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"easy check in and check out, clean rooms."

"The location and hotel were fantastic. We were upgraded to a suite overlooking the bay which worked perfectly for us on this trip. The location is perfect if you want to be downtown and close to the restaurants. "

"Staff is very accomodating and helpful. They attended to our family's allergy to pets very carefully. Cleanliness could be better. "

"Was a great stay comfy beds very clean and great service "

"Iconic hotel"

"While the room was average and there was some noise from the streets outside, the staff and service were outstanding. Beds were comfortable as well, and room was clean. "

"We stayed in a suite with a beautiful view of the harbour. Tons of space for the four of us (2 adults and 2 littles). We even hosted a pizza birthday party for my 3 year old, and had enough space for a handful of extra people to visit a bit. The amenities were fantastic - kids loved the pool! Valet service was prompt, in-room dining was delicious. And the location could not have been better. "

"Great location! Easy to walk anywhere downtown. Super comfy beds and robes!"

"Convenient for access to U Vic and downtown. "