Walk in the room. It’s stuffy, bed sheets were dirty. Bathroom did not flush at all, faucets leaking, gangsters hanging around the motel, homeless walking around the motel and parking lot property just looking into peoples cars. Was reconsidering my stay, Did not feel safe at all. Had to cancel my stay and find else where too stay.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Sophia CSR pada tanggal 26 Feb 2024
Dear Guest,We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

8/10 Bagus

Pierre

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Sophia CSR pada tanggal 21 Mar 2024
Dear Guest,Thank you for your stay and rating. I hope that you enjoyed your stay with us, and your next stay is just around the corner. Please reach out to us if there is anything we can help you with for your next visit.

4/10 Buruk

Joel

Bepergian bersama teman, Traveler bisnis
sorry we have to many persons to use a lot drugs on the property and to many animals dogs and cats is terrible sorry
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Sophia CSR pada tanggal 26 Feb 2024
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

4/10 Buruk

Martin

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Sophia CSR pada tanggal 23 Feb 2024
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.