Terletak di Valparaiso, Hotel Palacio Astoreca memiliki lokasi di pusat kota dan di dekat jalan tepi pantai. Pasar El Cardonal dan Avenida Peru patut Anda kunjungi jika berbelanja ada dalam agenda Anda, atau singgahlah di Posada del Parque serta Taman Ekologis La Isla untuk menikmati keindahan alam kawasan ini. El Peral Lift dan Concepcion Lift juga patut untuk dikunjungi. Kunjungi panduan perjalanan kami untuk Valparaiso
Santiago (SCL-Arturo Merino Benitez) - 72 menit berkendara
Restoran
Brecon's
4 mnt jalan kaki
Restaurant Capri
5 mnt jalan kaki
Delicias Express
3 mnt jalan kaki
IL Paparazzo
4 mnt jalan kaki
Terraza Bella Ciao
4 mnt jalan kaki
Tentang properti ini
Hotel Palacio Astoreca
Hotel kelas atas butik di pusat kota
Di Hotel Palacio Astoreca, Anda dapat menikmati sarapan ala kontinental gratis, teras, dan taman. Tetap terhubung dengan akses Internet nirkabel gratis, dan semua tamu dapat menemukan fasilitas lainnya seperti perpustakaan dan layanan penatu/dry cleaning.
Anda juga akan menikmati manfaat berikut selama Anda menginap:
Parkir di properti, check-in ekspres, dan penitipan koper
Properti bebas-rokok, layanan concierge, dan meja pemesanan tur/tiket
Toko souvenir, lift, dan staf multibahasa
Fitur kamar
Semua kamar tamu di Hotel Palacio Astoreca menawarkan kenyamanan seperti seprai premium dan ruang kerja ramah laptop, selain fasilitas seperti WiFi gratis dan brankas.
Fasilitas lain termasuk:
Kamar mandi dengan shower rainfall dan bathtub besar
Tersedia parkir di luar properti (CLP 18.000 per malam); perlu reservasi
Tempat parkir di properti (CLP 18.000 per malam)
Parkir mandiri terbatas di properti
Makanan dan minuman
Sarapan gratis kontinental tersedia pukul setiap hari 07.30 hingga 10.30
1 restoran
Aktivitas menarik
Perpustakaan
Piano
Cocok untuk keluarga
Fasilitas laundry
Kenyamanan
Brankas di resepsionis
Fasilitas laundry
Penitipan koper
Resepsionis 24 jam
Toko Souvenir/kios koran
Layanan tamu
Bantuan tur dan tiket
Layanan concierge
Layanan laundry/dry cleaning
Layanan pernikahan
Pembersihan kamar (setiap hari)
Porter/bellboy
Staf multibahasa
Layanan bisnis
Pusat bisnis
Ruang rapat
Outdoor
Taman
Teras
Aksesibilitas
Lift
Lainnya
1 gedung
5 lantai
Arsitektur gaya Viktoria
Dibangun pada tahun 1923
Perapian di lobi
Properti bebas rokok
Fasilitas kamar
Kamar tidur
Tempat tidur premium
Tirai kedap cahaya
Kamar mandi
Bathtub besar
Handuk disediakan
Jubah mandi
Kamar mandi pribadi
Kombinasi shower/bathtub
Pengering rambut
Perlengkapan mandi gratis
Sandal
Shower rainfall
Hiburan
TV plasma 32 inci dengan saluran kabel
Makanan dan minuman
Air minum kemasan gratis
Layanan kamar terbatas
Minibar
Lainnya
Akses melalui koridor di luar kamar
Brankas
Dekorasi khusus
Meja tulis
Perabot khusus
Ruang kerja laptop
Telepon
Kebijakan
Check-in
Check-in mulai pukul: 15.00; Batas waktu check-in pukul: tengah malam
Check-in lebih awal tergantung ketersediaan
Check-in lebih awal tersedia dengan biaya
Tersedia check-in tanpa sentuh
Tersedia check-in ekspres
Usia check-in minimal - 18
Check-out
Check-out sebelum tengah hari
Tersedia check-out tanpa sentuh
Petunjuk check-in khusus
Resepsionis di properti akan menyambut tamu saat kedatangan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Renovasi dan penutupan
Seluruh properti akan ditutup selama Juni dan Mei.
Fasilitas berikut tutup pada hari Senin, Selasa, Rabu, Kamis, dan Minggu:
Restoran
Kolam renang dalam ruang
Hot tub
Fasilitas berikut tutup pada hari Kamis, Jumat, dan Sabtu:
Restoran
Kolam renang dalam ruang
Hot tub
Metode akses
Bellboy atau resepsionis
Hewan peliharaan
Hewan peliharaan atau hewan pemandu tidak diperkenankan masuk
Anak dan tempat tidur tambahan
Anak-anak diperbolehkan
Tempat tidur lipat/kasur tambahan tidak tersedia
Jenis pembayaran properti
Informasi penting
Biaya
Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:
Anda mungkin diminta untuk membayar biaya berikut di properti: Pajak Pertambahan Nilai (PPN) Chili sebesar 19%. Pembebasan PPN tersedia untuk traveler yang menunjukkan paspor dan visa turis yang valid sebagai bukti bahwa mereka bukan penduduk Chili dan yang membayar dalam mata uang asing (misalnya, USD).
Kami telah memasukkan semua biaya yang diberikan properti ke kami.
Fasilitas ekstra opsional
Biaya parkir sendiri: CLP 18000 per malam
Biaya parkir di sekitar: CLP 18000 per malam (berjarak sekitar 984 km)
Check-in lebih awal tersedia dengan biaya (tergantung ketersediaan)
Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Nama pada kartu kredit yang digunakan saat check-in untuk membayar biaya tak terduga harus sama dengan nama tamu utama pada reservasi kamar
Properti ini menerima kartu kredit; tidak menerima uang tunai
Perlu diketahui
Properti ini mempunyai kebijakan untuk menolak reservasi kamar untuk kegiatan kelompok atau pesta, termasuk pesta pranikah baik untuk calon pengantin pria maupun wanita
Hanya tamu terdaftar yang boleh menginap di kamar
Hewan peliharaan, termasuk hewan pemandu, tidak diizinkan di properti ini
Pertanyaan umum
Apakah Hotel Palacio Astoreca ramah hewan peliharaan?
Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.
Berapa biaya parkir di Hotel Palacio Astoreca?
Parkir mandiri tersedia dengan biaya CLP 18000 per malam. Persediaan tempat terbatas.
Pukul berapa check-in di Hotel Palacio Astoreca?
Check-in mulai pukul: 15.00; Batas waktu check-in pukul: tengah malam. Biaya tambahan berlaku untuk check-in lebih awal (tergantung ketersediaan).
Pukul berapa check-out di Hotel Palacio Astoreca?
Check-out pada pukul tengah hari.Check-out lebih akhir tersedia dengan biaya.
Di mana lokasi Hotel Palacio Astoreca?
Terletak di tengah-tengah kota Valparaiso, hotel butik ini berjarak beberapa langkah saja dari Paseo Yugoslavo, El Peral Lift, dan Fine Arts Museum. Wallstreet Porteno dan Gedung Angkatan Laut dapat dicapai dengan berjalan kaki. Stasiun Puerto berjarak 5 menit dengan berjalan kaki dan Stasiun Bellavista berjarak 12 menit.
Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?
Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.
Ulasan
Ulasan Hotel Palacio Astoreca
8,6
Sangat Bagus
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
9,4
Kebersihan
8,6
Lokasi
8,4
Staf & layanan
8,6
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 24 dari 46 ulasan
10 - Sangat Bagus
24
Penilaian 8 - Bagus. 13 dari 46 ulasan
8 - Bagus
13
Penilaian 6 - Medioker. 6 dari 46 ulasan
6 - Medioker
6
Penilaian 4 - Buruk. 1 dari 46 ulasan
4 - Buruk
1
Penilaian 2 - Sangat Buruk. 2 dari 46 ulasan
2 - Sangat Buruk
2
Ulasan
Terverifikasi
10/10 Luar Biasa
Ronald
10 Jan 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great old world gem. Amazing breakfast and staff couldn’t be more pleasant or accommodating. Front desk staff was truly above and beyond.
Ronald
Terverifikasi
10/10 Luar Biasa
Andres
28 Mei 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a gem. The hotel is beautifully decorated, with incredible views of the city/mountains and the sea. Loved the indoor spa pool, breakfast, and the super warm, friendly staff always ready to help with a dinner recommendation, calling a cab, or with a story about a local sight. I'm an early riser and avid coffee drinker, and the amazing crew at Astoreca made sure to bring me coffee to my room, every morning. It was divine. Highly recommend. Can't wait to be back!
Andres
Menginap 2 malam pada bulan Mei 2022
Terverifikasi
10/10 Luar Biasa
JOSE
29 Mar 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Muy buena la estadia
Muy cordial el
Personal del hotel
raimundo
Menginap 2 malam pada bulan Desember 2021
Terverifikasi
2/10 Sangat Buruk
Christopher
20 Mar 2020
Tidak Disukai: Staf & layanan
Not Great for Price
Service was TERRIBLE! The front desk guy was sooooo rude. He would purposely make you wait at gate. Massage was not great. No head hole so my neck hurt more after.
This is an amazing hotel. It is an historical landmark building that formerly was an art college. The staff was friendly and very helpful. The included breakfast was one of the best I have ever seen. The one downside was the lack of air conditioning, so the bedroom was rather warm at night.
All together a great place to stay, located in the center of the historic part of a great city.
Michael
Menginap 2 malam pada bulan Februari 2020
Terverifikasi
8/10 Bagus
Traveler terverifikasi
18 Nov 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
An unusual and attractive building in a good location in the tourist area. Comfortable and spacious room. Nice terrace.
A bit overpriced compared to hotels we stayed in elsewhere.
Had a very nice stay at this hotel in the heart of the old town (UNESCO World Heritage site). Nicely located for the restaurants (away from the flat port area). Nicely kept hotel.
Only two things let this place down. 1) The quality of breakfast was no where near as good as other hotels in Chile which was strange considering the level this hotel is pitched at. 2). On our last night we hoped to have a couple of drinks on the large hotel balcony overlooking the port only to find the area had all been reserved for a corporate function. (they had most rooms that night so it squeezed the other 5 rooms out)
Mr Simon Peter
Menginap 3 malam pada bulan Desember 2018
Terverifikasi
10/10 Luar Biasa
Traveler terverifikasi
21 Mar 2018
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very happy with choice. Staff very frienly, excellent food great boffet breakfast. Excellent location. Unhappy with bed base jutting out with sharp edges creating risk of leg injury
Traveler terverifikasi
Menginap 2 malam pada bulan Maret 2018
Terverifikasi
4/10 Buruk
Ignacio
8 Jan 2018
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Beautiful hotel, bad customer service
Beautiful hotel, very well located, with excellent infraestructure. However the customer service was very bad, especially from the hotel manager. I was charged with an abusive exchange rate (dollar/peso) of $680/US$ vs the official $605/US$. When asked if it was possible then to pay in dollars, they didnt let me , arguing that if I was Chilean (local), it was not possible. In general also, the treat towards me was not pollite at all.
Situation parfaite de l’hôtel avec vue sur la baie. Un bon point pour la cuisine et le service.
.alexander
Terverifikasi
8/10 Bagus
Ezequiel
14 Jan 2017
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Agradable estadía
El hotel muy cómodo y una muy buena atención. Un tanto caro pero vale la pena el gasto. La ubicación del hotel es excelente pero si querés hacer playa es complicado
Ezequiel
Terverifikasi
6/10 Medioker
Michael
2 Des 2016
Tidak Disukai: Staf & layanan
Good location
Staff fairly disinterested.
Restaurant is very good, however.
Needs some more TLC
Michael
Terverifikasi
2/10 Sangat Buruk
Traveler terverifikasi
30 Jan 2016
Tidak Disukai: Staf & layanan
Bad Value Proposition and Poor Service
This hotel is no longer among the Relais Chateau offerings for good reason. Management claims to resolve problems that guests have pointed out repeatedly, but fails to do so. Among the reasons for our disappointing stay, were the hotel's failure to honor our reservation. We had booked two junior suites and instead received a room downgrade on one of the rooms to a "premium room" which was a far cry from the junior suite. No apology from the hotel was forthcoming, not to mention any sort of compensation for the inconvenience of having to split our family up on two different floors. Service was extremely poor in the restaurant, and haphazard at the front desk. Management has determined that price gouging for international travelers is acceptable by charging an exchange rate of the Chilean peso to the US dollar that is 25% higher than the market exchange rate. Breakfast is only served from 8:30 am to 10:30 am, so if you check out earlier, you do not get to have breakfast. Porters are only available beginning at 9:30 am to 10:00 am, resulting in guests having to handle their own luggage if they check out earlier. There is no air conditioning at the hotel, which is problematic on a sunny summer day and particularly on the 3rd floor where we were placed after our room reservation was downgraded. The wifi was very spotty and different passwords were required in different areas of the hotel. We will certainly never return to this hotel.
We had a very nice stay here. Our only complaint was the construction going on outside our room. Once that is done, I think it will be great. The front desk help (especially Eduardo) was great. Breakfast was delicious and plentiful. Room was spacious and clean, and the bedding was great. The recommendations we got for places to go for dinner were great. All in all, a very nice place to stay.
Not Provided
Terverifikasi
6/10 Medioker
Daniela
19 Okt 2015
Disukai: Kebersihan, kenyamanan kamar
City problems
In the beginning everything was awful! Unfortunately, the city is in the middle of a renovation and the hotel street is closed. I had to leave the car and ask for help inside the hotel. When I told them they need to inform Hotels.com about the terrible conditions of the area, they told me I should park my car in their garage and pay 12.000 chillean pesos!!!!
On the other hand, the manager was very polite and tried to solve the problems.
The hotel is interesting, but is not a "relais & chateau". The heated pool was cold, the ofurô was cold and dirty. Only the sauna was ok.
Daniela
Terverifikasi
6/10 Medioker
Nassara
25 Jun 2015
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Not a Relais & Chateau experience
The hotel does not live up to the price and expectations generated by their Relais & Chateau affiliation. First problem: we visited during the summer and the rooms, which have a lot of sun hitting them for a good part of the day, have no air conditioning whatsoever. Keeping the windows open might solve some (not all) of the heat problem, but then outside noise and light make it imposible to sleep. Worst of all, we chose this hotel specifically so we could have dinner with drinks at their restaurant Alegre (which is supposed to be a great experience) and not drive anywhere afterwards. We made reservations for the restaurant two months in advance. We confirmed them on the week of the trip. We reconfirmed them upon check-in, around noon. When it finally came the time for our dinner, at 9 pm, and we asked if we could go downstairs to the restaurant, we were informed that the restaurant was not open that night!!! And we were thus stranded on a buzy summer Saturday night at a tourist town to find a place to eat without any reservation. This was not at all the service we expected, and none of the several complaints we made to Relais & Chateau and the hotel management after we left were properly addressed. An invitation to go back and pay those horribly expensive prices to give them "another chance" does not configure a solution.
Nassara
Terverifikasi
6/10 Medioker
Traveler terverifikasi
22 Jun 2015
Tidak Disukai: Kenyamanan kamar
historical hotel and vicinity
Experience
- Disappointing Room preparation
- Excellent breakfast service
- Bad bath commodities
Not a hotel boutique experience, I expected more.
An outstanding hotel in the coolest part of the magnificent city of Valparaiso. Everything understated but efficient. Our only slight grievance was with the manner in which breakfast was served - that is sometimes it was not buffet style and this just made the process seem a little "complicated". The building itself, formidable and the staff throughout the hotel, helpful and sophisticated. We loved it.