Hotel dekat Village Square Shopping Center

"Everything was nice about the property, but it could use some updating. Wallpaper peeling, shower door didn't close properly, but the worst thing was the A/C. Very loud and cycled on and off all night, waking me up everytime it cycled on. Bed was comfortable, TV was nice, room was attractive & modern, and bathroom was very nice. Price was reasonable."

"Very Clean!"

"We had a very nice stay. Great price clean rooms and bathroom. Family friendly nice pool and Jacuzzi. VERY CLEAN! Good breakfast was a plus."

"Yes, everything was good "

"I love my stay I was treated with love"

"Great service. Stayed for 6 nights. Breakfast was good and the social was a nice option."

"It was very pleasant and the night reservist was absolutely helpful in where to go."

"The stay was nice"

"The only thing positive was the very polite and helpful staff. The hotel is currently under renovation and has a distinct chemical smell to it. There was mold in the bathroom and the carpet felt damp. The pool was murky and something that looked like vomit was on the floor next to the seating area. No towels in sight. I could go on but will just sum it up by saying it was disgusting. Also be prepared to give a $100 cash deposit and be told if you lose the receipt you forfeit the deposit?? I...

"Clean"

"Love it"

"Bedbugs were found in the room. I have pictures and videos of them after being accused of bringing them. There are bedbug carcasses in the bed frame. I have never been more disrespected by a hotel chain in my life. Do not stay here! They will not accommodate anything!!"

"This was our first stay at a Hyatt property and we were extremely impressed! The gentleman at the counter was very helpful with recommendations for dinner. The room was very clean, the bed extremely comfortable, the bathroom shower was amazing! Overall an excellent experience and we look forward to our next stay!"

"This is our favorite hotel in the Louisville area. I fly in every 2-3 months to visit family and this is our preferred place to stay. Why? The rooms are spacious, the bed is great, the shower has good water pressure, the AC works great and the breakfast is very nice. It checks all the boxes. It's clean, safe and always dependable. I highly recommend this hotel and we'll continue to stay there when we're in Louisville."

"Everything was as promised."

"We loved the privacy. Being on the top floor was perfect. And we were tucked away in a wing of the resort that didn't have a lot of people traffic. We would definitely stay here again! The only problem we had was the check in instructions were not complete. We were not given the right information to give to the front desk so they would know what unit we were staying in. They figured it out, but the host should talk with the resort staff so they know what information to provide for check-in."

"Pool was out of use."