Hotel dekat Virginia Port Authority

"Property under major renovation and not once was it mentioned on line or anywhere else. Literally walked through power tools, tarps, construction workers to get to the elevator. Our room appeared to have been renovated already but smelled like bug spray. The refrigerator was warm. The coffee maker didn't have an accessible outlet to plug it in and the people who were sent to assist in resolving any of this did not speak English and were trying to translate on an app. We could still not...

"My husband and I were impressed with the our short stay; the room was very spacious and had everything we needed. Sadly, the TV is not a smart TV but luckily, it was quick trip for us. A firestick might come in handy.l for future reference. We highly appreciated the complimentary breakfast. Overall, we enjoyed the stay and didnt have any issues."

"Garage parking is convenient. However our room TV did not work and is situated in an awkward format. There was wig hair found all over the room. And the temperature of the room was not consistent. We were gone most of the day and when we returned the room would be in the mid 70s when coming off a hot baseball tournament you would hope you can come back to a room that you set the temp to 70 on."

"Great spot, classic motel in good location, near Ocean, flawlessly clean, upgraded baths, quiet simple garden courtyard, welcoming host at a bargain price."

"This is a spectacular little boutique hotel in downtown Norfolk. The location is great for walking to the theater and the water district. There’s dining everywhere. The biggest bonus is the glass art museum that’s included with your stay."

"Staff in the restaurant that served breakfast were too busy standing up front talking to wait on our party of 3. I had to get up to get a refill of coffee. Waitress took our order than joined her friends again. By the time our food was served it was cold. Cold eggs and toast - very unappetizing!"

"What a beautiful hotel. The staff was very friendly and helpful. The room was very clean too. We enjoyed the morning breakfast a lot. All the delicious food was fresh and hot. We definitely will stay at the Sheraton again on a return trip."

"The building and the staff were great! Such a cute property and a really nice room. Only downside was that it was pretty loud due to traffic noise outside (and an early morning party in the parking lot next door). But the staff and amenities were really top notch, and breakfast was very tasty both days!"

"Beautiful venue and great restaurant selections"

"Initial check in staff were helpful & polite, after that, customer service was subpar. Hotel/rooms were clean, bathrooms could use MAJOR UPDATES! But all in all, sufficient for our 1 night stay. Location is great!"

"We brought home BED BUGS"

"Very good hotel"

"Room was dirty , breakfast selection was terrible, and the customer service was bad ."

"Was a great stay. Didn’t like having to pay for parking but everything else was good!!"

"Room was clean"

"Very poor customer service. I made my reservation two weeks in advance and expected the hotel to honor my booking. On the day of check-in, my flight was delayed, so I called the hotel and spoke with the manager. I explained that I would be arriving late, and she assured me that it would not be a problem. When I finally arrived, the receptionist informed me that the hotel was sold out and that my room had been given away. I was told they had tried to contact me but could not find my phone...

"Amazing!"

"Staff was super nice and helpful. Bartender was so nice and her drinks WOW. I have family in Suffolk now. I will make THIS my place to stay!"

"The staff was very helpful and kind. A gentleman named Eric was super helpful when I checked in"