Located in Vientiane, Don Chan Palace, Hotel & Convention is in the city center and on the riverwalk. Thai-Laos Friendship Bridge and That Dam are local landmarks, and the area's natural beauty can be seen at Mekong Riverside Park and Mekong. Looking to enjoy an event or a game while in town? See what's happening at Laos National Stadium or Lao Bowling Centre. Enjoy the great outdoors with hiking/biking trails and ecotours, or hop on a bike rental nearby and explore all the area has to offer.
At Don Chan Palace, Hotel & Convention, you can look forward to a terrace, designer shops on-site and a coffee shop/cafe. Treat yourself to a deep-tissue massage, a body treatment or a body scrub at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
An outdoor pool with sunloungers
Buffet breakfast (surcharge), a free local area shuttle and bike hire
A round-trip airport shuttle (surcharge), ATM/banking services and concierge services
Coffee/tea in reception, meeting rooms and a banquet hall
Room features
All 215 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
Bathrooms with shower/bath combinations and free toiletries
LCD TVs with cable channels
Wardrobes/cupboards, fridges and electric kettles
Languages
Chinese (Mandarin), English, Filipino, Hindi, Japanese, Lao, Thai
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
24-hour return airport shuttle on request for a surcharge
Free area shuttle up to 2 km
Area shuttle
Food and drink
Daily buffet breakfast available for a fee: USD 10 per person
2 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli
Things to do
24-hour gym
Bicycle rentals
Designer stores
Full-service spa
Outdoor pool
Sauna
Steam room
Family friendly
Free area shuttle
In-room refrigerator
In-room washer/dryer
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Business services
Business centre
Computer station
Conference centre (208,240 square foot of space)
Meeting rooms
Outdoors
Garden
On a river
Picnic area
Pool loungers
Terrace
Full-service spa
6 treatment rooms
Aromatherapy
Body scrubs
Deep-tissue massages
In-room massages
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
More
14 floors
Banquet hall
Building
Built in 2004
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels
Entertainment
LCD TV with cable channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Minibar
Refrigerator
More
Access via exterior corridors
Air conditioning
Desk
Laptop workspace
Safe
Washer/dryer
Policies
Check-in
Check-in start time: 6:00 AM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 12:30 PM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: approximately USD 10 per person
Airport shuttle fee: USD 10 per vehicle (one-way, maximum occupancy 1)
Rollaway bed fee: USD 30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Don Chan Hotel
Don Chan Palace
Don Chan Palace Convention
Don Chan Palace Convention Vientiane
Don Chan Palace Hotel
Don Chan Palace Hotel & Convention
Don Chan Palace Hotel & Convention Vientiane
Don Chan Palace Hotel Vientiane
Don Chan Palace Vientiane
Don Chan Palace Hotel Convention Vientiane
Don Chan Palace Hotel Convention
Don Chan Palace, & Convention
Don Chan Palace, Hotel & Convention Hotel
Don Chan Palace, Hotel & Convention Vientiane
Don Chan Palace, Hotel & Convention Hotel Vientiane
Frequently asked questions
Does Don Chan Palace, Hotel & Convention have a pool?
Yes, this property has an outdoor pool.
Is Don Chan Palace, Hotel & Convention pet-friendly?
No, pets are not allowed at this property.
How much is parking at Don Chan Palace, Hotel & Convention?
This hotel doesn't offer parking.
Does Don Chan Palace, Hotel & Convention provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request.
Don Chan Palace, Hotel & Convention Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I stayed her for 3 nights. A few items were missing (stolen) from my room. These items lost had sentimental value to me as well as it cost me $200. I told the front desk twice and was told that management would look into it and get back to me. Two weeks later after asking the front desk twice and emailing the hotel, I heard nothing. I know that I will never get back what I lost but though the hotel would take responsibility for my lost items. Apparently, they don't care. They could have at least credited my room or even an apology. Be careful of your valuable stuff if anyone ever decides to stay here. I have stayed at Don Chan every year for the past 5 years but will never stay again because they don't value their customers. The sauna also had no smoking signs up. People were smoking in there. I can't deal with smoke. I told the staff and they didn't care to say anything to the smokers either.
I will not stay at this hotel again ever, their bed hard like rock and the air condition is not cool at all, I had slept in the room with 26 C. It was hotter than the temperature outside. After they moved us to another room, there was nothing different, bed the same, AC still the same. I was turned it down to 5 C, but it still stay at 26 C the whole night, it is horrible. This hotel is not even suppose to rate as 2 stars.
We have stayed often at the Don Chan Palace and believe it to be one of the better values in Vientiane. Staff are extremely helpful and courteous the location is mostly central to most amenities with a regular shuttle offered into town, although you can walk. Well maintained, clean and convenient. Sure you’ll enjoy your stay
Stayed many times at Don Chan Palace and found staff and hotel to be of high quality. The location is a small distance (.5km) from most conveniences, but they provide a shuttle at regular times to make getting around easier. Staff are very polite and helpful.