Hippocampus Resort & Club sits amid Sicily's eastern coastline greenery with sea views. Travelers can enjoy rejuvenating treatments at Equilibrio spa, challenge family members in the arcade, or simply relax at the indoor pool or seasonal outdoor pool complete with sun loungers.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Pool
Spa
Parking included
Restaurant
Gym
Business services
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Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
The front desk is open daily from 7:30 AM - 2:00 AM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: USD 130 per stay
Administrative fee: USD 110 per accommodation, per stay
You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
We should mention
The seasonal pool will be open from September to April
No pets and no service animals are allowed at this property
Frequently asked questions
Does Hippocampus Resort & Club have a pool?
Yes, this property has an indoor pool, an outdoor pool and a children's pool.
Is Hippocampus Resort & Club pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hippocampus Resort & Club?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Hippocampus Resort & Club?
Check-in start time: 4:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available.
What time is check-out at Hippocampus Resort & Club?
Checkout is at noon.
Where is Hippocampus Resort & Club located?
This family-friendly Concon hotel is within 2 mi (3 km) of Caleta Higuerilla and Negra Beach. Amarilla Beach and Cochoa Beach are also within 3 miles (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The views of the cost line are beautiful from any corner of the hotel. I felt really safe in the area, and enjoyed walking down the beach. All little cafes and other stores in the walking distance, as well as Concón dunes and sea lions.
Bueno todo muy bien, lo único malo es que la sala de juegos de los niños es para mayores de 4 años siendo que un niño de 3 uno como papá también podría estar viéndolos para cuidarlos
Adrián Enrique
Stayed 3 nights in Jun 2021
Verified
8/10 Good
Guillermo
28 May 2021
Liked: Room comfort
Disliked: Cleanliness
Problema de baño
En el baño no habia shampoo, solo pusieron 2 envases de acondicionador. Un error grave c7ando uno no lleva su propio shampoo
Guillermo
Stayed 1 night in May 2021
Verified
2/10 Terrible
Mats
30 Nov 2020
Disliked: Staff & service, room comfort
Sämst av sämst
Pga pandemin fanns ABSOLUT INGEN service. Jag bad om en flaska vatten för att ta min medicin men dom hade inte ens det! Ingen frukost heller! HOTELS.COM: ÄNDRA BESKRIVNINGEN PÅ ER SIDA!
Mats
Stayed 1 night in Nov 2020
Verified
2/10 Terrible
Jorge
25 Oct 2020
Liked: Cleanliness, room comfort
Disliked: Staff & service
Muy costoso para lo que ofrece
Por causa del covid nada de desayuno, nada de restaurantes precio muy alto para tanta restricción
Todo partió mal en la recepción. Un recepcionista (Francisco Santander) soberbio y altanero, que siempre buscó el conflicto en vez de la solución. Exactamente lo contrario de lo que debe ser.
La habitación, hedionda, un solo vaso, un solo shampoo. El tomacorriente del escritorio sin energía, aun más: NO CABLEADO. Un desastre
teresa
Stayed 2 nights in Oct 2017
Verified
6/10 Okay
Verified traveller
27 Feb 2017
Liked: Cleanliness, room comfort
Don't be fooled
Disappointed in the resort. Too remote, not many dining/drinking options. "Gym" had one VERY worn treadmill. If you plan on eating at the hotel, allow 2 hours at least. My "ocean view room" technically was right if I cranes my neck to look FAR out to the right I could see a sliver of the ocean.
El estacionamiento no es algo seguro debido a que es por orden de llegada, la atención fue un poco lento en la noche y era nuestra noche de boda ni siquiera recibimos unas felicitaciones
The manager was especially wonderful and we enjoyed our stay.
Aaron
Verified
8/10 Good
aliette
24 Oct 2016
Liked: Staff & service
Limpio, cómodo (básico)
No me gustó tanto el lugar, creo que falta un poco más de programas para relajarse, mucha gente para los servicios
aliette
Verified
6/10 Okay
Lorena
8 Oct 2016
Liked: Cleanliness
Disliked: Room comfort
Tiene intenciones de ser un resort
La habitación es suficiente para un descanso, lamentablemente las aislaciones son deficientes y se puede escuchar las conversaciones de las habitaciones anexas; si bien el recibimiento es cortés, te mandan sólo a buscar tu habitación , no tienen la intención de mostrarte dirigidamente las dependencias, por lo que debes salir a preguntar y descubrir los atractivos del lugar o como puedes acceder a ellos. Creo que hay muchas cosas que mejorar.
Buen hotel, muchas actividades, cerca de todo, solo faltaron unos pequeños detalles para hacer nuestra experiencia mejor; no tenia vasos en la habitación y el control remoto de la tv lo tuve que ir a buscar a la recepcion
Muy lindo el lugar, pero Piscina temperada fría, no hay acceso libre a agua caliente (solo en restorant hasta las 22) y nos quisieron cobrar más de lo descrito en la reserva.