2/10 Sangat Buruk
Arthur
4 Mei 2026
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was the most horrible experience I have ever had a hotel. The room next to mine (Room 129) suddenly became noisy at around 1:00 AM and continued to about 2:00 AM. Laughter, yelling, and noisy conversations was enough for me to go to the receptionist desk and complain. The person working the desk was asleep and I apparently woke him up. His eyes were bloodshot and in hindsight, possibly due to using drugs. I was told he would call the room, and I never heard a call. I only heard a knock but there were a few people going in and out of the room, so it could have been anybody. For a while the noise subsided because it appeared people had left. Then around 3:00 AM the noise starts up again as if there is a party going on in the room. I couldn't take it anymore and was tired with an early report to work time at 7:00 AM. I had to go to another hotel because of this. The room next to mine on the first floor is usually for guests who are hearing impaired or have a disability. I realized what was going on after seeing three young people outside smoking while there are a few people in the room. The receptionist must know the people who were in the room because nothing was being done about the noise. I was lied to and that made me angry. I said an unpleasant word about the receptionist because I was tired, frustrated, and angry over having no peace and rest in my room. The receptionist then made threats and tried to intimidate me over the issue. Do not recommend.
Arthur
Menginap 2 malam pada bulan April 2026